Smith.ai
AI-assisted call answering and lead intake service with live agent backup
- Also known as
- smith-ai
Available worldwide · Popular in: US, CA
What is Smith.ai?
Manages inbound and outbound business calls 24/7 using AI agents and live North America-based handlers to screen and qualify leads, capture intake details, and book appointments automatically into business systems.
Smith.ai pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $600/month (warm engagement, 50 contacts minimum) or $10,000/month (cold prospecting, 1,000 contacts minimum). Includes complimentary appointment booking, text/email follow-up, and first CRM integration.
Warm engagement
Improve inbound speed-to-lead, upsell current clients, or reactivate past customers
- 24/7 North America-based agents
- Bilingual support available
- Campaign tracking dashboard
- 5 calls per contact with multi-channel engagement
- Dedicated account manager
- AI-driven outbound workflows
- Custom engagement cadence
Cold prospecting
Reach and build relationships with new contacts to create sales opportunities
- 24/7 North America-based agents
- Bilingual support available
- Campaign tracking dashboard
- 5 calls per contact with multi-channel engagement
- Dedicated account manager
- AI-driven outbound workflows
- Custom engagement cadence
Add-ons
- Dedicated Spanish line$2/contact/mo
- Extended intake$3/contact/mo
- Call recording & transcription$0.50/contact/mo
- Microsoft Teams notifications$1/contact/mo
- Local caller ID matching$5/number/mo
- Transfer destinations$7.50/destination/mo
What Smith.ai does
The capabilities that matter for voice ai agents, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Deployment model
- No code saas platform
- Sub second latency and interruption barget in handling
- ✓
- Dynamic mid call API function execution
- ✓
- Live human handoff and call transfer logic
- ✓
- Emotion prosody and custom voice cloning
- ✗
- Inbound reception and ivr routing replacement
- ✓
- Outbound dialing and campaign management
- ✓
- Post call transcription and CRM sync
- ✓
- Voicemail detection and answering machine drops
- ✗
- Twilio vonage bring your own carrier byoc support
- ✗
- SOC2 type ii
- ✗
- HIPAA compliance for medical appointment setting
- ✗
- Pricing model
- Per minute usage based
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (46)
Independently observed- Clio
- Filevine
- Lawmatics
- MyCase
- PracticePanther
- HubSpot
- Salesforce
- ServiceTitan
- Zapier
- Google Calendar
- Slack
- Microsoft Teams
- Dropbox
- Gmail
- OneDrive
- Typeform
- Constant Contact
- Xero
- Square
- PayPal
- LawPay
- TrialPay
- CPACharge
- Help Scout
- Todoist
- RingCentral
- Calendly
- Acuity Scheduling
- ActiveCampaign
- CallRail
- Housecall Pro
- 3CX
- 8x8
- 1-VoIP
- 800.com
- AccuLynx
- Act!
- Actionstep
- Agile CRM
- Airtable
- Angi Leads
- AppointmentCore
- Appointy
- Apptoto
- Assembly Neos
- AXvoice
Smith.ai alternatives
Other voice ai agents we track, ranked by the same independent score.
- Retell AIAI-powered voice agent platform that automates inbound and outbound phone calls for customer service, sales, and support operationsmedium · 54%
- VapiAI voice agent platform for building and deploying interactive voice experiences at scalehigh · 75%
- Dasha.aiA voice AI runtime platform that enables developers to build and deploy conversational AI agents with sub-second response times and full conversation control.medium · 55%
- Synthflow AIEnterprise-grade voice AI platform for automating customer phone interactions at scalehigh · 76%
- ThoughtlyAI voice agent platform for automated inbound and outbound lead engagement across multiple channels.high · 75%
- SierraConversational AI agents that drive customer value through multiple channels with outcome-based pricinglow · 41%
Compare Smith.ai
Side by side against other voice ai agents, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Smith.ai, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 75 | 0.08 | 6.3 | ✓ |
| Capabilities | 100 | 0.05 | 4.9 | ✓ |
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Integrations | 100 | 0.04 | 4.1 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
| Security posture | 0 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Soc2 type ii: No · Pricing model: per_minute_usage_based · Deployment model: no_code_saas_platform · Embedded website intake forms: Yes · Post call transcription and crm sync: Yes · Marketing roi and lead source tracking: Yes | mediumsource · 2026-08-25 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 7,000 | mediumsource · 2026-08-25 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-08-25 · 50% |