vioscale
Comparison

Agile CRM vs Nutshell

On the evidence we track, Nutshell leads this comparison with a composite score of 81/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Agile CRM full profile →Nutshell full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Attribute comparison across 2 tools
Attribute72Agile CRM81NutshellLeader
Vioscale score72 / 100low · 39%81 / 100medium · 66%
Faq[{"answer":"Agile CRM is an all-in-one customer relationship management platform that combines sales enablement, marketing automation, and customer service functionality. It is designed for growing businesses that need to manage sales pipelines, marketing campaigns, and customer support in a single system.","source":"https://www.agilecrm.com","question":"What is Agile CRM and what businesses is it designed for?","confidence":0.95},{"answer":"Yes, Agile CRM offers a free tier that doesn't require a credit card and accommodates up to 10 users. The free plan includes 1,000 contacts, unlimited deals and tasks, email campaigns, helpdesk functionality, contact management with custom fields, and basic workflow automation.","source":"https://www.agilecrm.com","question":"Does Agile CRM offer a free tier?","confidence":0.95},{"answer":"Agile CRM is a cloud-based platform accessed entirely through a web browser. This means there is no software to install or maintain, and you can access your data from any device with an internet connection.","source":"https://www.agilecrm.com","question":"Is Agile CRM cloud-based or self-hosted?","confidence":0.92},{"answer":"Agile CRM integrates with eight key platforms including Google, Shopify, Stripe, Twilio, RingCentral, and email services (SES, Mandrill, Sendgrid). The platform also provides API access, allowing custom integrations with other business systems.","source":"https://www.agilecrm.com","question":"What external tools and services does Agile CRM integrate with?","confidence":0.95},{"answer":"Core features include contact management with custom fields, sales pipeline and deal management, lead scoring, email integration and marketing automation, workflow automation, reporting dashboards, a mobile app, and API access. These capabilities support the full customer lifecycle from lead acquisition through retention.","source":"https://www.agilecrm.com","question":"What are the core features of Agile CRM?","confidence":0.95},{"answer":"Agile CRM serves over 15,000 customers globally. This established user base demonstrates the platform's reliability and adoption across different business sizes and industries.","source":"https://www.agilecrm.com","question":"How many businesses use Agile CRM?","confidence":0.98},{"answer":"Agile CRM uses a freemium subscription model with transparent pricing. A free tier provides essential functionality for small teams, with paid subscription plans available for businesses needing additional features or user capacity.","source":"https://www.agilecrm.com","question":"What is Agile CRM's pricing model?","confidence":0.92},{"answer":"Yes, Agile CRM includes a mobile app, allowing you to manage customer relationships, review pipelines, and access key features while away from your desk.","source":"https://www.agilecrm.com","question":"Can I access Agile CRM from my mobile device?","confidence":0.95}][{"answer":"Nutshell is a cloud-based CRM designed primarily for sales teams who want to move quickly from setup to results. It combines contact and pipeline management with marketing automation and AI-driven tools to help sales teams save time and close deals more efficiently.","source":"https://www.nutshell.com","question":"What is Nutshell and which teams should consider it?","confidence":0.95},{"answer":"Nutshell offers both a 14-day free trial and a persistent free tier plan. This allows teams to test the platform and start managing contacts without paying upfront.","source":"https://www.nutshell.com","question":"Does Nutshell offer a free trial or free tier?","confidence":0.95},{"answer":"Nutshell uses a subscription model with monthly and annual billing options. Plans are tiered, starting with an entry-level Foundation plan, and are priced per user seat. The platform positions itself in the low-cost range relative to competitors.","source":"https://www.nutshell.com","question":"What is Nutshell's pricing structure?","confidence":0.9},{"answer":"Nutshell is a cloud-based platform accessible through web browsers and includes a dedicated mobile app. Users can access their CRM data from any device with internet connectivity.","source":"https://www.nutshell.com","question":"What platforms and devices can access Nutshell?","confidence":0.92},{"answer":"Nutshell integrates with Google and Microsoft services, email platforms including Gmail and Outlook, and popular messaging channels like WhatsApp, Facebook Messenger, and Instagram. These integrations allow data and communication to flow across your existing tools.","source":"https://www.nutshell.com","question":"What integrations does Nutshell support?","confidence":0.95},{"answer":"Core features include contact and pipeline management, email and calendar sync, marketing automation, workflow automation, custom fields, real-time reporting dashboards, an AI chatbot, form builder with landing pages, and API access for custom integrations. The platform also provides a mobile app for remote access.","source":"https://www.nutshell.com","question":"What are the core capabilities Nutshell offers?","confidence":0.92},{"answer":"Nutshell does not include built-in lead scoring or forecasting features. Teams requiring these capabilities should evaluate them as add-ons or through external tools integrated via the API.","source":"https://www.nutshell.com","question":"Does Nutshell include lead scoring or sales forecasting?","confidence":0.98},{"answer":"Yes, Nutshell provides API access, enabling teams to build custom integrations and automate specialized workflows beyond the included connectors. This flexibility allows organizations to tailor the platform to their specific processes.","source":"https://www.nutshell.com","question":"Can I build custom integrations with Nutshell?","confidence":0.9}]
Options{"cloud":true}{"cloud":true}
LongAll-in-one CRM combining sales enablement, marketing automation, and customer service for small and growing businesses.Simple, powerful CRM designed for small business sales teams. Includes contact management, email sync, AI-powered features, lead and pipeline management, and marketing automation.
Capabilities{"api_access":true,"mobile_app":true,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}{"api_access":true,"mobile_app":true,"forecasting":true,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}
Count225,000
List[{"name":"RingCentral"},{"name":"Twilio"},{"name":"Android"},{"name":"VoIP"},{"name":"Facebook"},{"name":"Twitter"},{"name":"LinkedIn"},{"name":"Klout"},{"name":"FullContact"},{"name":"Google Plus"},{"name":"Microsoft Exchange"},{"name":"Google Apps"},{"name":"Zapier"},{"name":"IMAP"},{"name":"QuickBooks"},{"name":"WooCommerce"},{"name":"Shopify"},{"name":"Magento"},{"name":"Stripe"},{"name":"Amazon SES"},{"name":"Mandrill"},{"name":"Sendgrid"}][{"name":"Google"},{"name":"Microsoft"},{"name":"Gmail"},{"name":"Outlook"},{"name":"WhatsApp"},{"name":"Facebook Messenger"},{"name":"Instagram"}]
Availability{"primaryMarkets":["US","GB","AU","IN"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}
Support{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}{"ios":true,"web":true,"android":true}
Pricing{"type":"subscription","plans":[{"free":true,"name":"FREE","summary":"Free for up to 10 users","features":["1,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Custom Deal Milestones","Email Tracking","Email Campaigns","Web Engagement","Contact Level Analytics","Form Builder","Email Templates","Landing Page Builder","5,000 Branded Emails","Web-to-Lead","Helpdesk Groups","Labels","Canned Responses","Views & Reports","1 Plugin","Email Support","Google Sync","Chrome Extension","Basic Reports"],"minSeats":10,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"1,000","emails_branded":"5,000/mo"}},{"free":false,"name":"STARTER","summary":"$8.99/month","features":["10,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Custom Deal Milestones","Email Tracking","2-Way Email Integration","Email Campaigns","Web Engagement","Contact Level Analytics","Form Builder","Email Templates","Landing Page Builder","5,000 Branded Emails","Web-to-Lead","Marketing Automation","Social Monitoring","Helpdesk Groups","Labels","Canned Responses","Views & Reports","3 Plugins","Email & Phone Support","Google/Shopify/Stripe Sync","Chrome Extension","Basic & Email Reports"],"components":[{"kind":"fixed","amount":8.99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"10,000"}},{"free":false,"name":"REGULAR","summary":"$29.99/month","features":["50,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Custom Deal Milestones","Email Tracking","2-Way Email Integration","Custom Deal Tracks","2-Way Telephony","Email Campaigns","Web Engagement","Contact Level Analytics","Form Builder","Email Templates","Landing Page Builder","5,000 Branded Emails","Web-to-Lead","Marketing Automation","Social Monitoring","Mobile Marketing","Helpdesk Groups","Labels","Canned Responses","Views & Reports","50+ Plugins/Integrations","Email & Phone Support","Google/Shopify/Stripe Sync","Chrome Extension","Basic & Email Reports"],"components":[{"kind":"fixed","amount":29.99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"50,000"}},{"free":false,"name":"ENTERPRISE","summary":"$47.99/month","features":["Unlimited Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Custom Deal Milestones","Email Tracking","2-Way Email Integration","Custom Deal Tracks","2-Way Telephony","Post Call Automation","Call Recording","Automated Voicemails","Email Campaigns","Web Engagement","Contact Level Analytics","Form Builder","Email Templates","Landing Page Builder","5,000 Branded Emails","Web-to-Lead","Marketing Automation","Social Monitoring","SES/Mandrill/Sendgrid Integration","Mobile Marketing","Helpdesk Groups","Labels","Canned Responses","Views & Reports","50+ Plugins/Integrations","Email & Phone Support","Dedicated Account Rep","Onboarding Coach","Google/Shopify/Stripe Sync","Chrome Extension","Basic, Email & Team Reports","Access Controls (ACLs)"],"components":[{"kind":"fixed","amount":47.99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"Unlimited"}}],"summary":"Free tier for 10 users. Paid plans from $8.99/month to $47.99/month.","currency":"USD","freeTier":true,"sourceUrl":"https://www.agilecrm.com","retrievedAt":"2026-08-05T12:41:49.839Z","startingPrice":{"amount":8.99,"period":"month","currency":"USD"},"billingPeriods":["month"]}{"type":"subscription","plans":[{"free":false,"name":"Foundation","summary":"$13/user/month","features":["10 AI outcomes","Unlimited contacts & storage","Email & calendar sync","AI Chatbot","Form builder & landing pages","AI Agent Marketplace"],"components":[{"kind":"per_unit","unit":"user","amount":13,"period":"month","currency":"USD"}],"description":"For individuals or small teams getting started","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited"}},{"free":false,"name":"Growth","summary":"$25/user/month","features":["20 AI outcomes","Activity reports","Sales quotas","Lead assignment rules","Custom stage goals","Hot leads"],"components":[{"kind":"per_unit","unit":"user","amount":25,"period":"month","currency":"USD"}],"description":"For small teams that require more reporting power","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited"}},{"free":false,"name":"Pro","summary":"$42/user/month","features":["40 AI outcomes","5 custom pipelines","Advanced reporting","Sales automation","AI lead recaps & next steps","Meeting scheduler"],"components":[{"kind":"per_unit","unit":"user","amount":42,"period":"month","currency":"USD"}],"description":"For teams that need more pipelines and admin features","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited","custom_pipelines":"5"}},{"free":false,"name":"Business","summary":"$59/user/month","features":["100 AI outcomes","10 custom pipelines","Advanced meeting scheduler","Audit log & changelog","Email templates from Gmail & Outlook","Additional teams & territories"],"components":[{"kind":"per_unit","unit":"user","amount":59,"period":"month","currency":"USD"}],"description":"For businesses that require more customization and additional AI features","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited","custom_pipelines":"10"}},{"free":false,"name":"Enterprise","summary":"$79/user/month","features":["150 AI outcomes","Unlimited pipelines & custom fields","Enterprise SSO","SQL data access","Phone support"],"components":[{"kind":"per_unit","unit":"user","amount":79,"period":"month","currency":"USD"}],"description":"For businesses needing SSO, SQL access, phone support and more","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited","custom_fields":"unlimited","custom_pipelines":"unlimited"}}],"addOns":[{"name":"Marketing","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}]},{"name":"Engagement","components":[{"kind":"per_unit","unit":"user","amount":16,"period":"month","currency":"USD"}]}],"summary":"From $13/user/month. Free 14-day trial, no seat minimums.","currency":"USD","freeTier":false,"sourceUrl":"https://www.nutshell.com","retrievedAt":"2026-08-05T12:40:50.469Z","freeTrialDays":14,"startingPrice":{"amount":13,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}
Free tierYesNo
Modelcommercialcommercial
Price levellowlow
Starting gbp8.9913
TransparentYesYes
Status page-Yes
Gdpr-Yes
Pci-Yes
Soc2-Yes

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Capability comparison for CRM Software
CapabilityAgile CRMNutshell
Core
Contact & account management✓✓
Deal / pipeline management✓✓
Lead scoring✓✓
Communication
Email sync & tracking✓✓
Automation
Marketing automation✓✓
Workflow automation✓✓
Insight
Reporting & dashboards✓✓
Sales forecasting-✓
Access
Native mobile app✓✓
Extensibility
Public API✓✓
Custom fields & objects✓✓

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.