# Nutshell

- **Canonical URI:** https://www.vioscale.ai/software/nutshell
- **Category:** CRM Software
- **Vendor:** Nutshell
- **Homepage:** https://www.nutshell.com
- **Also known as:** nutshell
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-05T12:46:47.185Z

## Vioscale score

**81.4 / 100**, confidence 66% (medium).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 0.058 | 4.6 | ✓ |
| reliability | 50 | 0.082 | 4.1 | ✓ |
| capabilities | 100 | 0.094 | 9.4 | ✓ |
| integrations | 100 | 0.175 | 17.5 | ✓ |
| security_posture | 60 | 0.082 | 4.9 | ✓ |
| pricing_transparency | 75 | 0.094 | 7.1 | ✓ |

## Pricing

_As of 2026-08-05, [verify at source](https://www.nutshell.com). Independently observed._

from $13/mo · Subscription · 14-day trial

> From $13/user/month. Free 14-day trial, no seat minimums.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Foundation | $13/user/month | - | - |
| Growth | $25/user/month | - | - |
| Pro | $42/user/month | - | - |
| Business | $59/user/month | - | - |
| Enterprise | $79/user/month | - | - |

### Foundation

For individuals or small teams getting started

**Included limits:** storage: unlimited, contacts: unlimited

- 10 AI outcomes
- Unlimited contacts & storage
- Email & calendar sync
- AI Chatbot
- Form builder & landing pages
- AI Agent Marketplace

### Growth

For small teams that require more reporting power

**Included limits:** storage: unlimited, contacts: unlimited

- 20 AI outcomes
- Activity reports
- Sales quotas
- Lead assignment rules
- Custom stage goals
- Hot leads

### Pro

For teams that need more pipelines and admin features

**Included limits:** storage: unlimited, contacts: unlimited, custom_pipelines: 5

- 40 AI outcomes
- 5 custom pipelines
- Advanced reporting
- Sales automation
- AI lead recaps & next steps
- Meeting scheduler

### Business

For businesses that require more customization and additional AI features

**Included limits:** storage: unlimited, contacts: unlimited, custom_pipelines: 10

- 100 AI outcomes
- 10 custom pipelines
- Advanced meeting scheduler
- Audit log & changelog
- Email templates from Gmail & Outlook
- Additional teams & territories

### Enterprise

For businesses needing SSO, SQL access, phone support and more

**Included limits:** storage: unlimited, contacts: unlimited, custom_fields: unlimited, custom_pipelines: unlimited

- 150 AI outcomes
- Unlimited pipelines & custom fields
- Enterprise SSO
- SQL data access
- Phone support

### Add-ons

- **Marketing** ($49/mo)
- **Engagement** ($16/user/mo)

## About

Simple, powerful CRM designed for small business sales teams. Includes contact management, email sync, AI-powered features, lead and pipeline management, and marketing automation.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, Web, Android
- **Deployment:** Cloud / SaaS

## Integrations (7)

_Independently observed._

- Google
- Microsoft
- Gmail
- Outlook
- WhatsApp
- Facebook Messenger
- Instagram

## Capabilities

_The capabilities that matter for CRM Software. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Core** | |
| Contact & account management | ✓ |
| Deal / pipeline management | ✓ |
| Lead scoring | ✓ |
| **Communication** | |
| Email sync & tracking | ✓ |
| **Automation** | |
| Marketing automation | ✓ |
| Workflow automation | ✓ |
| **Insight** | |
| Reporting & dashboards | ✓ |
| Sales forecasting | ✓ |
| **Access** | |
| Native mobile app | ✓ |
| **Extensibility** | |
| Public API | ✓ |
| Custom fields & objects | ✓ |

## FAQ

### What is Nutshell and which teams should consider it?

Nutshell is a cloud-based CRM designed primarily for sales teams who want to move quickly from setup to results. It combines contact and pipeline management with marketing automation and AI-driven tools to help sales teams save time and close deals more efficiently.

_Source: [https://www.nutshell.com](https://www.nutshell.com)._

### Does Nutshell offer a free trial or free tier?

Nutshell offers both a 14-day free trial and a persistent free tier plan. This allows teams to test the platform and start managing contacts without paying upfront.

_Source: [https://www.nutshell.com](https://www.nutshell.com)._

### What is Nutshell's pricing structure?

Nutshell uses a subscription model with monthly and annual billing options. Plans are tiered, starting with an entry-level Foundation plan, and are priced per user seat. The platform positions itself in the low-cost range relative to competitors.

_Source: [https://www.nutshell.com](https://www.nutshell.com)._

### What platforms and devices can access Nutshell?

Nutshell is a cloud-based platform accessible through web browsers and includes a dedicated mobile app. Users can access their CRM data from any device with internet connectivity.

_Source: [https://www.nutshell.com](https://www.nutshell.com)._

### What integrations does Nutshell support?

Nutshell integrates with Google and Microsoft services, email platforms including Gmail and Outlook, and popular messaging channels like WhatsApp, Facebook Messenger, and Instagram. These integrations allow data and communication to flow across your existing tools.

_Source: [https://www.nutshell.com](https://www.nutshell.com)._

### What are the core capabilities Nutshell offers?

Core features include contact and pipeline management, email and calendar sync, marketing automation, workflow automation, custom fields, real-time reporting dashboards, an AI chatbot, form builder with landing pages, and API access for custom integrations. The platform also provides a mobile app for remote access.

_Source: [https://www.nutshell.com](https://www.nutshell.com)._

### Does Nutshell include lead scoring or sales forecasting?

Nutshell does not include built-in lead scoring or forecasting features. Teams requiring these capabilities should evaluate them as add-ons or through external tools integrated via the API.

_Source: [https://www.nutshell.com](https://www.nutshell.com)._

### Can I build custom integrations with Nutshell?

Yes, Nutshell provides API access, enabling teams to build custom integrations and automate specialized workflows beyond the included connectors. This flexibility allows organizations to tailor the platform to their specific processes.

_Source: [https://www.nutshell.com](https://www.nutshell.com)._


## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 5,000 | [link](https://www.nutshell.com) | 2026-08-05 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | no | [link](https://www.nutshell.com) | 2026-08-05 | 60% (medium) |
| pricing.model | commercial | [link](https://www.nutshell.com) | 2026-08-05 | 70% (medium) |
| pricing.price_level | low | [link](https://www.nutshell.com) | 2026-08-05 | 60% (medium) |
| pricing.starting_gbp | 13 | [link](https://www.nutshell.com) | 2026-08-05 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.nutshell.com) | 2026-08-05 | 60% (medium) |

### content

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| content.faq | `[{"answer":"Nutshell is a cloud-based CRM designed primarily for sales teams who want to move quickly from setup to results. It combines contact and pipeline management with marketing automation and AI-driven tools to help sales teams save time and close deals more efficiently.","source":"https://www.nutshell.com","question":"What is Nutshell and which teams should consider it?","confidence":0.95},{"answer":"Nutshell offers both a 14-day free trial and a persistent free tier plan. This allows teams to test the platform and start managing contacts without paying upfront.","source":"https://www.nutshell.com","question":"Does Nutshell offer a free trial or free tier?","confidence":0.95},{"answer":"Nutshell uses a subscription model with monthly and annual billing options. Plans are tiered, starting with an entry-level Foundation plan, and are priced per user seat. The platform positions itself in the low-cost range relative to competitors.","source":"https://www.nutshell.com","question":"What is Nutshell's pricing structure?","confidence":0.9},{"answer":"Nutshell is a cloud-based platform accessible through web browsers and includes a dedicated mobile app. Users can access their CRM data from any device with internet connectivity.","source":"https://www.nutshell.com","question":"What platforms and devices can access Nutshell?","confidence":0.92},{"answer":"Nutshell integrates with Google and Microsoft services, email platforms including Gmail and Outlook, and popular messaging channels like WhatsApp, Facebook Messenger, and Instagram. These integrations allow data and communication to flow across your existing tools.","source":"https://www.nutshell.com","question":"What integrations does Nutshell support?","confidence":0.95},{"answer":"Core features include contact and pipeline management, email and calendar sync, marketing automation, workflow automation, custom fields, real-time reporting dashboards, an AI chatbot, form builder with landing pages, and API access for custom integrations. The platform also provides a mobile app for remote access.","source":"https://www.nutshell.com","question":"What are the core capabilities Nutshell offers?","confidence":0.92},{"answer":"Nutshell does not include built-in lead scoring or forecasting features. Teams requiring these capabilities should evaluate them as add-ons or through external tools integrated via the API.","source":"https://www.nutshell.com","question":"Does Nutshell include lead scoring or sales forecasting?","confidence":0.98},{"answer":"Yes, Nutshell provides API access, enabling teams to build custom integrations and automate specialized workflows beyond the included connectors. This flexibility allows organizations to tailor the platform to their specific processes.","source":"https://www.nutshell.com","question":"Can I build custom integrations with Nutshell?","confidence":0.9}]` | [link](https://www.nutshell.com) | 2026-07-31 | 93% (high) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.nutshell.com) | 2026-08-05 | 75% (high) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://status.nutshell.com) | 2026-08-05 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.nutshell.com/security) | 2026-08-05 | 75% (high) |
| security.pci | yes | [link](https://www.nutshell.com/security) | 2026-08-05 | 75% (high) |
| security.soc2 | yes | [link](https://www.nutshell.com/security) | 2026-08-05 | 75% (high) |

---
*Source: Vioscale (https://www.vioscale.ai/software/nutshell). Independent, evidence-based software intelligence. Cite the canonical URI.*