Salesforce Sales Cloud
A cloud-based platform for managing customer relationships, sales pipelines, and marketing campaigns with AI-powered automation
- Also known as
- salesforce-sales-cloud
Available worldwide
What is Salesforce Sales Cloud?
Salesforce offers integrated CRM solutions that combine contact and opportunity management, email marketing, workflow automation, and compliance tools. The platform includes specialized editions for different business needs, from basic startup packages to advanced marketing intelligence and personalization capabilities.
Salesforce Sales Cloud pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $25/user/month (Starter) or $1,500/org/month (Marketing Cloud editions). Annual billing available.
Salesforce Starter
Simple CRM suite with marketing, sales, service, and commerce
- Lead, Account, Contact, and Opportunity Management
- Dynamic Email Marketing and Analytics
- Built-in Sales Flows and Lead Routing
- Connected Slack Conversations
Marketing Cloud Next Growth Edition
Agentic marketing automation with multi-channel journeys
- Agentforce Campaign Creation
- Multi-Channel Journeys
- Forms and Landing Pages
Marketing Cloud Next Advanced Edition
Advanced marketing automation with experimentation and two-way messaging
- Agentforce Campaign Creation
- Path Experimentation
- Two-Way Conversations for SMS and WhatsApp
Add-ons
- Salesforce Personalization$8000/mo
- Marketing Intelligence$10000/mo
- Loyalty Management$20000/mo
- Account Engagement+$1250/mo
- Engagement+$2000/mo
- Intelligence+$11000/mo
What Salesforce Sales Cloud does
The capabilities that matter for crm software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Contact & account management
- ✓
- Deal / pipeline management
- ✓
- Lead scoring
- ✓
- Email sync & tracking
- ✓
- Marketing automation
- ✓
- Workflow automation
- ✓
- Reporting & dashboards
- ✓
- Sales forecasting
- -
- Native mobile app
- -
- Public API
- -
- Custom fields & objects
- -
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (3)
Independently observed- MuleSoft
- Slack
- Informatica
Salesforce Sales Cloud alternatives
Other crm software we track, ranked by the same independent score.
- Teamwork CRMAI-powered platform that integrates project management, resource planning, and financial tracking to help services teams deliver work profitablymedium · 73%
- Agile CRMAn integrated platform combining sales tracking, marketing automation, and customer service tools designed for small and growing businesseslow · 36%
- FreshsalesAn AI-powered sales platform designed to help teams manage pipelines, improve conversion rates, and close deals more efficientlymedium · 73%
- PipedriveA sales management platform that organizes your pipeline and automates deal tracking with AI assistancemedium · 71%
- SalesforceCloud-based CRM platform combining sales, marketing, and support with AI agents for workflow automationmedium · 74%
- HubSpotAn all-in-one platform uniting marketing, sales, and service teams with AI-powered customer relationship managementmedium · 73%
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Salesforce Sales Cloud, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 75 | 0.08 | 6.3 | ✓ |
| Capabilities | 87 | 0.05 | 4.2 | ✓ |
| Reliability | 50 | 0.07 | 3.7 | ✓ |
| Price level | 50 | 0.05 | 2.6 | ✓ |
| Integrations | 17 | 0.04 | 0.7 | ✓ |
| Security posture | 10 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Lead scoring, Email integration, Contact management, Pipeline management, Workflow automation, Marketing automation, Reporting dashboards | mediumsource · 2026-08-16 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 3 | mediumsource · 2026-08-16 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-16 · 75% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-01 · 60% |