Novu
The communication infrastructure for agents and products
- Also known as
- novu
What is Novu?
Open-source notifications infrastructure for managing notifications and agent conversations across multiple channels including Email, SMS, Push, Chat, Slack, Microsoft Teams, and Telegram.
Novu pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $30/month. Free tier with 10,000 workflow runs/month.
Free
FreeA complete starter toolkit for exploring Novu and sending your first notifications. No credit card required.
- workflows
- 20
- environments
- 2
- team_members
- 3
- workflow_runs
- 10,000/mo
- activity_feed_retention
- 24h
- 10,000 workflow runs/month
- All channels: Email, In-app, SMS, Chat, Push
- US + EU data residency
- Up to 20 workflows
- 2 environments (Dev + Prod)
- Activity feed retention: 24 hours
- Up to 3 team members
Pro
More scale and flexibility - ideal for teams moving beyond experimentation.
- workflow_runs
- 30,000/mo
- activity_feed_retention
- 7 days
- 30,000+ workflow runs/month
- Everything in Free, plus:
- 7-day activity feed retention
- Remove Novu branding
- Advanced email editor (blocks, layouts)
- Higher rate limits & faster processing
Team
Built for growing engineering teams sending meaningful volume into production.
- environments
- 10
- team_members
- Unlimited
- workflow_runs
- 250,000/mo
- throughput_rps
- 600
- activity_feed_retention
- 90 days
- 250,000+ workflow runs/month
- Everything in Pro, plus:
- Up to 10 environments (Staging, QA, Pre-prod, etc.)
- 90-day activity feed retention
- Unlimited team members
- More workflows
- Role-Based Access Control (RBAC)
- Expanded rate limits (600 RPS triggers)
Enterprise
Contact salesEnterprise-grade scale, compliance, support, and hosting options.
- workflow_runs
- 10M+
- custom_volumes
- True
- 10M+ workflow runs/month (custom volume tiers)
- Everything in Team, plus:
- Unlimited environments
- Custom retention policies (feed, audit, logs)
- Custom delay & digest windows
- HIPAA BAA
- Dedicated SSO (SAML / OIDC)
- Directory Sync (SCIM)
- Private Slack/Teams support channel
- Advanced data residency (Singapore, UK, Australia, Japan, South Korea, custom regions)
- Self-hosted deployment options
What Novu does
The capabilities that matter for communication apis, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- SMS
- ✓
- Voice
- -
- -
- RCS
- -
- Transactional email
- ✓
- Video / real-time
- -
- In-app chat
- ✓
- Verify / OTP / 2FA
- -
- Two-way messaging
- -
- Geographic coverage
- Global
- Email deliverability tools
- ✓
- Published per-unit pricing
- ✓
Platform & deployment
Independently observed- Web
- Cloud / SaaS
- On-premise
- Self-hosted
Integrations (7)
Independently observed- Slack
- Microsoft Teams
- Telegram
- SMS
- Push
- Chat
Novu alternatives
Other communication apis we track, ranked by the same independent score.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Novu, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Reliability | 95 | 30.00 | 2850.0 | ✓ |
| Security Posture | 80 | 22.00 | 1760.0 | ✓ |
| Pricing Transparency | 100 | 12.00 | 1200.0 | ✓ |
| Capabilities | 75 | 12.00 | 896.7 | ✓ |
| Price Level | 80 | 8.00 | 640.0 | ✓ |
| Integrations | 26 | 16.00 | 415.5 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.