# FireHydrant

> An incident management platform that helps teams respond to and resolve critical issues faster with automation and AI assistance

- **Canonical URI:** https://www.vioscale.ai/software/firehydrant
- **Category:** Incident Management
- **Homepage:** https://firehydrant.com
- **Also known as:** firehydrant
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T12:21:49.294Z

## Vioscale score

**69.2 / 100**, confidence 55% (medium). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 0.052 | 2.6 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 86.7 | 0.04877777777777778 | 4.2 | ✓ |
| integrations | 43.7 | 0.04066666666666666 | 1.8 | ✓ |
| security_posture | 50 | 0.073 | 3.7 | ✓ |
| pricing_transparency | 100 | 0.084 | 8.4 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://firehydrant.com/pricing/). Independently observed._

from $25/responder/mo · Subscription · Free tier · 14-day trial

> From $25/responder/month, billed annually. Free tier with up to 10 responders.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | - |
| Pro | $25/responder/month, billed annually | - | annual |
| Enterprise | Contact sales | - | - |

### Free

Perfect for teams who want to poke around FireHydrant

**Included limits:** runbooks: 2, responders: 10, integrations: 3, status_pages: 1 public

- Up to 10 responders
- 2 runbooks
- Slack & Teams chatbot
- 1 public status page
- 3 integrations

### Pro

For growing teams that need advanced features and automation

**Included limits:** runbooks: 5, integrations: 5, status_pages: unlimited public, custom_fields: 10

- 5 runbooks
- 1 retrospective template
- Unlimited public status pages
- Service catalog
- 10 custom fields
- 5 integrations
- On-call scheduling
- Unlimited escalation policies
- Notifications via push, Slack, Microsoft Teams, email
- SMS and voice notifications available for purchase
- Unlimited webhooks and alert rules
- SSO
- Standard support

### Enterprise (Contact sales)

For large organizations that need enterprise-grade features and support

- Everything in Pro
- Viewer licenses
- Unlimited runbooks
- Private incidents
- FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
- Unlimited retrospective templates
- Private status pages
- Incident analytics
- Unlimited custom fields
- Unlimited integrations
- Alert grouping
- Notification Policy
- Slack Enterprise Grid
- Data exports
- Audit logs
- SCIM
- Multiple organizations
- SLAs
- Premium customer support
- Dedicated customer success manager and solutions engineer

### Add-ons

- **SMS and voice notifications**

## About

A comprehensive incident management system combining on-call scheduling, automated workflows, real-time collaboration in Slack or Microsoft Teams, AI-powered meeting transcription and retrospectives, and incident analytics to accelerate response times and improve reliability.

_Independently observed._

## Platform & deployment

- **Platforms:** CLI, Web
- **Deployment:** Cloud / SaaS

## Integrations (31)

_Independently observed._

- Slack
- Microsoft Teams
- Jira Cloud
- Jira Server
- AWS CloudTrail
- AWS CloudWatch
- Alertmanager
- BugSnag
- Checkly
- CircleCI
- Cisco Webex Meetings
- Cortex
- Datadog
- FHCLI
- GitHub
- Google Cloud Stackdriver
- Google Meet
- Grafana
- Honeycomb
- Kubernetes
- Linear
- New Relic
- Opsgenie
- PagerDuty
- ServiceNow
- Shortcut
- Site24x7
- Updown
- Webhook
- Zendesk Support
- Zoom

## Capabilities

_The capabilities that matter for Incident Management. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | Saas |
| Slack integration | ✓ |
| Microsoft teams integration | ✓ |
| Auto channel creation | - |
| Zoom meet bridge automation | ✓ |
| Automated runbooks | ✓ |
| Post mortem generation | ✓ |
| Jira linear two way sync | ✗ |
| Pagerduty opsgenie sync | ✗ |
| Mttr analytics dashboard | ✓ |
| SOC2 type ii | ✓ |
| ISO 27001 | ✗ |
| Pricing model | Per responder seat |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.soc2 | yes | [link](https://firehydrant.com/security/) | 2026-08-25 | 75% (high) |
| security.disclosure_policy | yes | [link](https://firehydrant.com/pricing/) | 2026-08-25 | 60% (medium) |
| security.gdpr | yes | [link](https://firehydrant.com/security/) | 2026-08-25 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://firehydrant.com/pricing/) | 2026-08-25 | 60% (medium) |
| pricing.model | freemium | [link](https://firehydrant.com/pricing/) | 2026-08-25 | 60% (medium) |
| pricing.price_level | mid | [link](https://firehydrant.com/pricing/) | 2026-08-25 | 60% (medium) |
| pricing.starting_price | `{"amount":25,"currency":"USD"}` | [link](https://firehydrant.com/pricing/) | 2026-08-25 | 60% (medium) |
| pricing.transparent | yes | [link](https://firehydrant.com/pricing/) | 2026-08-25 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 32 | [link](https://firehydrant.com/pricing/) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://firehydrant.com/pricing/) | 2026-08-25 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/firehydrant). Independent, evidence-based software intelligence. Cite the canonical URI.*