vioscale
CRM SoftwareUnclaimed

SuiteCRM

The world's number 1 Open Source CRM

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Also known as
suitecrm

What is SuiteCRM?

An open source Customer Relationship Management (CRM) solution providing a 360-degree view of customers and business. Offers flexible data modeling, reporting dashboards, and workflow automation capabilities.

Independently observed

SuiteCRM pricing

Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.

Pricing as of verify at live pricing ↗Independently observed
from £50/moOpen sourceFree tier

Open source CRM with free software. From £50/month for fully managed hosting. One-time implementation from £2,520 or custom. Support options from free community to paid Standard Support.

Self-Hosted

Free
Free

Deploy SuiteCRM on your own servers or cloud provider. Full control, managed by your team.

  • Full control over infrastructure
  • Full control over implementation
  • Self-managed updates and security

Fully Managed Hosting

From £50/month
monthly

SuiteCRM manages everything — hosting, security, updates, backups, and expert support. Monthly or annual subscription.

  • 24/7 infrastructure monitoring
  • Managed security and updates
  • Automated backups
  • Expert support required

Quick Start Implementation

From £2,520 one-time

Best-practice configuration with one-time implementation fee and one full day of hands-on training. Zero code changes.

  • Data structure and layouts configured
  • Reports and automations set up
  • One day hands-on training
  • Best-practice configuration

Enterprise Implementation

Contact sales
Contact sales

Bespoke solutions for complex needs and custom integrations with code changes. Includes dedicated project team.

  • Tailored features and custom development
  • Dedicated project manager, analyst, engineer, and QA
  • Long-term growth planning

Community Support

Free
Free

Free access to community forums, knowledge base, and self-service resources.

  • Community forums and peer support
  • Knowledge base and documentation
  • Self-service troubleshooting guides

Standard Support

10 support hours minimum; additional hours available

Prepaid support hours with direct access to SuiteCRM specialists. Multi-channel support via email, phone, and video.

support_hours
10 hours minimum
  • Help with configuration and best practice
  • Faster issue resolution
  • Multi-channel support (email, phone, video call)
  • 20% discount when purchased with fully managed hosting

What SuiteCRM does

The capabilities that matter for crm software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.

Core
Contact & account management
✓
Deal / pipeline management
✓
Lead scoring
✗
Communication
Email sync & tracking
✓
Automation
Marketing automation
✗
Workflow automation
✓
Insight
Reporting & dashboards
✓
Sales forecasting
✗
Access
Native mobile app
✗
Extensibility
Public API
✗
Custom fields & objects
✓
Independently observed

Platform & deployment

Independently observed
Platforms
  • Web
Deployment
  • Cloud / SaaS
  • On-premise
  • Self-hosted

Integrations (1)

Independently observed
  • Outlook

SuiteCRM alternatives

Other crm software we track, ranked by the same independent score.

Independent · unbought · dated

The Vioscale score: one lens on the evidence

Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for SuiteCRM, not the verdict.

Balanced composite 56 / 100
low · 31%
Signal contributions to the composite score
SignalScoreWeightContributionEvidence
Pricing Transparency10016.001600.0✓
Capabilities8116.001298.4✓
Price Level10010.001000.0✓
Github Activity4918.00881.9✓
Release Cadence5010.00500.0✓
Github Stars715.00353.6✓
Integrations930.00259.7✓
Reliability014.000.0-
Security Posture014.000.0-
Package Downloads026.000.0-
Stackoverflow Activity012.000.0-

Computed . Re-weight it by intent, or see the full method.

All data & sourcesshow ↓

Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.

Activity

AttributeValueEvidence
Commits last 30d35mediumsource · 2026-08-01 · 65%

Adoption

AttributeValueEvidence
Github stars5,610highsource · 2026-08-01 · 90%

Features

AttributeValueEvidence
Capabilities{"api_access":false,"mobile_app":false,"forecasting":false,"lead_scoring":false,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":false,"reporting_dashboards":true}mediumsource · 2026-08-01 · 60%

Integrations

AttributeValueEvidence
Count1mediumsource · 2026-08-01 · 60%

Language

AttributeValueEvidence
PrimaryPHPhighsource · 2026-08-01 · 90%

License

AttributeValueEvidence
SpdxAGPL-3.0highsource · 2026-08-01 · 95%

Pricing

AttributeValueEvidence
Free tierYesmediumsource · 2026-08-01 · 60%
Modelcommerciallowsource · 2026-08-01 · 40%
Price levelfreemediumsource · 2026-08-01 · 60%
Starting gbp50mediumsource · 2026-08-01 · 60%
TransparentYesmediumsource · 2026-08-01 · 60%

Release

AttributeValueEvidence
Cadence days90mediumsource · 2026-08-01 · 70%