Plivo
AI voice agents and omnichannel communications platform with usage-based pricing
- Also known as
- plivo
Available worldwide · Popular in: US
What is Plivo?
A cloud telephony and contact center platform that enables businesses to deploy AI agents and handle customer interactions across voice calls, SMS, WhatsApp, email, and chat through programmable APIs and a unified agent interface.
Plivo pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $228/year for contact center or $0.0028/minute for voice AI agents. Free tier with $10 credits.
Plivo CX Starter
Plivo CX Standard
2000 monthly agent minutes, 100 bot sessions per agent, 2000 chat sessions per agent
- bot_sessions
- 100/agent
- agent_minutes
- 2000/month
- chat_sessions
- 2000/agent
Plivo CX Professional
3000 monthly agent minutes, 500 bot sessions per agent, 3000 chat sessions per agent
- bot_sessions
- 500/agent
- agent_minutes
- 3000/month
- chat_sessions
- 3000/agent
Voice AI Agents
FreeUsage-based pricing for voice AI agents
What Plivo does
The capabilities that matter for communication apis, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- SMS
- ✓
- Voice
- ✓
- ✓
- RCS
- ✓
- Transactional email
- ✓
- Video / real-time
- -
- In-app chat
- ✓
- Verify / OTP / 2FA
- ✓
- Two-way messaging
- ✓
- Geographic coverage
- Global
- Email deliverability tools
- -
- Published per-unit pricing
- ✓
Platform & deployment
Independently observed- CLI
- Web
- Cloud / SaaS
Integrations (19)
Independently observed- Zapier•
- Tray•
- Slack
- Gmail
- EngageBay
- Salesforce•
- HubSpot•
- Zendesk•
- LiveKit
- Pipecat
- OpenAI
- Google Gemini
- Deepgram
- Cartesia
- ElevenLabs
- Vapi
- OpenAI Realtime
- Google Sheets
- Auth0
Plivo FAQ
Common questions about Plivo, answered from independent, dated evidence.
What is Plivo?
A cloud telephony and contact center platform that enables businesses to deploy AI agents and handle customer interactions across voice calls, SMS, WhatsApp, email, and chat through programmable APIs and a unified agent interface. It is indexed under Communication APIs.
Source: https://www.plivo.com/blog/best-customer-analytics-tools-reviews-pricing/
Is Plivo free?
Plivo offers a free tier, so you can start without paying. Paid plans start at $228 per year. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
Source: https://www.plivo.com/blog/best-customer-analytics-tools-reviews-pricing/
What platforms does Plivo support?
Plivo supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.
Source: https://www.plivo.com/blog/best-customer-analytics-tools-reviews-pricing/
Can Plivo be self-hosted?
We have only confirmed a cloud / SaaS deployment for Plivo, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.plivo.com/blog/best-customer-analytics-tools-reviews-pricing/
What does Plivo integrate with?
We have confirmed 18 integrations for Plivo, including LiveKit, Pipecat, OpenAI, Google Gemini, Deepgram, Cartesia, ElevenLabs and Vapi, plus 10 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://www.plivo.com/blog/best-customer-analytics-tools-reviews-pricing/
What security certifications does Plivo have?
We have independently confirmed SOC 2, HIPAA and GDPR for Plivo. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Plivo not holding them. Always confirm compliance directly before you rely on it.
Source: https://www.plivo.com/blog/phone-number-compliance-in-console/
Where is Plivo available?
Plivo is available worldwide. Its primary market is the United States.
Source: https://www.plivo.com/blog/best-customer-analytics-tools-reviews-pricing/
Plivo alternatives
Other communication apis we track, ranked by the same independent score.
- NovuOpen-source platform for sending notifications and enabling agent conversations across email, SMS, chat, push, and in-app messagingmedium · 73%
- DailyLow-latency infrastructure for building real-time voice, video, and AI conversationsmedium · 71%
- StreamUnified platform for building real-time communication and community featuresmedium · 74%
- SinchAPIs for SMS, voice, email, video, and verificationmedium · 72%
- InfobipConnect with customers across multiple messaging and communication platformslow · 48%
- AgoraReal-time communication infrastructure for voice, video, and messagingmedium · 72%
Compare Plivo
Side by side against other communication apis, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Plivo, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Reliability | 100 | 0.16 | 15.6 | ✓ |
| Security posture | 70 | 0.12 | 8.1 | ✓ |
| Pricing transparency | 100 | 0.06 | 6.3 | ✓ |
| Capabilities | 96 | 0.05 | 4.9 | ✓ |
| Integrations | 32 | 0.05 | 1.6 | ✓ |
| Price level | 25 | 0.04 | 1.1 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 7 items | mediumsource · 2026-09-10 · 64% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Rcs: Yes · Sms: Yes · Chat: Yes · Email: Yes · Voice: Yes · Two way: Yes | mediumsource · 2026-09-04 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 12 | mediumsource · 2026-09-04 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-09-04 · 75% |
Pricing
Reliability
Security
Is Plivo the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank Plivo against the rest of the communication apis we index, using the same dated evidence weighted your way.
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