vioscale
Comparison

Reputation vs Yext

On the evidence we track, Reputation leads this comparison with a composite score of 59/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Reputation full profile →Yext full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
★Reputation59
Yext34
Score
Vioscale score
Reputation59 / 100low · 42%
Yext34 / 100low · 24%
Pricing
Free tier
Reputation✗
Yext–
Model
Reputationcommercial
Yextquote
Price level
Reputationhigh
Yextunknown
Starting price
Reputation$80
Yext–
Transparent
Reputation✓
Yext✗
Integrations
Count
Reputation6
Yext11
Security
Disclosure policy
Reputation✓
Yext–
Gdpr
Reputation✓
Yext✓
Hipaa
Reputation✓
Yext–
Iso27001
Reputation✓
Yext–
Soc2
Reputation✓
Yext–
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for reputation management. “-” means undocumented, not absent.

Capabilities
Local directory listing address sync API
Reputation-
Yext✓
Centralized review response inbox
Reputation-
Yext✓
Automated SMS review solicitation
Reputation-
Yext-
AI suggested review replies
Reputation-
Yext✓
Review gating feedback routing
Reputation-
Yext-
Competitor local ranking analysis
Reputation-
Yext-
Google business profile API sync
Reputation-
Yext✓
Yelp apple maps facebook local sync
Reputation-
Yext✓
Industry specific CRM point of sale sync
Reputation-
Yext✓
SOC2 type ii
Reputation-
Yext-
ISO 27001
Reputation-
Yext-
Pricing model
Reputation-
YextQuote

What each one is

The product in its own terms, so the numbers below have context.

Reputation

Leader

Reputation management software that aggregates reviews, listings, and customer surveys across locations, then uses AI to identify trends and route insights to operational teams for faster response and improvement.

Independently observed

Yext

An enterprise platform that leverages AI agents to generate on-brand marketing content, manage business information across locations, and distribute that content to directories, maps, social media, and review platforms from a centralized verified data source.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Reputation

Leader
from $80/location/moSubscription

From $80/location/month; most popular plan at $115/location/month

  • Rep Core$80/location/month
    • Reviews Management (collection, requesting, AI responding)
    • Business Listings & SEO
  • Rep Core + Pulse$115/location/month (most popular)
    • Reputation Insights (Rep Score & Journey Insights)
    • AI Reputation Manager
    • Pulse Analytics
    • Basic Customer Surveys (1 template with star rating & text)
  • Rep Core + Surveys$150/location/month
    • All Core and Pulse features
    • Deep Experience Insights
  • EnterpriseContact sales
    • Dedicated Infrastructure
    • Customer Success Manager
    • Custom configuration
as of verify ↗

Yext

Quote-based
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Reputation✓
Yext✓
Deployment
Cloud / SaaS
Reputation✓
Yext✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Yelp

Reputation

Leader
6 total - 5 not shared
  • TripAdvisor
  • Vitals
  • Apartment Ratings
  • CRM systems
  • EHR systems
Independently observed

Yext

11 total - 10 not shared
  • InYourArea
  • Mediawiki
  • Google Business Profile
  • Facebook
  • Twitter
  • Instagram
  • Google Maps
  • Apple Maps
  • Review platforms
  • LLMs
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.

Reputation vs Yext: an evidence-based comparison · Vioscale