# Salesforce Sales Cloud

> A cloud-based platform for managing customer relationships, sales pipelines, and marketing campaigns with AI-powered automation

- **Canonical URI:** https://www.vioscale.ai/software/salesforce-sales-cloud
- **Category:** CRM Software
- **Homepage:** https://www.salesforce.com/products/sales-cloud/
- **Also known as:** salesforce-sales-cloud
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-16T20:57:47.836Z

## Vioscale score

**58.6 / 100**, confidence 53% (medium). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 0.052 | 2.6 | ✓ |
| reliability | 50 | 0.073 | 3.7 | ✓ |
| capabilities | 86.7 | 0.04877777777777778 | 4.2 | ✓ |
| integrations | 17.3 | 0.04066666666666666 | 0.7 | ✓ |
| security_posture | 10 | 0.073 | 0 | - |
| pricing_transparency | 75 | 0.084 | 6.3 | ✓ |

## Pricing

_As of 2026-08-16, [verify at source](https://www.salesforce.com/marketing/pricing/). Independently observed._

from $25/mo · Subscription

> From $25/user/month (Starter) or $1,500/org/month (Marketing Cloud editions). Annual billing available.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Salesforce Starter | $25/user/month (starting price, transaction fees apply) | - | monthly |
| Marketing Cloud Next Growth Edition | $1,500/org/month billed annually | - | annual |
| Marketing Cloud Next Advanced Edition | $3,250/org/month billed annually | - | annual |

### Salesforce Starter

Simple CRM suite with marketing, sales, service, and commerce

- Lead, Account, Contact, and Opportunity Management
- Dynamic Email Marketing and Analytics
- Built-in Sales Flows and Lead Routing
- Connected Slack Conversations

### Marketing Cloud Next Growth Edition

Agentic marketing automation with multi-channel journeys

- Agentforce Campaign Creation
- Multi-Channel Journeys
- Forms and Landing Pages

### Marketing Cloud Next Advanced Edition

Advanced marketing automation with experimentation and two-way messaging

- Agentforce Campaign Creation
- Path Experimentation
- Two-Way Conversations for SMS and WhatsApp

### Add-ons

- **Salesforce Personalization** ($8000/mo)
- **Marketing Intelligence** ($10000/mo)
- **Loyalty Management** ($20000/mo)
- **Account Engagement+** ($1250/mo)
- **Engagement+** ($2000/mo)
- **Intelligence+** ($11000/mo)

## About

Salesforce offers integrated CRM solutions that combine contact and opportunity management, email marketing, workflow automation, and compliance tools. The platform includes specialized editions for different business needs, from basic startup packages to advanced marketing intelligence and personalization capabilities.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (3)

_Independently observed._

- MuleSoft
- Slack
- Informatica

## Capabilities

_The capabilities that matter for CRM Software. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Core** | |
| Contact & account management | ✓ |
| Deal / pipeline management | ✓ |
| Lead scoring | ✓ |
| **Communication** | |
| Email sync & tracking | ✓ |
| **Automation** | |
| Marketing automation | ✓ |
| Workflow automation | ✓ |
| **Insight** | |
| Reporting & dashboards | ✓ |
| Sales forecasting | - |
| **Access** | |
| Native mobile app | - |
| **Extensibility** | |
| Public API | - |
| Custom fields & objects | - |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 3 | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-16 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://status.salesforce.com) | 2026-08-01 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.disclosure_policy | yes | [link](https://www.salesforce.com/products/sales-cloud/) | 2026-08-01 | 60% (medium) |
| security.gdpr | yes | [link](https://www.salesforce.com/platform/security-center/) | 2026-08-16 | 75% (high) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-16 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | no | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-16 | 60% (medium) |
| pricing.model | commercial | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-16 | 60% (medium) |
| pricing.price_level | mid | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-16 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-16 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/salesforce-sales-cloud). Independent, evidence-based software intelligence. Cite the canonical URI.*