Close vs Twenty
On the evidence we track, Close leads this comparison with a composite score of 71/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Close
LeaderA cloud-based sales CRM combining built-in calling, email, and SMS with workflow automation and an embedded AI sales agent that proactively calls leads, qualifies prospects, and automates follow-ups.
Twenty
Twenty is an open-source CRM that technical teams can customize and extend with AI agents and applications. It provides the foundational building blocks to create enterprise-grade sales systems that adapt to unique business requirements.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Close
LeaderFrom $9/user/mo (annual billing). Free 30-day trial. All plans include AI agent features and credits.
- Solo$9/user/mo (annual) or $19/user/mo (monthly)
- Limited to 1 user
- Up to 10k leads
- 500 AI credits per month
- Chloe AI access
- Workflows not included
- Essentials$35/user/mo (annual) or $49/user/mo (monthly)
- Unlimited contacts & leads
- Team collaboration features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
- 1,000 AI credits per month
- +1 more
- Growth$99/user/mo (annual) or $109/user/mo (monthly)
- Automated workflows
- Use Chloe in Workflows
- Power dialer
- Custom activities
- Send bulk email
- +1 more
- ScaleContact sales
- Role-based access & permissions
- Lead visibility rules
- Predictive dialer
- Unlimited call recording retention
- Live call coaching
- +2 more
Twenty
From $9/user/month. Free 30-day trial.
- Pro$9/user/month
- Full customization
- Unlimited custom objects
- Unlimited custom fields
- Unlimited custom views
- Unlimited dashboards
- +11 more
- Organization$19/user/month
- Everything in Pro
- Row-level permissions
- SAML/OIDC SSO
- Custom domain
- Field-level permissions
- +2 more
- EnterpriseContact sales
- Everything in Organization
- Single-tenant isolation
- IP allow-listing
- SCIM provisioning
- Dedicated support with SLA
- +1 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Close
Leader- Fivetran
- Zapier
- Zoom
Twenty
- Slack
- Cal.com
- Fireflies
- Recall.ai
- Gladia
- Microsoft Graph
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.