RingCentral vs Zoom
On the evidence we track, RingCentral leads this comparison with a composite score of 67/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for collaboration software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
RingCentral
LeaderA cloud-based solution combining phone, messaging, video meetings, and intelligent contact center tools to automate and manage customer interactions and internal team communications.
Zoom
Cloud-based suite that integrates video conferencing, instant messaging, phone services, email, and collaboration tools into one platform. Supports meetings up to 500+ participants with recording, transcription, and AI-assisted features.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
RingCentral
LeaderFrom $20/user/month (billed annually). Free trial available.
- Core$20/user/month (billed annually)
- Unlimited domestic calling
- On-demand call recording
- 100 toll-free minutes
- 25 SMS per user per month
- HD meetings (200 participants)
- +4 more
- Advanced$25/user/month (billed annually)
- Everything in Core
- CRM integrations
- Connect multiple sites
- Core reporting and insights
- 1000 toll-free minutes
- +6 more
- Ultra$35/user/month (billed annually)
- Everything in Advanced
- 10000 toll-free minutes
- 200 SMS per user per month
- RingCentral Webinar
- Historical and real-time insights
- +3 more
- Customer Engagement BundleContact sales
- Everything in Ultra
- Business SMS Booster
- Call Queues Booster
Zoom
- School and Campus-
- Meetings up to 300 participants for 30 hours
- Team Chat with direct, channel, and group messaging
- Unlimited whiteboards
- Screen sharing with co-annotation
- Breakout rooms and polling
- +9 more
- School and Campus Plus-
- All School and Campus features plus:
- Zoom Phone with unlimited internal calling
- Metered outbound calling within US & Canada
- 10GB cloud storage per user
- LTI integration
- +5 more
- EnterpriseContact sales
- Meetings up to 500+ participants
- Webinars up to 500 attendees
- Unlimited cloud storage
- Zoom Phone with unlimited calling
- Conference Room Connector
- +3 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
RingCentral
Leader- Salesforce
- HubSpot
- Zendesk
- Microsoft Teams
- Google Workspace
- Bullhorn
- Netsuite
- ServiceNow
- Sugar CRM
- Dynamics
Zoom
- Skype for Business (Lync)
- Learning Tools Interoperability (LTI)
- Third-party applications via App Marketplace
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.