# Zoom

> One platform to connect

- **Canonical URI:** https://www.vioscale.ai/software/zoom
- **Category:** Collaboration Software
- **Homepage:** https://zoom.us
- **Also known as:** zoom
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-05T14:32:01.050Z

## Vioscale score

**65 / 100**, confidence 52% (medium).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 0.058 | 4.6 | ✓ |
| reliability | 50 | 0.07 | 3.5 | ✓ |
| capabilities | 100 | 0.187 | 18.7 | ✓ |
| integrations | 22.4 | 0.105 | 2.3 | ✓ |
| security_posture | 10 | 0.07 | 0 | - |
| pricing_transparency | 45 | 0.094 | 4.2 | ✓ |

## Pricing

_As of 2026-08-05, [verify at source](https://zoom.us). Independently observed._

Subscription · Free tier

> Free Basic plan with 40-minute meeting limit. Pro, Business, and Enterprise paid plans available.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Basic | Free | ✓ | - |
| Pro | - | - | - |
| Business | - | - | - |
| Enterprise | Contact sales | - | - |

### Basic

Free plan with meeting duration limit

**Included limits:** participants: 100, meeting_duration_minutes: 40

- 40 minutes per meeting
- 100 participants per meeting
- Limited AI Companion in-meeting use
- Team Chat instant messaging
- 1 personal booking page
- 3 editable whiteboards
- 5 two-minute clips
- Screen sharing
- Breakout rooms
- Virtual background
- Personal Meeting ID
- Automated Captions
- Polling
- 3 AI note-taking
- 3 meeting summaries
- 3 AI chat in meetings
- 20 AI queries in side panel

### Pro

Best for personal use or small teams

**Included limits:** participants: 100, meeting_duration_hours: 30, cloud_storage_gb_per_user: 10, group_video_unique_viewers: 25

- 30 hours meeting duration
- 100 participants per meeting
- Unlimited AI Companion in-meeting use
- Zoom Mail
- Zoom Calendar
- Unlimited cloud storage clips
- Unlimited file attachments
- Custom avatars
- 10 GB cloud storage per user
- Live Chat Support
- Polling
- Co-host & alternate host
- REST API
- Skype for Business interoperability
- Streaming
- Reporting
- User management
- Language interpretations
- Recording transcripts
- Unlimited AI note-taking
- Unlimited meeting summaries
- Unlimited AI chat in meetings
- Unlimited AI queries in side panel

### Business

Best for larger teams

**Included limits:** participants: 300, webinar_attendees: 500

- 300 participants
- Unlimited booking pages
- Unlimited whiteboards
- SSO
- Managed domains
- Multi-region storage and media control
- Device management
- Information barriers and policies
- Archival and data loss prevention
- APIs
- Admin portal
- LTI integration
- Branding
- Custom Mail Domain
- 500 webinar attendees

### Enterprise (Contact sales)

For large organizations

**Included limits:** webinar_attendees: 500, meeting_participants: 1000

- 1000 participants
- Full-featured PBX
- 500 webinar attendees
- Workspace Reservation
- Visitor Management
- Translated captions
- REST API
- Admin portal
- LTI integration
- Branding
- Managed domains
- Custom Mail Domain

### Add-ons

- **Customer managed key**
- **Hybrid cloud**
- **Contact management network**

## About

Zoom Workplace is a collaboration platform combining video meetings, messaging, phone, email, and calendar with AI-first capabilities.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, Web, Android
- **Deployment:** Cloud / SaaS, Hybrid

## Integrations (5)

_Independently observed._

- Gmail
- Outlook
- Google Calendar
- Microsoft Calendar
- Skype for Business

## Capabilities

_The capabilities that matter for Collaboration Software. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Modality** | |
| Messaging | ✓ |
| Video meetings | ✓ |
| Whiteboard | ✓ |
| **Meetings** | |
| Screen sharing | ✓ |
| Recording / transcription | Recording + AI notes |
| **Security** | |
| End-to-end encryption | - |
| SSO / SCIM | ✓ |
| **Access** | |
| Guest / external access | ✓ |
| **Compliance** | |
| Compliance controls | ✓ |
| **Deployment** | |
| Hosting | Cloud + self-hosted |
| **Scale** | |
| Max participants | 100 (Basic/Pro), 300 (Business), 1000 (Enterprise), 500 (Webinars) |
| **Ecosystem** | |
| App marketplace | ✓ |
| Public API / bot framework | ✓ |
| **Commercial** | |
| Free tier | ✓ |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 5 | [link](https://zoom.us) | 2026-08-05 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://zoom.us) | 2026-08-05 | 60% (medium) |
| pricing.model | commercial | [link](https://zoom.us) | 2026-08-05 | 70% (medium) |
| pricing.price_level | low | [link](https://zoom.us) | 2026-08-05 | 60% (medium) |
| pricing.starting_gbp | 11.66 | [link](https://zoom.us) | 2026-08-01 | 60% (medium) |
| pricing.transparent | no | [link](https://zoom.us) | 2026-08-05 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://status.zoom.us) | 2026-08-05 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.disclosure_policy | yes | [link](https://zoom.us/.well-known/security.txt) | 2026-08-05 | 60% (medium) |
| security.gdpr | yes | [link](https://zoom.us/security) | 2026-08-05 | 75% (high) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":["US","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://zoom.us) | 2026-08-05 | 75% (high) |

---
*Source: Vioscale (https://www.vioscale.ai/software/zoom). Independent, evidence-based software intelligence. Cite the canonical URI.*