vioscaleAI
CRM SoftwareUnclaimed

SuiteCRM

Open-source, self-hosted CRM software for managing customer relationships and business processes

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Vendor
SuiteCRM Ltd
Also known as
suitecrm

What is SuiteCRM?

An open-source, enterprise-grade CRM platform designed for self-hosting and cloud deployment. Built on standard technologies (Apache, PHP, MySQL), it provides organizations with full control over their customer relationship data and the ability to customize the solution to their needs.

Independently observed

SuiteCRM pricing

Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.

Pricing as of verify at live pricing ↗Independently observed
Open sourceFree tier

Open source free deployment. Commercial support packages available.

SuiteCRM

Free
Free

Open source self-hosted deployment

SuiteASSURED

Contact sales
Contact sales

Fully supported build with warranty, care hours, and guarantees

SuiteCRM Hosted

-

Cloud-hosted option with free trial available

What SuiteCRM does

The capabilities that matter for crm software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.

Core
Contact & account management
✓
Deal / pipeline management
✓
Lead scoring
-
Communication
Email sync & tracking
✓
Automation
Marketing automation
-
Workflow automation
✓
Insight
Reporting & dashboards
-
Sales forecasting
-
Access
Native mobile app
-
Extensibility
Public API
✓
Custom fields & objects
✓
Independently observed

Platform & deployment

Independently observed
Platforms
  • Web
Deployment
  • Cloud / SaaS
  • Self-hosted

Integrations (1)

Independently observed
  • Outlook

SuiteCRM FAQ

Common questions about SuiteCRM, answered from independent, dated evidence.

What is SuiteCRM?

An open-source, enterprise-grade CRM platform designed for self-hosting and cloud deployment. Built on standard technologies (Apache, PHP, MySQL), it provides organizations with full control over their customer relationship data and the ability to customize the solution to their needs. It is indexed under CRM Software.

Source: https://suitecrm.com/pricing/

Is SuiteCRM free to use?

SuiteCRM is open source, so it can be self-hosted and used at no licence cost. It is released under the AGPL-3.0 licence. Paid editions are also offered: SuiteASSURED and SuiteCRM Hosted, priced on request. Pricing changes often, so verify at source before relying on it.

Source: https://suitecrm.com/pricing/

What platforms does SuiteCRM support?

We have confirmed browser-based access to SuiteCRM. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.

Source: https://suitecrm.com/pricing/

Can SuiteCRM be self-hosted?

Yes. SuiteCRM can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.

Source: https://suitecrm.com/pricing/

Is SuiteCRM open source?

Yes. SuiteCRM is published under the AGPL-3.0 licence, a copyleft licence, so check its terms before embedding it in a closed-source product. Licence terms can change between releases, so verify against the repository for the version you intend to use.

Source: https://github.com/salesagility/SuiteCRM

SuiteCRM alternatives

Other crm software we track, ranked by the same independent score.

All SuiteCRM alternatives, ranked →

Independent · unbought · dated

The vioscaleAI score: one lens on the evidence

Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for SuiteCRM, not the verdict.

Balanced composite 45 / 100
medium · 59%
Signal contributions to the composite score
SignalScoreWeightContributionEvidence
Capabilities810.086.4✓
Release cadence770.054.0✓
Stars710.031.8✓
Security score380.041.6✓
Development activity150.091.4✓
Integrations90.070.6✓
Dependent projects00.060.0-
Security posture00.070.0-
Package downloads00.140.0-
Developer Q&A activity00.060.0-

Computed . Re-weight it by intent, or see the full method.

All data & sourcesshow ↓

Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.

Activity

AttributeValueEvidence
Commits last 30d2mediumsource · 2026-09-07 · 65%

Adoption

AttributeValueEvidence
Github stars5,729highsource · 2026-09-07 · 90%

Content

AttributeValueEvidence
Faq5 itemsmediumsource · 2026-09-10 · 67%

Features

AttributeValueEvidence
CapabilitiesApi access, Custom fields, Email integration, Contact management, Pipeline management, Workflow automationmediumsource · 2026-09-07 · 60%

Integrations

AttributeValueEvidence
Count1mediumsource · 2026-09-07 · 60%

Language

AttributeValueEvidence
PrimaryPHPhighsource · 2026-09-07 · 90%

License

AttributeValueEvidence
SpdxAGPL-3.0highsource · 2026-09-07 · 95%

Pricing

AttributeValueEvidence
Modelopen_sourcemediumsource · 2026-09-07 · 60%
TransparentYesmediumsource · 2026-08-14 · 60%
Free tierYesmediumsource · 2026-08-14 · 60%
Price levelfreemediumsource · 2026-09-07 · 60%

Release

AttributeValueEvidence
Cadence days42mediumsource · 2026-09-07 · 70%
History20 itemsmediumsource · 2026-09-07 · 70%

Security

AttributeValueEvidence
Scorecard3.8highsource · 2026-09-07 · 90%
Trust centerhttps://suitecrm.com/security-policy/mediumsource · 2026-09-07 · 60%
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For the makers of SuiteCRM

Is this your product?

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SuiteCRM, verified on vioscaleAI
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