# Rootly

> AI-powered incident management and on-call platform

- **Canonical URI:** https://www.vioscale.ai/software/rootly
- **Category:** Incident Management
- **Homepage:** https://rootly.com
- **Also known as:** rootly
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T13:21:47.188Z

## Vioscale score

**74.3 / 100**, confidence 61% (medium). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 0.052 | 2.6 | ✓ |
| reliability | 99.5 | 0.073 | 7.3 | ✓ |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 42.1 | 0.04066666666666666 | 1.7 | ✓ |
| security_posture | 55 | 0.073 | 4 | ✓ |
| pricing_transparency | 100 | 0.084 | 8.4 | ✓ |

## Pricing

_As of 2026-08-19, [verify at source](https://rootly.com/pricing). Independently observed._

from $20/seat/mo · Subscription · Free tier · 14-day trial

> From $20/user/mo. Free 14-day trial. Startups with <100 employees, <$50M raised, <5 years old qualify for up to 50% discount.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Essentials | $20/user/mo | - | monthly |
| Enterprise | Contact sales | - | - |

### Essentials

Incident management for growing companies

- Response with Slack
- @Rootly AI Chat
- AI Similar Incidents
- AI Scribe Meeting Bot
- Retrospectives
- Status Page
- Mobile App
- Advanced Metrics & Insights
- SSO + SAML

### Enterprise (Contact sales)

Custom features and support for enterprise scale

- Everything in Essentials
- Custom and Dynamic Forms
- Custom Incident Types
- Private Incidents
- Native Secrets Management
- Custom Data Retention & Session Timeout
- Audit Logs
- Advanced Workflows
- SSO + SAML + SCIM
- Alert Grouping and Noise Reduction
- Schedule Gap Detection & Fallback
- Sync to Slack User Groups
- Support for China
- Dynamic Escalation Paths
- Custom Alert Fields and Labels

## About

An AI-native incident management platform that integrates with your monitoring, code, and infrastructure to help teams quickly detect, manage, and resolve incidents. Includes incident response coordination, on-call scheduling, and automated status pages.

_Independently observed._

## Platform & deployment

- **Platforms:** CLI, iOS, Web
- **Deployment:** Cloud / SaaS

## Integrations (28)

_Independently observed._

- Slack
- AWS CloudWatch
- AWS EventBridge
- Datadog
- GitHub
- Notion
- Terraform
- Zoom
- Google Cloud
- Prometheus Alertmanager
- Azure OpenAI
- Google Gemini
- Mistral AI
- OpenAI
- Superplane
- Zapier
- Pylon
- Webex
- Checkly
- Chronosphere
- StatusCake
- uptime.com
- Confluence Cloud
- HashiCorp Vault
- Looker
- Zendesk
- Claude
- Backstage

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 28 | [link](https://rootly.com/pricing) | 2026-08-19 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://rootly.com/pricing) | 2026-08-19 | 50% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://rootly.com/pricing) | 2026-08-19 | 60% (medium) |
| pricing.model | freemium | [link](https://rootly.com/pricing) | 2026-08-19 | 60% (medium) |
| pricing.price_level | mid | [link](https://rootly.com/pricing) | 2026-08-19 | 60% (medium) |
| pricing.starting_price | `{"amount":20,"currency":"USD"}` | [link](https://rootly.com/pricing) | 2026-08-19 | 60% (medium) |
| pricing.transparent | yes | [link](https://rootly.com/pricing) | 2026-08-19 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.99 | [link](https://rootly.com/pricing) | 2026-08-19 | 60% (medium) |
| reliability.status_page | yes | [link](https://rootly.com/status-pages) | 2026-08-19 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://rootly.com/security) | 2026-08-19 | 75% (high) |
| security.hipaa | yes | [link](https://rootly.com/security) | 2026-08-19 | 75% (high) |
| security.soc2 | yes | [link](https://rootly.com/security) | 2026-08-19 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/rootly). Independent, evidence-based software intelligence. Cite the canonical URI.*