Smith.ai

AI and human receptionists that answer calls 24/7, qualify leads, schedule appointments, and integrate with your business systems.

Also known as
smith-ai

Available worldwide · Popular in: US, CA

What is Smith.ai?

A service providing around-the-clock call answering and lead qualification, with AI handling initial intake and human agents available for escalation, plus automatic integration with CRM and scheduling tools.

Independently observed

Smith.ai pricing

Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.

Pricing as of verify at live pricing ↗Independently observed
from $10/contact/moSubscription

From $600/month (warm engagement, 50 contacts minimum) or $10,000/month (cold prospecting, 1,000 contacts minimum). Includes complimentary appointment booking, text/email follow-up, and first CRM integration.

Warm engagement

$12/contact/month (50 contact minimum) plus $750 setup fee
monthly · min 50 seats

Improve inbound speed-to-lead, upsell current clients, or reactivate past customers

  • 24/7 North America-based agents
  • Bilingual support available
  • Campaign tracking dashboard
  • 5 calls per contact with multi-channel engagement
  • Dedicated account manager
  • AI-driven outbound workflows
  • Custom engagement cadence

Cold prospecting

$10/contact/month (1,000 contact minimum)
monthly · min 1000 seats

Reach and build relationships with new contacts to create sales opportunities

  • 24/7 North America-based agents
  • Bilingual support available
  • Campaign tracking dashboard
  • 5 calls per contact with multi-channel engagement
  • Dedicated account manager
  • AI-driven outbound workflows
  • Custom engagement cadence

Add-ons

  • Dedicated Spanish line$2/contact/mo
  • Extended intake$3/contact/mo
  • Call recording & transcription$0.50/contact/mo
  • Microsoft Teams notifications$1/contact/mo
  • Local caller ID matching$5/number/mo
  • Transfer destinations$7.50/destination/mo

What Smith.ai does

The capabilities that matter for voice ai agents, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.

Capabilities
Deployment model
No code saas platform
Sub second latency and interruption barget in handling
✓
Dynamic mid call API function execution
✓
Live human handoff and call transfer logic
✓
Emotion prosody and custom voice cloning
✗
Inbound reception and ivr routing replacement
✓
Outbound dialing and campaign management
✓
Post call transcription and CRM sync
✓
Voicemail detection and answering machine drops
✗
Twilio vonage bring your own carrier byoc support
✗
SOC2 type ii
✗
HIPAA compliance for medical appointment setting
✗
Pricing model
Per minute usage based
Independently observed

Platform & deployment

Independently observed
Platforms
  • Web
Deployment
  • Cloud / SaaS

Integrations (49)

Independently observed
crm
  • Lawcus CRM•
automation
  • Make⇄•
phone
  • Grasshopper←•
  • Clio
  • Filevine
  • Lawmatics
  • MyCase
  • PracticePanther
  • HubSpot
  • Salesforce
  • ServiceTitan
  • Zapier
  • Google Calendar
  • Slack
  • Microsoft Teams
  • Dropbox
  • Gmail
  • OneDrive
  • Typeform
  • Constant Contact
  • Xero
  • Square
  • PayPal
  • LawPay
  • TrialPay
  • CPACharge
  • Help Scout
  • Todoist
  • RingCentral
  • Calendly
  • Acuity Scheduling
  • ActiveCampaign
  • CallRail
  • Housecall Pro
  • 3CX
  • 8x8
  • 1-VoIP
  • 800.com
  • AccuLynx
  • Act!
  • Actionstep
  • Agile CRM
  • Airtable
  • Angi Leads
  • AppointmentCore
  • Appointy
  • Apptoto
  • Assembly Neos
  • AXvoice

Smith.ai FAQ

Common questions about Smith.ai, answered from independent, dated evidence.

What is Smith.ai?

An end-to-end intake platform that automatically answers calls, qualifies leads, schedules consultations, and captures client information directly into practice management systems for law firms. It is indexed under Voice AI Agents.

Source: https://smith.ai

How much does Smith.ai cost?

Smith.ai is a paid product; published pricing starts at $10 per contact per month. It is sold across 2 plans (Warm engagement and Cold prospecting). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.

Source: https://smith.ai/pricing/outreach-campaigns

What platforms does Smith.ai support?

We have confirmed browser-based access to Smith.ai. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.

Source: https://smith.ai

Can Smith.ai be self-hosted?

We have only confirmed a cloud / SaaS deployment for Smith.ai, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.

Source: https://smith.ai

What does Smith.ai integrate with?

We have confirmed 46 integrations for Smith.ai, including Clio, Filevine, Lawmatics, MyCase, PracticePanther, HubSpot, Salesforce and ServiceTitan, plus 38 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.

Source: https://smith.ai

Where is Smith.ai available?

Smith.ai is available worldwide. Its primary markets are the United States and Canada.

Source: https://smith.ai/pricing/outreach-campaigns

Smith.ai alternatives

Other voice ai agents we track, ranked by the same independent score.

All Smith.ai alternatives, ranked →

Compare Smith.ai

Side by side against other voice ai agents, attribute by attribute, with a source on every value.

Independent · unbought · dated

The vioscaleAI score: one lens on the evidence

Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Smith.ai, not the verdict.

Balanced composite 57 / 100
low · 17%
Signal contributions to the composite score
SignalScoreWeightContributionEvidence
Integrations1000.044.4✓
Capabilities1000.043.8✓
Pricing transparency200.051.1✓
Price level00.040.0-
Reliability00.070.0-
Security posture00.120.0-

Computed . Re-weight it by intent, or see the full method.

All data & sourcesshow ↓

Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.

Content

AttributeValueEvidence
Faq6 itemsmediumsource · 2026-09-10 · 58%

Features

AttributeValueEvidence
CapabilitiesSoc2 type ii: No · Pricing model: per_minute_usage_based · Deployment model: no_code_saas_platform · Embedded website intake forms: Yes · Post call transcription and crm sync: Yes · Smart conflict of interest screening: Yesmediumsource · 2026-10-12 · 60%

Integrations

AttributeValueEvidence
Count7,000mediumsource · 2026-09-10 · 60%

Market

AttributeValueEvidence
AvailabilityPrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: …mediumsource · 2026-10-12 · 50%

Pricing

AttributeValueEvidence
Free tierNomediumsource · 2026-08-25 · 60%
Modelcommercialmediumsource · 2026-10-12 · 60%
Price levelunknownmediumsource · 2026-10-12 · 60%
Starting priceAmount: 10 · Currency: USDmediumsource · 2026-08-25 · 60%
TransparentNomediumsource · 2026-10-12 · 60%
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Last updated . Canonical URI: https://www.vioscale.ai/software/smith-ai.