vioscale
Comparison

Daily vs Novu

On the evidence we track, Novu leads this comparison with a composite score of 78/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Daily full profile →Novu full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Attribute comparison across 2 tools
Attribute77Daily78NovuLeader
Vioscale score77 / 100medium · 62%78 / 100medium · 64%
Options{"cloud":true}{"cloud":true,"on_prem":true,"self_hosted":true}
LongGlobal WebRTC platform enabling ultra-low latency real-time communications with video calls, recording, transcription, AI agent integration, and PSTN/SIP dial-in/out capabilities.Open-source notifications infrastructure for managing notifications and agent conversations across multiple channels including Email, SMS, Push, Chat, Slack, Microsoft Teams, and Telegram.
Capabilities{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}{"sms":true,"chat":true,"email":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}
Count17
List[{"name":"OpenAI"}][{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Telegram"},{"name":"Email"},{"name":"SMS"},{"name":"Push"},{"name":"Chat"}]
Support{"ios":true,"web":true,"android":true}{"web":true}
Pricing{"type":"usage","plans":[{"free":false,"name":"Pay-as-you-go","summary":"$0.00036-$0.004/participant-minute for calls, $0.005-$0.03/minute for recording/streaming. 10,000 free minutes monthly.","features":["HD video included at no extra charge","Volume discounts available","Realtime and post-call transcription","PSTN/SIP dial-in and dial-out","Cloud recording with multiple modes","Live streaming (RTMP, HLS)","Data messaging API","AI-ready APIs for OpenAI and other platforms"],"components":[{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.004,"currency":"USD"},{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.00099,"currency":"USD"},{"per":{"qty":1,"unit":"recorded-minute"},"kind":"metered","amount":0.01349,"currency":"USD"},{"per":{"qty":1,"unit":"recorded-minute"},"kind":"metered","amount":0.005,"currency":"USD"},{"per":{"qty":1,"unit":"encoded-minute"},"kind":"metered","amount":0.015,"currency":"USD"},{"per":{"qty":1,"unit":"encoded-minute"},"kind":"metered","amount":0.03,"currency":"USD"},{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.0059,"currency":"USD"},{"per":{"qty":1,"unit":"recorded-minute"},"kind":"metered","amount":0.0043,"currency":"USD"},{"kind":"fixed","amount":2,"period":"month","currency":"USD"}],"description":"Metered usage-based pricing for video, audio, recording, streaming, telephony, and transcription","contactSales":false,"includedLimits":{"free_minutes":"10,000/month"}}],"addOns":[{"name":"Advanced Firewall Control","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}]},{"name":"Healthcare (HIPAA + BAA)","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}]}],"summary":"Usage-based pricing from $0.00036/participant-minute. 10,000 free minutes monthly. Volume discounts at scale.","currency":"USD","freeTier":true,"sourceUrl":"https://www.daily.co","retrievedAt":"2026-08-03T14:25:27.814Z","startingPrice":{"amount":0.00099,"period":"month","currency":"USD"},"billingPeriods":["month"]}{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"$0/month","features":["10,000 workflow runs/month","All channels: Email, In-app, SMS, Chat, Push","US + EU data residency","Up to 20 workflows","2 environments (Dev + Prod)","Activity feed retention: 24 hours","Up to 3 team members"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"A complete starter toolkit for exploring Novu and sending your first notifications. No credit card required.","contactSales":false,"includedLimits":{"workflows":"20","environments":"2","team_members":"3","workflow_runs":"10,000/mo","activity_feed_retention":"24h"}},{"free":false,"name":"Pro","summary":"Starting from $30/month","features":["30,000+ workflow runs/month","Everything in Free, plus:","7-day activity feed retention","Remove Novu branding","Advanced email editor (blocks, layouts)","Higher rate limits & faster processing"],"components":[{"kind":"fixed","amount":30,"period":"month","currency":"USD"},{"per":{"qty":1000,"unit":"workflow_runs"},"kind":"metered","amount":1.2,"currency":"USD"}],"description":"More scale and flexibility - ideal for teams moving beyond experimentation.","contactSales":false,"includedLimits":{"workflow_runs":"30,000/mo","activity_feed_retention":"7 days"}},{"free":false,"name":"Team","summary":"Starting from $250/month","features":["250,000+ workflow runs/month","Everything in Pro, plus:","Up to 10 environments (Staging, QA, Pre-prod, etc.)","90-day activity feed retention","Unlimited team members","More workflows","Role-Based Access Control (RBAC)","Expanded rate limits (600 RPS triggers)"],"components":[{"kind":"fixed","amount":250,"period":"month","currency":"USD"},{"per":{"qty":1000,"unit":"workflow_runs"},"kind":"metered","amount":1.2,"currency":"USD"}],"description":"Built for growing engineering teams sending meaningful volume into production.","contactSales":false,"includedLimits":{"environments":"10","team_members":"Unlimited","workflow_runs":"250,000/mo","throughput_rps":"600","activity_feed_retention":"90 days"}},{"free":false,"name":"Enterprise","summary":"Custom pricing, contact sales","features":["10M+ workflow runs/month (custom volume tiers)","Everything in Team, plus:","Unlimited environments","Custom retention policies (feed, audit, logs)","Custom delay & digest windows","HIPAA BAA","Dedicated SSO (SAML / OIDC)","Directory Sync (SCIM)","Private Slack/Teams support channel","Advanced data residency (Singapore, UK, Australia, Japan, South Korea, custom regions)","Self-hosted deployment options"],"description":"Enterprise-grade scale, compliance, support, and hosting options.","contactSales":true,"includedLimits":{"workflow_runs":"10M+","custom_volumes":"True"}}],"summary":"From $30/month. Free tier with 10,000 workflow runs/month.","currency":"USD","freeTier":true,"sourceUrl":"https://novu.co","retrievedAt":"2026-08-03T14:27:48.362Z","startingPrice":{"amount":1.2,"period":"month","currency":"USD"},"billingPeriods":["month"]}
Free tierYesYes
Modelcommercialfreemium
Price levellowlow
Starting gbp0.0011.2
TransparentYesYes
Sla pct99.9999.9
Status pageYesYes
Disclosure policyYes-
GdprYesYes
HipaaYesYes
Iso27001YesYes
Soc2YesYes

Capabilities

Feature-by-feature on the axes that matter for communication apis. “-” means undocumented, not absent.

Capability comparison for Communication APIs
CapabilityDailyNovu
Channels
SMS-✓
Voice✓-
WhatsApp--
RCS--
Transactional email-✓
Video / real-time✓-
In-app chat✓✓
Verify / OTP / 2FA--
Messaging
Two-way messaging✓-
Reach
Geographic coverageGlobalGlobal
Delivery
Email deliverability tools-✓
Commercial
Published per-unit pricing✓✓

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.

Daily vs Novu: an evidence-based comparison · Vioscale