Birdeye
AI-powered operations platform for multi-location businesses
- Also known as
- birdeye
Available worldwide · Popular in: US, EU, GB, CH
What is Birdeye?
An AI-powered platform that automates operations across multiple business locations, including customer reviews, local listings, social media, and appointment management. Integrates with thousands of business tools and meets enterprise security standards.
Birdeye pricing
We don't have Birdeye's full plan breakdown yet (its pricing page resisted automated reading). Here's what we could confirm. Always check live pricing for exact numbers.
Custom pricing based on number of locations deployed
What Birdeye does
The capabilities that matter for reputation management, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Local directory listing address sync API
- -
- Centralized review response inbox
- ✓
- Automated SMS review solicitation
- -
- AI suggested review replies
- ✓
- Review gating feedback routing
- -
- Competitor local ranking analysis
- -
- Google business profile API sync
- -
- Yelp apple maps facebook local sync
- -
- Industry specific CRM point of sale sync
- ✓
- SOC2 type ii
- ✓
- ISO 27001
- ✓
- Pricing model
- Per geographic location
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (53)
Independently observed- Zoho CRM
- HighLevel
- IXACT Contact
- Surefire CRM
- DentrixAscend
- Dolphin Management
- OpenDental Cloud
- PointClickCare
- McKesson
- Cliniko
- Clio Manage
- CloudLex
- MRI Property Management X
- Rent Manager
- OpenTable
- RepairShopr
- Tekmetric
- Reynolds & Reynolds
- DealerSocket
- GorillaDesk
- CleanCloud
- Razorsync
- SalonCloudPlus
- Self Storage Manager
- Storelocal
- DVMManager
- HippoManager
- PetWellClinic
- Escapia
- Patron Points
- ClientTrax
- Complete Clinic
- QuickBooks Online
- Xero
- Square
- MYOB
- Netsuite
- Charge Automation
- Acuity Scheduling
- AppointmentPlus
- Freshdesk
- ADP
- Zapier
- Jane Analytics
- Clio
- Salesforce
- Epic
- Yardi
- Toast
- Storable
- AviMark
Security & compliance
Independently observed- SOC 2 Type II · Type IIactive
- ISO 27001active
- HIPAAactive
- GDPRactive
Birdeye FAQ
Common questions about Birdeye, answered from independent, dated evidence.
What is Birdeye?
A centralized customer experience and reputation management platform for multi-location businesses. It handles online reviews, local listing optimization, social media management, marketing, feedback analytics, and customer engagement across locations, with integrations to over 3,000 business systems. It is indexed under Reputation Management.
Source: https://birdeye.com/pricing/
How much does Birdeye cost?
Birdeye does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.
Source: https://birdeye.com/pricing/
What platforms does Birdeye support?
Birdeye supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.
Source: https://birdeye.com/pricing/
Can Birdeye be self-hosted?
We have only confirmed a cloud / SaaS deployment for Birdeye, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://birdeye.com/pricing/
What does Birdeye integrate with?
We have confirmed 52 integrations for Birdeye, including Salesforce, Epic, Yardi, Toast, Storable, AviMark, Facebook and Google, plus 44 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://birdeye.com/pricing/
What security certifications does Birdeye have?
We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Birdeye. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Birdeye not holding them. Always confirm compliance directly before you rely on it.
Source: https://birdeye.com/security/
Birdeye alternatives
Other reputation management we track, ranked by the same independent score.
- SynupAI-powered platform for unified management of local business listings and online reputationlow · 33%
- ReputationCustomer feedback and reputation management platform that consolidates reviews and survey data.medium · 54%
- UberallCentralized local business presence management for multi-location enterprisesmedium · 53%
- Grade.usA customizable review management solution that agencies can rebrand and offer to their business clientslow · 47%
- ChatmeterAI-powered reputation and review management platform for multi-location businesseslow · 24%
- GatherUpManage business listings across multiple directories and defend against fake reviews from a single platform.medium · 51%
Compare Birdeye
Side by side against other reputation management, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Birdeye, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Reliability | 95 | 0.07 | 6.9 | ✓ |
| Security posture | 80 | 0.07 | 5.8 | ✓ |
| Integrations | 100 | 0.04 | 4.1 | ✓ |
| Capabilities | 75 | 0.05 | 3.6 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Pricing transparency | 0 | 0.08 | 0.0 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 62% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Iso 27001: Yes · Soc2 type ii: Yes · Pricing model: per_geographic_location · Ai suggested review replies: Yes · Centralized review response inbox: Yes · Industry specific crm point of sale sync: Yes | mediumsource · 2026-09-28 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 3,000 | mediumsource · 2026-09-28 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-09-28 · 75% |
Pricing
Reliability
Security
| Attribute | Value | Evidence |
|---|---|---|
| Gdpr | Yes | highsource · 2026-09-28 · 75% |
| Hipaa | Yes | highsource · 2026-09-28 · 75% |
| Iso27001 | Yes | highsource · 2026-09-28 · 75% |
| Soc2 | Yes | highsource · 2026-09-28 · 75% |
| Certifications | SOC 2 Type II, ISO 27001, HIPAA, GDPR | mediumsource · 2026-09-28 · 60% |
| Trust center | https://birdeye.com/security/ | mediumsource · 2026-09-28 · 60% |
Is Birdeye the right choice for you?
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