Close vs Nutshell
No clear leader: Close (70.8) and Nutshell (69.0) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Close
A cloud-based sales CRM combining built-in calling, email, and SMS with workflow automation and an embedded AI sales agent that proactively calls leads, qualifies prospects, and automates follow-ups.
Nutshell
A cloud-based CRM that combines contact management, pipeline tracking, email integration, and marketing automation to help sales teams work more efficiently and close deals faster.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Close
From $9/user/mo (annual billing). Free 30-day trial. All plans include AI agent features and credits.
- Solo$9/user/mo (annual) or $19/user/mo (monthly)
- Limited to 1 user
- Up to 10k leads
- 500 AI credits per month
- Chloe AI access
- Workflows not included
- Essentials$35/user/mo (annual) or $49/user/mo (monthly)
- Unlimited contacts & leads
- Team collaboration features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
- 1,000 AI credits per month
- +1 more
- Growth$99/user/mo (annual) or $109/user/mo (monthly)
- Automated workflows
- Use Chloe in Workflows
- Power dialer
- Custom activities
- Send bulk email
- +1 more
- ScaleContact sales
- Role-based access & permissions
- Lead visibility rules
- Predictive dialer
- Unlimited call recording retention
- Live call coaching
- +2 more
Nutshell
From $13/user/month with 14-day free trial, no seat minimums or maximums
- Starter$13/user/month (save $6/month with annual billing)
- Pro$25/user/month (save $7/month with annual billing)
- Business$42/user/month (save $7/month with annual billing)
- Ultimate$59/user/month (save $8/month with annual billing) — Best value
- Enterprise$79/user/month (save $10/month with annual billing)
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Zapier
Close
- Fivetran
- Zoom
Nutshell
- Gmail
- Outlook
- Google Contacts
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.