Comparison

Mattermost Playbooks vs Rootly

On the evidence we track, Rootly leads this comparison with a composite score of 74/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Mattermost Playbooks full profile →Rootly full profile →

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Mattermost Playbooks29

★Rootly74

Attribute comparison across 2 tools
Attribute	Mattermost Playbooks	RootlyLeader
Vioscale score	29 / 100low · 3%	74 / 100medium · 61%
Pricing
Free tierpricing.free_tier	-	✓
Modelpricing.model	commercial	freemium
Price levelpricing.price_level	-	mid
Starting pricepricing.starting_price	-	$20
Transparentpricing.transparent	-	✓
Integrations
Countintegrations.count	9	28
Security
Gdprsecurity.gdpr	-	✓
Hipaasecurity.hipaa	-	✓
Soc2security.soc2	-	✓
Reliability
Sla pctreliability.sla_pct	-	99.99
Status pagereliability.status_page	-	✓
Market
Availabilitymarket.availability	-	Available worldwide · Popular in US

Score

Vioscale score

Mattermost Playbooks29 / 100low · 3%

Rootly74 / 100medium · 61%

Pricing

Free tier

Mattermost Playbooks–

Rootly✓

Model

Mattermost Playbookscommercial

Rootlyfreemium

Price level

Mattermost Playbooks–

Rootlymid

Starting price

Mattermost Playbooks–

Rootly$20

Transparent

Mattermost Playbooks–

Rootly✓

Integrations

Count

Mattermost Playbooks9

Rootly28

Security

Gdpr

Mattermost Playbooks–

Rootly✓

Hipaa

Mattermost Playbooks–

Rootly✓

Soc2

Mattermost Playbooks–

Rootly✓

Reliability

Sla pct

Mattermost Playbooks–

Rootly99.99

Status page

Mattermost Playbooks–

Rootly✓

Market

Availability

Mattermost Playbooks–

RootlyAvailable worldwide · Popular in US

Capabilities

Feature-by-feature on the axes that matter for incident management. “-” means undocumented, not absent.

Capability comparison for Incident Management
Capability	Mattermost Playbooks	Rootly
Capabilities
Deployment model	-	-
Slack integration	-	-
Microsoft teams integration	-	-
Auto channel creation	-	-
Zoom meet bridge automation	-	-
Automated runbooks	-	-
Post mortem generation	-	-
Jira linear two way sync	-	-
Pagerduty opsgenie sync	-	-
Mttr analytics dashboard	-	-
SOC2 type ii	-	-
ISO 27001	-	-
Pricing model	-	-

Capabilities

Deployment model

Mattermost Playbooks-

Rootly-

Slack integration

Mattermost Playbooks-

Rootly-

Microsoft teams integration

Mattermost Playbooks-

Rootly-

Auto channel creation

Mattermost Playbooks-

Rootly-

Zoom meet bridge automation

Mattermost Playbooks-

Rootly-

Automated runbooks

Mattermost Playbooks-

Rootly-

Post mortem generation

Mattermost Playbooks-

Rootly-

Jira linear two way sync

Mattermost Playbooks-

Rootly-

Pagerduty opsgenie sync

Mattermost Playbooks-

Rootly-

Mttr analytics dashboard

Mattermost Playbooks-

Rootly-

SOC2 type ii

Mattermost Playbooks-

Rootly-

ISO 27001

Mattermost Playbooks-

Rootly-

Pricing model

Mattermost Playbooks-

Rootly-

What each one is

The product in its own terms, so the numbers below have context.

Mattermost Playbooks

A tool for teams to define, execute, and improve repeatable workflows by combining task checklists, process automation, messaging integration, and post-process reviews.

Independently observed

Rootly

Leader

An AI-native incident management platform that integrates with your monitoring, code, and infrastructure to help teams quickly detect, manage, and resolve incidents. Includes incident response coordination, on-call scheduling, and automated status pages.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Mattermost Playbooks

Pricing not documented yet.

Rootly

Leader

from $20/seat/moSubscriptionFree tier14-day trial

From $20/user/mo. Free 14-day trial. Startups with <100 employees, <$50M raised, <5 years old qualify for up to 50% discount.

Essentials$20/user/mo
- Response with Slack
- @Rootly AI Chat
- AI Similar Incidents
- AI Scribe Meeting Bot
- Retrospectives
- +4 more
EnterpriseContact sales
- Everything in Essentials
- Custom and Dynamic Forms
- Custom Incident Types
- Private Incidents
- Native Secrets Management
- +10 more

as of 2026-08-19verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platform and deployment support comparison
Supports	Mattermost Playbooks	Rootly
WebPlatforms	-	✓
iOSPlatforms	-	✓
CLIPlatforms	-	✓
Cloud / SaaSDeployment	-	✓

Platforms

Web

Mattermost Playbooks–

Rootly✓

iOS

Mattermost Playbooks–

Rootly✓

CLI

Mattermost Playbooks–

Rootly✓

Deployment

Cloud / SaaS

Mattermost Playbooks–

Rootly✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Mattermost Playbooks

9 total

AWS
GitLab
CodeShip
PagerDuty
Splunk
Jira
Nagios
DigitalOcean
Netlify

Independently observed

Rootly

Leader

28 total

Slack
AWS CloudWatch
AWS EventBridge
Datadog
GitHub
Notion
Terraform
Zoom
Google Cloud
Prometheus Alertmanager
Azure OpenAI
Google Gemini
Mistral AI
OpenAI
Superplane
Zapier
Pylon
Webex
Checkly
Chronosphere
StatusCake
uptime.com
Confluence Cloud
HashiCorp Vault
+4 more

Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.