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Collaboration SoftwareUnclaimed

RingCentral

The Agentic Voice AI platform to drive customer outcomes

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Also known as
ringcentral

What is RingCentral?

Cloud communications platform offering AI-powered calling, messaging, and meetings. Over 600,000 businesses use RingCentral to automate, assist, and analyze customer interactions.

Independently observed

RingCentral pricing

Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.

Pricing as of verify at live pricing ↗Independently observed
from $20/moSubscription

From $20/user/month (billed annually). Free trial available.

Core

$20/user/month (billed annually)
annual

Unify calls, meetings, and chat in an all-in-one, professional app

sms_per_user
25/month
toll_free_minutes
100
meeting_participants
200
  • Unlimited domestic calling
  • On-demand call recording
  • 100 toll-free minutes
  • 25 SMS per user per month
  • HD meetings (200 participants)
  • AI Receptionist add-on
  • AI Virtual Assistant
  • Captions & transcriptions
  • Notes & summaries

Advanced

$25/user/month (billed annually)
annual

Connect teams across locations and improve customer engagement

sms_per_user
100/month
toll_free_minutes
1000
  • Everything in Core
  • CRM integrations
  • Connect multiple sites
  • Core reporting and insights
  • 1000 toll-free minutes
  • 100 SMS per user per month
  • AI Receptionist add-on
  • AI Virtual Assistant
  • AI Writer
  • Captions & transcriptions
  • Notes & summaries

Ultra

$35/user/month (billed annually)
annual

Engage audiences at scale, backed by deep business insights

sms_per_user
200/month
toll_free_minutes
10000
  • Everything in Advanced
  • 10000 toll-free minutes
  • 200 SMS per user per month
  • RingCentral Webinar
  • Historical and real-time insights
  • Unlimited storage
  • Device analytics & alerts
  • All AI Virtual Assistant features

Customer Engagement Bundle

Contact sales
Contact sales

Orchestrate faster, consistent service with connected voice & SMS

  • Everything in Ultra
  • Business SMS Booster
  • Call Queues Booster

Add-ons

  • AI Receptionist (AIR)

What RingCentral does

The capabilities that matter for collaboration software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.

Modality
Messaging
✓
Video meetings
✓
Whiteboard
-
Meetings
Screen sharing
✓
Recording / transcription
Recording + AI notes
Security
End-to-end encryption
✓
SSO / SCIM
✓
Access
Guest / external access
✓
Compliance
Compliance controls
✓
Deployment
Hosting
Cloud only
Scale
Max participants
200 (HD meetings)
Ecosystem
App marketplace
✓
Public API / bot framework
✓
Commercial
Free tier
✗
Independently observed

Platform & deployment

Independently observed
Platforms
  • iOS
  • Web
  • Android
Deployment
  • Cloud / SaaS

Integrations (1)

Independently observed
  • Microsoft Teams

RingCentral alternatives

Other collaboration software we track, ranked by the same independent score.

Independent · unbought · dated

The Vioscale score: one lens on the evidence

Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for RingCentral, not the verdict.

Balanced composite 70 / 100
medium · 50%
Signal contributions to the composite score
SignalScoreWeightContributionEvidence
Capabilities9632.003072.8✓
Pricing Transparency7516.001200.0✓
Reliability10012.001199.4✓
Price Level5010.00500.0✓
Integrations918.00155.8✓
Security Posture512.000.0-

Computed . Re-weight it by intent, or see the full method.

All data & sourcesshow ↓

Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.

Features

AttributeValueEvidence
Capabilities{"hosting":"cloud","sso_scim":true,"free_tier":false,"messaging":true,"api_access":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"max_participants":"200 (HD meetings)","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}mediumsource · 2026-08-03 · 60%

Integrations

AttributeValueEvidence
Count1mediumsource · 2026-08-03 · 60%

Pricing

AttributeValueEvidence
Free tierNomediumsource · 2026-08-03 · 60%
Modelcommercialmediumsource · 2026-08-03 · 70%
Price levelmidmediumsource · 2026-08-03 · 60%
Starting gbp20mediumsource · 2026-08-03 · 60%
TransparentYesmediumsource · 2026-08-03 · 60%

Reliability

AttributeValueEvidence
Sla pct99.999mediumsource · 2026-08-03 · 60%
Status pageYesmediumsource · 2026-08-03 · 60%

Security

AttributeValueEvidence
Disclosure policyYesmediumsource · 2026-08-03 · 60%