Available worldwide
What is Nutshell?
Simple, powerful CRM designed for small business sales teams. Includes contact management, email sync, AI-powered features, lead and pipeline management, and marketing automation.
Nutshell pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $13/user/month. Free 14-day trial, no seat minimums.
Foundation
For individuals or small teams getting started
- storage
- unlimited
- contacts
- unlimited
- 10 AI outcomes
- Unlimited contacts & storage
- Email & calendar sync
- AI Chatbot
- Form builder & landing pages
- AI Agent Marketplace
Growth
For small teams that require more reporting power
- storage
- unlimited
- contacts
- unlimited
- 20 AI outcomes
- Activity reports
- Sales quotas
- Lead assignment rules
- Custom stage goals
- Hot leads
Pro
For teams that need more pipelines and admin features
- storage
- unlimited
- contacts
- unlimited
- custom_pipelines
- 5
- 40 AI outcomes
- 5 custom pipelines
- Advanced reporting
- Sales automation
- AI lead recaps & next steps
- Meeting scheduler
Business
For businesses that require more customization and additional AI features
- storage
- unlimited
- contacts
- unlimited
- custom_pipelines
- 10
- 100 AI outcomes
- 10 custom pipelines
- Advanced meeting scheduler
- Audit log & changelog
- Email templates from Gmail & Outlook
- Additional teams & territories
Enterprise
For businesses needing SSO, SQL access, phone support and more
- storage
- unlimited
- contacts
- unlimited
- custom_fields
- unlimited
- custom_pipelines
- unlimited
- 150 AI outcomes
- Unlimited pipelines & custom fields
- Enterprise SSO
- SQL data access
- Phone support
Add-ons
- Marketing$49/mo
- Engagement$16/user/mo
What Nutshell does
The capabilities that matter for crm software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Contact & account management
- ✓
- Deal / pipeline management
- ✓
- Lead scoring
- ✓
- Email sync & tracking
- ✓
- Marketing automation
- ✓
- Workflow automation
- ✓
- Reporting & dashboards
- ✓
- Sales forecasting
- ✓
- Native mobile app
- ✓
- Public API
- ✓
- Custom fields & objects
- ✓
Platform & deployment
Independently observed- iOS
- Web
- Android
- Cloud / SaaS
Integrations (7)
Independently observed- Microsoft
- Gmail
- Outlook
- Facebook Messenger
Nutshell FAQ
Common questions about Nutshell, answered from independent, dated evidence.
What is Nutshell and which teams should consider it?
Nutshell is a cloud-based CRM designed primarily for sales teams who want to move quickly from setup to results. It combines contact and pipeline management with marketing automation and AI-driven tools to help sales teams save time and close deals more efficiently.
Source: https://www.nutshell.com
Does Nutshell offer a free trial or free tier?
Nutshell offers both a 14-day free trial and a persistent free tier plan. This allows teams to test the platform and start managing contacts without paying upfront.
Source: https://www.nutshell.com
What is Nutshell's pricing structure?
Nutshell uses a subscription model with monthly and annual billing options. Plans are tiered, starting with an entry-level Foundation plan, and are priced per user seat. The platform positions itself in the low-cost range relative to competitors.
Source: https://www.nutshell.com
What platforms and devices can access Nutshell?
Nutshell is a cloud-based platform accessible through web browsers and includes a dedicated mobile app. Users can access their CRM data from any device with internet connectivity.
Source: https://www.nutshell.com
What integrations does Nutshell support?
Nutshell integrates with Google and Microsoft services, email platforms including Gmail and Outlook, and popular messaging channels like WhatsApp, Facebook Messenger, and Instagram. These integrations allow data and communication to flow across your existing tools.
Source: https://www.nutshell.com
What are the core capabilities Nutshell offers?
Core features include contact and pipeline management, email and calendar sync, marketing automation, workflow automation, custom fields, real-time reporting dashboards, an AI chatbot, form builder with landing pages, and API access for custom integrations. The platform also provides a mobile app for remote access.
Source: https://www.nutshell.com
Does Nutshell include lead scoring or sales forecasting?
Nutshell does not include built-in lead scoring or forecasting features. Teams requiring these capabilities should evaluate them as add-ons or through external tools integrated via the API.
Source: https://www.nutshell.com
Can I build custom integrations with Nutshell?
Yes, Nutshell provides API access, enabling teams to build custom integrations and automate specialized workflows beyond the included connectors. This flexibility allows organizations to tailor the platform to their specific processes.
Source: https://www.nutshell.com
Nutshell alternatives
Other crm software we track, ranked by the same independent score.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Nutshell, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Integrations | 100 | 0.17 | 17.5 | ✓ |
| Capabilities | 100 | 0.09 | 9.4 | ✓ |
| Pricing Transparency | 75 | 0.09 | 7.1 | ✓ |
| Security Posture | 60 | 0.08 | 4.9 | ✓ |
| Price Level | 80 | 0.06 | 4.6 | ✓ |
| Reliability | 50 | 0.08 | 4.1 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | [{"answer":"Nutshell is a cloud-based CRM designed primarily for sales teams who want to move quickly from setup to results. It combines contact and pipeline management with marketing automation and AI-driven tools to help sales teams save time and close deals more efficiently.","source":"https://www.nutshell.com","question":"What is Nutshell and which teams should consider it?","confidence":0.95},{"answer":"Nutshell offers both a 14-day free trial and a persistent free tier plan. This allows teams to test the platform and start managing contacts without paying upfront.","source":"https://www.nutshell.com","question":"Does Nutshell offer a free trial or free tier?","confidence":0.95},{"answer":"Nutshell uses a subscription model with monthly and annual billing options. Plans are tiered, starting with an entry-level Foundation plan, and are priced per user seat. The platform positions itself in the low-cost range relative to competitors.","source":"https://www.nutshell.com","question":"What is Nutshell's pricing structure?","confidence":0.9},{"answer":"Nutshell is a cloud-based platform accessible through web browsers and includes a dedicated mobile app. Users can access their CRM data from any device with internet connectivity.","source":"https://www.nutshell.com","question":"What platforms and devices can access Nutshell?","confidence":0.92},{"answer":"Nutshell integrates with Google and Microsoft services, email platforms including Gmail and Outlook, and popular messaging channels like WhatsApp, Facebook Messenger, and Instagram. These integrations allow data and communication to flow across your existing tools.","source":"https://www.nutshell.com","question":"What integrations does Nutshell support?","confidence":0.95},{"answer":"Core features include contact and pipeline management, email and calendar sync, marketing automation, workflow automation, custom fields, real-time reporting dashboards, an AI chatbot, form builder with landing pages, and API access for custom integrations. The platform also provides a mobile app for remote access.","source":"https://www.nutshell.com","question":"What are the core capabilities Nutshell offers?","confidence":0.92},{"answer":"Nutshell does not include built-in lead scoring or forecasting features. Teams requiring these capabilities should evaluate them as add-ons or through external tools integrated via the API.","source":"https://www.nutshell.com","question":"Does Nutshell include lead scoring or sales forecasting?","confidence":0.98},{"answer":"Yes, Nutshell provides API access, enabling teams to build custom integrations and automate specialized workflows beyond the included connectors. This flexibility allows organizations to tailor the platform to their specific processes.","source":"https://www.nutshell.com","question":"Can I build custom integrations with Nutshell?","confidence":0.9}] | highsource · 2026-07-31 · 93% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | {"api_access":true,"mobile_app":true,"forecasting":true,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true} | mediumsource · 2026-08-05 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 5,000 | mediumsource · 2026-08-05 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | {"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]} | highsource · 2026-08-05 · 75% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-05 · 60% |