Comparison

Slack vs Zoom

On the evidence we track, Slack leads this comparison with a composite score of 79/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Slack79
Zoom64
Score
vioscaleAI score
Slack79 / 100medium · 51%
Zoom64 / 100medium · 72%
Pricing
Free tier
Slack✓
Zoom✓
Model
Price level
Slacklow
Zoomlow
Transparent
Slack✓
Zoom✗
Integrations
Count
Slack2,500
Zoom2
Security
Certifications
Disclosure policy
Slack✓
Zoom✓
Gdpr
Slack✓
Zoom✓
Hipaa
Slack–
Zoom✓
Iso27001
Slack–
Zoom✓
Soc2
Slack–
Zoom✓
Reliability
Sla pct
Slack–
Zoom99.99
Status page
Slack✓
Zoom✓
Content
Faq

Capabilities

Feature-by-feature on the axes that matter for collaboration software. “-” means undocumented, not absent.

Modality
Messaging
Slack✓
Zoom✓
Video meetings
Slack✓
Zoom✓
Whiteboard
Slack-
Zoom✓
Meetings
Screen sharing
Slack-
Zoom✓
Recording / transcription
SlackRecording + AI notes
ZoomRecording + AI notes
Security
End-to-end encryption
Slack-
Zoom✓
SSO / SCIM
Slack✓
Zoom✓
Access
Guest / external access
Slack✓
Zoom✓
Compliance
Compliance controls
Slack✓
Zoom✓
Deployment
Hosting
SlackCloud only
ZoomCloud only
Scale
Max participants
Slack-
Zoom300-500+
Ecosystem
App marketplace
Slack✓
Zoom✓
Public API / bot framework
Slack✓
Zoom✓
Commercial
Free tier
Slack-
Zoom✓

What each one is

The product in its own terms, so the numbers below have context.

Slack

Leader

Slack is a cloud-based system that enables teams to communicate through channels, integrate with external tools, and automate workflows while maintaining enterprise-grade security and compliance controls.

Independently observed

Zoom

A comprehensive unified communications solution offering video conferencing, instant messaging, cloud-based phone service, webinars, and workplace collaboration features, deployable in cloud or on-premises environments.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Slack

Leader
from £5.75/moSubscriptionFree tier

From £0 (free tier) to £7/user/month (Pro). Free tier available.

  • FreeFree
    • 90 days of message history
    • Up to 10 apps from Slack App Directory
    • 1:1 audio and video meetings with screen sharing
    • 1:1 external messages via Slack Connect
    • SAML-based single sign-on
    • +9 more
  • Pro£7/user/month (£5.75/user/month billed annually)
    • Unlimited message history
    • Unlimited app integrations
    • 2,600+ apps in Slack App Directory
as of verify ↗

Zoom

SubscriptionFree tier
  • School and Campus-
    • Meetings up to 300 participants for 30 hours
    • Team Chat with direct, channel, and group messaging
    • Unlimited whiteboards
    • Screen sharing with co-annotation
    • Breakout rooms and polling
    • +9 more
  • School and Campus Plus-
    • All School and Campus features plus:
    • Zoom Phone with unlimited internal calling
    • Metered outbound calling within US & Canada
    • 10GB cloud storage per user
    • LTI integration
    • +5 more
  • EnterpriseContact sales
    • Meetings up to 500+ participants
    • Webinars up to 500 attendees
    • Unlimited cloud storage
    • Zoom Phone with unlimited calling
    • Conference Room Connector
    • +3 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Slack✓
Zoom✓
iOS
Slack✓
Zoom✓
Android
Slack✗
Zoom✓
macOS
Slack✗
Zoom✓
Windows
Slack✗
Zoom✓
Linux
Slack✗
Zoom✓
Deployment
Cloud / SaaS
Slack✓
Zoom✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Microsoft 365

Slack

Leader
15 total - 14 not shared
  • Salesforce
  • Atlassian
  • Lucid
  • Loom
  • Miro
  • Smartsheet
  • Mural
  • Zapier
  • Jira
  • GitHub
  • Google Workspace
  • Okta
  • ADFS
  • Zendesk
Independently observed

Zoom

5 total - 4 not shared
  • Skype for Business (Lync)
  • Learning Tools Interoperability (LTI)
  • Third-party applications via App Marketplace
  • Google
Independently observed
Still deciding?

Slack or Zoom: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.