Zoom
A unified platform for video meetings, team chat, and business communication
- Vendor
- Zoom Communications, Inc.
- Also known as
- zoom, Zoom Meetings
Available worldwide · Popular in: US, CA
What is Zoom?
A comprehensive unified communications solution offering video conferencing, instant messaging, cloud-based phone service, webinars, and workplace collaboration features, deployable in cloud or on-premises environments.
Zoom pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
School and Campus
Basic tier for schools with core meeting and chat features
- participants
- 300
- meeting_duration_hours
- 30
- cloud_storage_gb_per_user
- 5
- Meetings up to 300 participants for 30 hours
- Team Chat with direct, channel, and group messaging
- Unlimited whiteboards
- Screen sharing with co-annotation
- Breakout rooms and polling
- Automated captions and recording transcripts
- Personal Meeting ID and waiting room
- Virtual backgrounds and filters
- Zoom Mail and Calendar
- Tasks and file attachments
- Streaming and reporting
- Admin portal and user management
- SSO and custom mail domain
- REST API access
School and Campus Plus
Mid-tier with phone service and administrative features
- participants
- 300
- cloud_storage_gb_per_user
- 10
- All School and Campus features plus:
- Zoom Phone with unlimited internal calling
- Metered outbound calling within US & Canada
- 10GB cloud storage per user
- LTI integration
- Custom branding
- Managed domains
- Multi-region storage and media control
- Device management
- Language interpretations
Enterprise
Contact salesFull-featured tier for large organizations with advanced controls
- participants
- 500+
- webinar_attendees
- 500
- cloud_storage_gb_per_user
- None
- Meetings up to 500+ participants
- Webinars up to 500 attendees
- Unlimited cloud storage
- Zoom Phone with unlimited calling
- Conference Room Connector
- Information barriers and compliance policies
- Archival and data loss prevention APIs
- Advanced reporting and user management
What Zoom does
The capabilities that matter for collaboration software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Messaging
- ✓
- Video meetings
- ✓
- Whiteboard
- ✓
- Screen sharing
- ✓
- Recording / transcription
- Recording + AI notes
- End-to-end encryption
- ✓
- SSO / SCIM
- ✓
- Guest / external access
- ✓
- Compliance controls
- ✓
- Hosting
- Cloud only
- Max participants
- 300-500+
- App marketplace
- ✓
- Public API / bot framework
- ✓
- Free tier
- ✓
Platform & deployment
Independently observed- iOS
- macOS
- Web
- Linux
- Android
- Windows
- Cloud / SaaS
Integrations (5)
Independently observed- Skype for Business (Lync)
- Learning Tools Interoperability (LTI)
- Third-party applications via App Marketplace
- Microsoft 365•
- Google•
Security & compliance
Independently observed- SOC 2 Type II · Type IIactive
- ISO 27701active
Zoom FAQ
Common questions about Zoom, answered from independent, dated evidence.
What is Zoom?
Cloud-based suite that integrates video conferencing, instant messaging, phone services, email, and collaboration tools into one platform. Supports meetings up to 500+ participants with recording, transcription, and AI-assisted features. It is indexed under Collaboration Software.
Is Zoom free?
Zoom offers a free tier, so you can start without paying. Paid plans are also available: School and Campus, School and Campus Plus and Enterprise. Pricing changes often, so verify at source before relying on it.
What platforms does Zoom support?
Zoom supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.
Can Zoom be self-hosted?
We have only confirmed a cloud / SaaS deployment for Zoom, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
What does Zoom integrate with?
We have confirmed 3 integrations for Zoom, including Skype for Business (Lync), Learning Tools Interoperability (LTI) and Third-party applications via App Marketplace. This is what we could verify from public sources, so the vendor may support others we have not indexed.
What security certifications does Zoom have?
We have independently confirmed GDPR for Zoom. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoom not holding them. Always confirm compliance directly before you rely on it.
Source: https://explore.zoom.us/de/trust/resources/vendor-relations/
Where is Zoom available?
Zoom is available worldwide. Its primary markets are the United States and Canada.
Zoom alternatives
Other collaboration software we track, ranked by the same independent score.
- WherebyAPI for embedding video calls with flexible usage-based pricingmedium · 73%
- LoomFree desktop screen recording softwaremedium · 55%
- SlackSecure workplace collaboration platform for team communication and coordinationmedium · 51%
- MiroA collaborative canvas platform where teams work together in real time with AI assistancemedium · 70%
- RingCentralAn AI-powered voice platform for automating customer interactions across calls, messages, and videomedium · 72%
- GatherA virtual workspace where distributed teams connect and collaborate in real-time, replicating the spontaneity and ease of working in a physical officemedium · 73%
Compare Zoom
Side by side against other collaboration software, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Zoom, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Reliability | 100 | 0.06 | 6.3 | ✓ |
| Security posture | 85 | 0.06 | 5.4 | ✓ |
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Capabilities | 100 | 0.04 | 4.0 | ✓ |
| Pricing transparency | 25 | 0.08 | 2.1 | ✓ |
| Integrations | 14 | 0.05 | 0.7 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 7 items | mediumsource · 2026-09-10 · 64% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Soc2: Yes · Hosting: cloud · Sso scim: Yes · Free tier: Yes · Messaging: Yes · Api access: Yes | mediumsource · 2026-10-15 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 2 | mediumsource · 2026-10-15 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-10-15 · 75% |
Pricing
Reliability
Security
| Attribute | Value | Evidence |
|---|---|---|
| Disclosure policy | Yes | mediumsource · 2026-10-15 · 60% |
| Soc2 | Yes | highsource · 2026-10-15 · 75% |
| Trust center | https://explore.zoom.us/de/trust/resources/vendor-relations/ | mediumsource · 2026-10-15 · 60% |
| Gdpr | Yes | highsource · 2026-10-15 · 75% |
| Certifications | SOC 2 Type II, ISO 27701 | mediumsource · 2026-10-15 · 60% |
| Hipaa | Yes | highsource · 2026-10-15 · 75% |
| Iso27001 | Yes | highsource · 2026-10-15 · 75% |
Is Zoom the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank Zoom against the rest of the collaboration software we index, using the same dated evidence weighted your way.
Free to run, no account needed to start. How the evaluation works
Is this your product?
This profile was built from public sources without asking you. You can take the badge below and use it anywhere, and you can claim the profile to correct anything we got wrong. Both are free, and neither moves Zoom up or down: nobody can buy rank here, including you.
Take the badge
Live, always current, and free to use on your own site. It shows Zoom's independent score and links back to this profile.
<a href="https://www.vioscale.ai/software/zoom" target="_blank" rel="noopener">
<img src="https://www.vioscale.ai/badge/software/zoom.svg" alt="Zoom, verified on vioscaleAI" width="330" height="76" loading="lazy" />
</a>Markdown, for a README →
[](https://www.vioscale.ai/software/zoom)Claim the profile
Verify you control the domain, then point us at the pages that state the facts about Zoom and add your own description and media. Free, and it does not change the score.
- Correct anything wrong, with evidence
- Point our crawler at the pages that matter
- Write your own description and add media
Not the owner? How vendor profiles work