Available worldwide
What is Braze?
A customer engagement platform that unifies data, channels, and orchestration to deliver personalized, multi-channel customer experiences at scale.
What Braze does
The capabilities that matter for marketing automation software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Transparent published pricing
- -
- Free tier
- -
- Pricing unit
- -
- Visual journey / workflow builder
- ✓
- Lead scoring
- -
- Multichannel beyond email
- ✓
- Web / on-site personalisation
- ✓
- Ads audience sync
- ✓
- Native CRM sync
- -
- Built-in CDP / event data
- ✓
- A/B / multivariate testing
- -
- Lifecycle focus
- Both
- Self-hostable
- -
- AI (send-time / content / predictive)
- ✓
Platform & deployment
Independently observed- iOS
- Web
- Android
Braze alternatives
Other marketing automation software we track, ranked by the same independent score.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Braze, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Capabilities | 81 | 0.09 | 7.6 | ✓ |
| Reliability | 50 | 0.08 | 4.1 | ✓ |
| Price Level | 0 | 0.06 | 0.0 | - |
| Integrations | 0 | 0.17 | 0.0 | - |
| Security Posture | 10 | 0.08 | 0.0 | - |
| Pricing Transparency | 0 | 0.09 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | {"ai_features":true,"built_in_cdp":true,"multichannel":true,"lifecycle_focus":"both","ads_audience_sync":true,"onsite_personalisation":true,"visual_journey_builder":true} | mediumsource · 2026-08-05 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | {"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":["US","BR","CA","FR","DE","IE","RO","ES","GB","AU","ID","JP","SG","KR","AE"],"notAvailableCountries":[]} | highsource · 2026-08-05 · 75% |
Pricing
| Attribute | Value | Evidence |
|---|---|---|
| Model | commercial | mediumsource · 2026-08-05 · 70% |
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-05 · 60% |