Comparison

Mattermost Playbooks vs Rootly

On the evidence we track, Rootly leads this comparison with a composite score of 77/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Mattermost Playbooks39
★Rootly77
Score
vioscaleAI score
Mattermost Playbooks39 / 100low · 40%
Rootly77 / 100medium · 72%
Pricing
Free tier
Mattermost Playbooks✓
Rootly✓
Model
Mattermost Playbooksfreemium
Rootlyfreemium
Price level
Mattermost Playbookslow
Rootlylow
Starting price
Mattermost Playbooks–
Rootly$20
Transparent
Mattermost Playbooks✗
Rootly✓
Integrations
Count
Mattermost Playbooks11
Rootly33
Security
Certifications
Mattermost PlaybooksSection 508 Compliance
Rootly–
Gdpr
Mattermost Playbooks–
Rootly✓
Hipaa
Mattermost Playbooks✓
Rootly✓
Soc2
Mattermost Playbooks–
Rootly✓
Reliability
Sla pct
Mattermost Playbooks–
Rootly99.99
Status page
Mattermost Playbooks–
Rootly✓
Market
Availability
Mattermost Playbooks–
Content
Faq
Mattermost Playbooks6 items
Rootly7 items

Capabilities

Feature-by-feature on the axes that matter for incident management. “-” means undocumented, not absent.

Capabilities
Deployment model
Mattermost PlaybooksSelf host
RootlySaas
Slack integration
Mattermost Playbooks-
Rootly✓
Microsoft teams integration
Mattermost Playbooks✓
Rootly✓
Auto channel creation
Mattermost Playbooks-
Rootly-
Zoom meet bridge automation
Mattermost Playbooks-
Rootly-
Automated runbooks
Mattermost Playbooks✓
Rootly-
Post mortem generation
Mattermost Playbooks✓
Rootly✓
Jira linear two way sync
Mattermost Playbooks-
Rootly-
Pagerduty opsgenie sync
Mattermost Playbooks-
Rootly-
Mttr analytics dashboard
Mattermost Playbooks-
Rootly-
SOC2 type ii
Mattermost Playbooks-
Rootly-
ISO 27001
Mattermost Playbooks-
Rootly-
Pricing model
Mattermost PlaybooksQuote
Rootly-

What each one is

The product in its own terms, so the numbers below have context.

Mattermost Playbooks

Mattermost Playbooks enables teams to run consistent, error-resistant operational processes through templated checklists, triggered automation, and integrated communications, improving reliability and speed for incident response and routine workflows.

Independently observed

Rootly

Leader

Cloud-based platform for managing incidents and on-call rotations, with AI-powered automation to accelerate response and resolution. Teams coordinate incidents through Slack or Teams, and automated tools create incident documentation and retrospectives.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Mattermost Playbooks

HybridFree tier30-day trial

Free open source version; paid Enterprise editions (E10, E20) available

  • Open SourceFree
  • Enterprise E10Contact sales
  • Enterprise E20Contact sales
as of verify ↗

Rootly

Leader
from $20/seat/moSubscriptionFree tier14-day trial

From $20/user/mo. Free 14-day trial. Startups with <100 employees, <$50M raised, <5 years old qualify for up to 50% discount.

  • Essentials$20/user/mo
    • Response with Slack
    • @Rootly AI Chat
    • AI Similar Incidents
    • AI Scribe Meeting Bot
    • Retrospectives
    • +4 more
  • EnterpriseContact sales
    • Everything in Essentials
    • Custom and Dynamic Forms
    • Custom Incident Types
    • Private Incidents
    • Native Secrets Management
    • +10 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Mattermost Playbooks✓
Rootly✓
iOS
Mattermost Playbooks✓
Rootly✗
Android
Mattermost Playbooks✓
Rootly✗
macOS
Mattermost Playbooks✓
Rootly✗
Windows
Mattermost Playbooks✓
Rootly✗
Linux
Mattermost Playbooks✓
Rootly✗
CLI
Mattermost Playbooks✗
Rootly✓
Deployment
Cloud / SaaS
Mattermost Playbooks✗
Rootly✓
Self-hosted
Mattermost Playbooks✓
Rootly✗

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (5)
  • PagerDuty
  • Jira
  • GitHub
  • ServiceNow
  • Microsoft Teams

Mattermost Playbooks

26 total - 21 not shared
  • AWS
  • GitLab
  • CodeShip
  • Splunk
  • Nagios
  • DigitalOcean
  • Netlify
  • Kubernetes
  • Jenkins
  • Redmine
  • Git
  • Mercurial
  • SVN
  • Threema
  • Twitter
  • RSS
  • Bugzilla
  • Gerrit
  • Trello
  • Ansible
  • Atlassian
Independently observed

Rootly

Leader
44 total - 39 not shared
  • Slack
  • AWS CloudWatch
  • AWS EventBridge
  • Datadog
  • Notion
  • Terraform
  • Zoom
  • Google Cloud
  • Prometheus Alertmanager
  • Azure OpenAI
  • Google Gemini
  • Mistral AI
  • OpenAI
  • Superplane
  • Zapier
  • Pylon
  • Webex
  • Checkly
  • Chronosphere
  • StatusCake
  • uptime.com
  • Confluence Cloud
  • HashiCorp Vault
  • Looker
  • +15 more
Independently observed
Still deciding?

Mattermost Playbooks or Rootly: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.