Infobip
Connect with customers across multiple messaging and communication platforms
- Also known as
- infobip
Available worldwide · Popular in: US, CA, GB
What is Infobip?
Infobip is an omnichannel cloud communications platform enabling businesses to send messages via SMS, email, voice, WhatsApp, Viber, and other digital channels. It offers global message delivery with high reliability, advanced routing, and tools for building automated customer conversations.
Infobip pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Usage-based pricing with per-message SMS/WhatsApp, flat-rate email, and per-minute voice. Viber has €115-€175 monthly minimum. Prices vary by destination country.
SMS
Pay-per-message SMS delivery with flexible pricing by destination
- Flexible pricing by destination country
- 98% open rate
- Global delivery
- Fraud protection
Flat-rate email messaging worldwide
- 99.4% deliverability rate
- 120k emails per minute processing
- 2 second average delivery
Per-message WhatsApp platform messaging with category-based pricing
- Utility messages
- Authentication/OTP
- Marketing messages
- Free-form customer responses
Viber
Per-message Viber messaging with monthly sender/service ID commitment
- Promotional, transactional, OTP, and conversational messages
- Minimum commitment €115 (standard) or €175 (select countries)
Voice
Inbound and outbound voice call routing
- Inbound call handling
- IVR automation
- 95% global coverage
- 70+ direct operator connections
What Infobip does
The capabilities that matter for communication apis, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- SMS
- ✓
- Voice
- ✓
- ✓
- RCS
- ✓
- Transactional email
- ✓
- Video / real-time
- ✓
- In-app chat
- ✓
- Verify / OTP / 2FA
- ✓
- Two-way messaging
- ✓
- Geographic coverage
- Global
- Email deliverability tools
- ✓
- Published per-unit pricing
- ✓
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (14)
Independently observed- KakaoTalk•
- SMS
- Voice
- MMS
- RCS
- Messenger
- Viber
- Google Business Messages
- Apple Messages for Business
- LINE
- Zalo
Infobip FAQ
Common questions about Infobip, answered from independent, dated evidence.
What is Infobip?
Infobip is an omnichannel cloud communications platform enabling businesses to send messages via SMS, email, voice, WhatsApp, Viber, and other digital channels. It offers global message delivery with high reliability, advanced routing, and tools for building automated customer conversations. It is indexed under Communication APIs.
Source: https://www.infobip.com
Is Infobip free?
Infobip offers a free tier, so you can start without paying. Paid plans start at €115 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
Source: https://www.infobip.com/pricing
What platforms does Infobip support?
We have confirmed browser-based access to Infobip. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://www.infobip.com/pricing
Can Infobip be self-hosted?
We have only confirmed a cloud / SaaS deployment for Infobip, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.infobip.com/pricing
What does Infobip integrate with?
We have confirmed 14 integrations for Infobip, including SMS, Email, Voice, MMS, WhatsApp, RCS, Messenger and Viber, plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://www.infobip.com
What security certifications does Infobip have?
We have independently confirmed GDPR for Infobip. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Infobip not holding them. Always confirm compliance directly before you rely on it.
Where is Infobip available?
Infobip is available worldwide. Its primary markets are the United States, Canada and the United Kingdom. The vendor is headquartered in the United Kingdom.
Source: https://www.infobip.com/pricing
Infobip alternatives
Other communication apis we track, ranked by the same independent score.
- NovuOpen-source platform for sending notifications and enabling agent conversations across email, SMS, chat, push, and in-app messagingmedium · 73%
- DailyLow-latency infrastructure for building real-time voice, video, and AI conversationsmedium · 71%
- StreamUnified platform for building real-time communication and community featuresmedium · 74%
- PlivoAI voice agents and omnichannel communications platform with usage-based pricinghigh · 75%
- SinchAPIs for SMS, voice, email, video, and verificationmedium · 72%
- AgoraReal-time communication infrastructure for voice, video, and messagingmedium · 72%
Compare Infobip
Side by side against other communication apis, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Infobip, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Reliability | 95 | 0.16 | 14.9 | ✓ |
| Pricing transparency | 100 | 0.06 | 6.3 | ✓ |
| Capabilities | 100 | 0.05 | 5.1 | ✓ |
| Integrations | 43 | 0.05 | 2.1 | ✓ |
| Price level | 25 | 0.04 | 1.1 | ✓ |
| Security posture | 10 | 0.12 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 7 items | mediumsource · 2026-09-10 · 64% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Rcs: Yes · Sms: Yes · Chat: Yes · Email: Yes · Video: Yes · Voice: Yes | mediumsource · 2026-09-04 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 30 | mediumsource · 2026-08-14 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | HqCountry: GB · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-14 · 75% |
Pricing
Reliability
Security
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