monday.com

Sales and customer relationship management with AI automation and customizable boards

Vendor
monday.com Ltd.
Also known as
monday-com, mondaycom

Available worldwide

What is monday.com?

monday.com CRM helps sales teams manage customer relationships, automate lead qualification and engagement, and track customer interactions across web and mobile apps using customizable boards and AI-powered workflows.

Independently observed

monday.com pricing

Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.

Pricing as of verify at live pricing ↗Independently observed
SubscriptionFree tier14-day trial

From £13/month; 14-day free trial; 18% discount for annual billing

Enterprise

Contact sales
Contact sales

What monday.com does

The capabilities that matter for project management software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.

Core
Tasks & subtasks
✓
Board / list / timeline views
Board + Gantt + calendar
Planning
Gantt / timeline
✓
Task dependencies
✓
Time tracking
✓
Automation
Automation / rules
✓
Flexibility
Custom fields
✓
Collaboration
Docs / wiki
✓
Guest / client access
✓
Insight
Dashboards & reporting
✓
Extensibility
Public API
✓
Independently observed

Platform & deployment

Independently observed
Platforms
  • iOS
  • Web
  • Android
Deployment
  • Cloud / SaaS

Integrations (8)

Independently observed
chat
  • Slack⇄
video
  • Zoom⇄
communication
  • Email⇄•
development
  • VS Code⇄•
  • GitHub
  • Google Ads
  • Tracket
  • WorkCanvas•

Security & compliance

Independently observed
  • ISO/IEC 27001active

monday.com FAQ

Common questions about monday.com, answered from independent, dated evidence.

What is monday.com and what primary problems does it solve?

monday.com is a cloud-based work platform enabling teams to collaborate, automate routine tasks, and integrate external tools into a unified workspace. It provides project management, workflow automation, and AI agent capabilities designed to reduce manual work across departments like marketing, sales, operations, and IT. The platform serves over 250,000 customers globally, including a significant portion of Fortune 500 companies.

Source: https://monday.com

Does monday.com offer a free tier?

Yes, monday.com includes a free plan supporting up to 2 users with access to 3 boards, 3 documents, and over 200 templates. The free tier provides a foundation for small teams to evaluate the platform before upgrading to paid plans.

Source: https://monday.com/pricing

What is monday.com's pricing model?

monday.com uses a per-seat subscription model with multiple product lines (Work Management, CRM, Service, Dev) starting at approximately £8 per user per month. All paid plans include AI credits for features like agent automation and workflow builders; annual billing typically offers a discount compared to monthly billing.

Source: https://monday.com/pricing

Is monday.com open-source or proprietary software?

monday.com is a commercial, proprietary Software-as-a-Service platform. It is not open-source and operates exclusively as a cloud-hosted subscription service with no self-hosted or on-premise deployment options available.

Source: https://monday.com

How many integrations does monday.com support and which are most common?

monday.com supports over 850 integrations with tools including Slack, Microsoft Teams, Jira, GitHub, Salesforce, HubSpot, and Zendesk. Integration methods include native connectors, no-code platforms like Zapier and Make, and custom APIs for developers seeking deeper customization.

Source: https://monday.com/integrations

What platforms and mobile support does monday.com offer?

monday.com is delivered as a web platform and includes native mobile applications for iOS and Android, allowing users to manage work from desktops, tablets, and smartphones. All versions access the same centralized workspace and data.

Source: https://monday.com

What compliance and security standards does monday.com meet?

monday.com maintains SOC2 Type II, GDPR, ISO 27001, and HIPAA certifications, making it compliant for organizations operating in regulated industries or managing sensitive data. The platform emphasizes data isolation and enterprise-grade security controls.

Source: https://monday.com

What is the difference between monday.com and typical project management alternatives?

monday.com differentiates itself through native AI agent integration, allowing workflows to be automated and managed with AI assistance rather than manual input alone. While platforms like Asana, ClickUp, and Jira focus on task management and tracking, monday.com positions itself as an AI-augmented workspace where humans and AI agents collaborate to drive results across enterprise departments.

Source: https://monday.com

monday.com alternatives

Other project management software we track, ranked by the same independent score.

All monday.com alternatives, ranked →

Compare monday.com

Side by side against other project management software, attribute by attribute, with a source on every value.

Independent · unbought · dated

The vioscaleAI score: one lens on the evidence

Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for monday.com, not the verdict.

Balanced composite 83 / 100
medium · 71%
Signal contributions to the composite score
SignalScoreWeightContributionEvidence
Pricing transparency1000.088.4✓
Reliability950.066.0✓
Security posture850.065.4✓
Price level800.054.2✓
Capabilities1000.044.0✓
Integrations220.051.1✓

Computed . Re-weight it by intent, or see the full method.

All data & sourcesshow ↓

Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.

Content

AttributeValueEvidence
Faq8 itemshighsource · 2026-07-30 · 92%

Features

AttributeValueEvidence
CapabilitiesGantt: Yes · Views: advanced · Docs wiki: Yes · Api access: Yes · Dependencies: Yes · Guest access: Yesmediumsource · 2026-10-07 · 60%

Integrations

AttributeValueEvidence
Count5mediumsource · 2026-09-08 · 60%

Market

AttributeValueEvidence
AvailabilityPrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: …mediumsource · 2026-10-07 · 50%

Pricing

AttributeValueEvidence
TransparentYesmediumsource · 2026-10-07 · 60%
Modelquotemediumsource · 2026-10-07 · 60%
Price levellowmediumsource · 2026-10-07 · 60%
Free tierYesmediumsource · 2026-10-07 · 60%
Starting priceAmount: 23.4 · Currency: GBPmediumsource · 2026-08-24 · 60%

Release

AttributeValueEvidence
Cadence days14mediumsource · 2026-07-30 · 70%

Reliability

AttributeValueEvidence
Status pageYesmediumsource · 2026-08-05 · 60%
Sla pct99.9mediumsource · 2026-08-24 · 60%

Security

AttributeValueEvidence
Soc2Yeshighsource · 2026-08-24 · 75%
GdprYeshighsource · 2026-08-14 · 75%
HipaaYesmediumsource · 2026-10-07 · 60%
Disclosure policyYesmediumsource · 2026-08-24 · 60%
CertificationsISO/IEC 27001mediumsource · 2026-10-07 · 60%
Iso27001Yesmediumsource · 2026-10-07 · 60%
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Last updated . Canonical URI: https://www.vioscale.ai/software/monday.