Reputation
AI-powered platform that transforms customer reviews and feedback into actionable insights for multi-location businesses.
- Also known as
- reputation
Available worldwide · Popular in: US, EU
What is Reputation?
Reputation management software that aggregates reviews, listings, and customer surveys across locations, then uses AI to identify trends and route insights to operational teams for faster response and improvement.
Reputation pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $80/location/month; most popular plan at $115/location/month
Rep Core
Foundation for managing online reputation and local growth
- Reviews Management (collection, requesting, AI responding)
- Business Listings & SEO
Rep Core + Pulse
Adds proactive listening and advanced analytics to understand customer sentiment
- Reputation Insights (Rep Score & Journey Insights)
- AI Reputation Manager
- Pulse Analytics
- Basic Customer Surveys (1 template with star rating & text)
Rep Core + Surveys
Full suite for capturing private feedback at scale
- All Core and Pulse features
- Deep Experience Insights
Enterprise
Contact salesCustom plans for large organizations
- Dedicated Infrastructure
- Customer Success Manager
- Custom configuration
Add-ons
- Competitive Insights
- Actions & Ticketing
- Social Suite
- Industry-specific feedback integration
- Enterprise Connectivity / Premium Integrations
- Managed Services
- Expert & Professional Services
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (6)
Independently observed- Yelp
- TripAdvisor
- Vitals
- Apartment Ratings
- CRM systems
- EHR systems
Reputation alternatives
Other reputation management we track, ranked by the same independent score.
- BirdeyeAn AI-powered marketing automation platform that handles multi-location business tasks like reputation management and customer engagement.low · 25%
- SynupAgency platform for coordinating client business information across online directories and reputation sourceslow · 18%
- UberallUnified platform for managing business locations and customer interactions across multiple online directories and social channelslow · 41%
- Grade.usA customizable review management solution that agencies can rebrand and offer to their business clientslow · 26%
- ChatmeterAI-powered reputation and review management platform for multi-location businesseslow · 13%
- BroadlyAI platform that helps local service businesses attract customers through automated reviews and customer engagementlow · 25%
Compare Reputation
Side by side against other reputation management, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Reputation, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 75 | 0.08 | 6.3 | ✓ |
| Security posture | 85 | 0.07 | 6.2 | ✓ |
| Price level | 25 | 0.05 | 1.3 | ✓ |
| Integrations | 24 | 0.04 | 1.0 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.