Mattermost Playbooks
Standardize repeatable team processes with automated task checklists and workflow triggers
- Also known as
- mattermost-playbooks
What is Mattermost Playbooks?
Mattermost Playbooks enables teams to run consistent, error-resistant operational processes through templated checklists, triggered automation, and integrated communications, improving reliability and speed for incident response and routine workflows.
Mattermost Playbooks pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Free open source version; paid Enterprise editions (E10, E20) available
Open Source
FreeFree self-hosted version
Enterprise E10
Contact salesCommercial version for high-trust organizations
Enterprise E20
Contact salesCommercial version for high-trust organizations
What Mattermost Playbooks does
The capabilities that matter for incident management, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Deployment model
- Self host
- Slack integration
- -
- Microsoft teams integration
- ✓
- Auto channel creation
- -
- Zoom meet bridge automation
- -
- Automated runbooks
- ✓
- Post mortem generation
- ✓
- Jira linear two way sync
- -
- Pagerduty opsgenie sync
- -
- Mttr analytics dashboard
- -
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- Quote
Platform & deployment
Independently observed- iOS
- macOS
- Web
- Linux
- Android
- Windows
- Self-hosted
Integrations (26)
Independently observed- Kubernetes⇄•
- Jenkins⇄•
- Redmine⇄•
- Git⇄•
- Mercurial⇄•
- SVN⇄•
- Threema←•
- Twitter←•
- RSS←•
- Bugzilla⇄•
- Gerrit⇄•
- ServiceNow
- AWS
- GitLab
- CodeShip
- PagerDuty
- Splunk
- Jira
- Nagios
- DigitalOcean
- Netlify
- GitHub
- Microsoft Teams
- Trello
- Ansible
- Atlassian
Security & compliance
Independently observed- Section 508 Complianceactive
Mattermost Playbooks FAQ
Common questions about Mattermost Playbooks, answered from independent, dated evidence.
What is Mattermost Playbooks?
A feature within Mattermost that enables teams to implement consistent, structured processes using guided checklists, automated actions, and post-incident retrospectives to improve reliability and reduce variability. It is indexed under Incident Management.
How much does Mattermost Playbooks cost?
Mattermost Playbooks does not publish its prices. Pricing is quoted on request, across 3 plans (Open Source, Enterprise E10 and Enterprise E20), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.
What platforms does Mattermost Playbooks support?
Mattermost Playbooks supports the web, Windows, macOS, Linux, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.
Can Mattermost Playbooks be self-hosted?
Yes. Mattermost Playbooks can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.
What does Mattermost Playbooks integrate with?
We have confirmed 19 integrations for Mattermost Playbooks, including AWS, GitLab, CodeShip, PagerDuty, Splunk, Jira, Nagios and DigitalOcean, plus 11 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
What security certifications does Mattermost Playbooks have?
We have independently confirmed HIPAA for Mattermost Playbooks. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Mattermost Playbooks not holding them. Always confirm compliance directly before you rely on it.
Source: https://mattermost.com/blog/mattermost-4-6-508-compliance/
Mattermost Playbooks alternatives
Other incident management we track, ranked by the same independent score.
- Incident.ioAI-powered software reliability platform for investigating, responding to, and preventing incidentsmedium · 74%
- RootlyIncident management and on-call platform with AI automationmedium · 72%
- FireHydrantlow · 39%
- Spike.shAlert your team immediately when incidents occur and coordinate response across multiple channelsmedium · 50%
- ZendutyPlatform for coordinating incident response and reducing alert management overheadlow · 40%
- Blamelesslow · 16%
Compare Mattermost Playbooks
Side by side against other incident management, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Mattermost Playbooks, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Price level | 80 | 0.04 | 3.4 | ✓ |
| Capabilities | 58 | 0.05 | 3.0 | ✓ |
| Pricing transparency | 25 | 0.06 | 1.6 | ✓ |
| Integrations | 31 | 0.05 | 1.5 | ✓ |
| Security posture | 10 | 0.12 | 1.2 | ✓ |
| Reliability | 0 | 0.16 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 62% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Pricing model: quote · Deployment model: self_host · Automated runbooks: Yes · Post mortem generation: Yes · Microsoft teams integration: Yes | mediumsource · 2026-09-28 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 11 | mediumsource · 2026-09-28 · 60% |
Pricing
Security
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