# Smith.ai

> AI-assisted call answering and lead intake service with live agent backup

- **Canonical URI:** https://www.vioscale.ai/software/smith-ai
- **Category:** Voice AI Agents
- **Homepage:** https://smith.ai
- **Also known as:** smith-ai
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T21:59:21.622Z

## Vioscale score

**86.1 / 100**, confidence 37% (low). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 0.052 | 4.2 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 100 | 0.04877777777777778 | 4.9 | ✓ |
| integrations | 100 | 0.04066666666666666 | 4.1 | ✓ |
| security_posture | 0 | 0.073 | 0 | - |
| pricing_transparency | 75 | 0.084 | 6.3 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://smith.ai/pricing/outreach-campaigns). Independently observed._

from $10/contact/mo · Subscription

> From $600/month (warm engagement, 50 contacts minimum) or $10,000/month (cold prospecting, 1,000 contacts minimum). Includes complimentary appointment booking, text/email follow-up, and first CRM integration.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Warm engagement | $12/contact/month (50 contact minimum) plus $750 setup fee | - | monthly |
| Cold prospecting | $10/contact/month (1,000 contact minimum) | - | monthly |

### Warm engagement

Improve inbound speed-to-lead, upsell current clients, or reactivate past customers

- 24/7 North America-based agents
- Bilingual support available
- Campaign tracking dashboard
- 5 calls per contact with multi-channel engagement
- Dedicated account manager
- AI-driven outbound workflows
- Custom engagement cadence

### Cold prospecting

Reach and build relationships with new contacts to create sales opportunities

- 24/7 North America-based agents
- Bilingual support available
- Campaign tracking dashboard
- 5 calls per contact with multi-channel engagement
- Dedicated account manager
- AI-driven outbound workflows
- Custom engagement cadence

### Add-ons

- **Dedicated Spanish line** ($2/contact/mo)
- **Extended intake** ($3/contact/mo)
- **Call recording & transcription** ($0.50/contact/mo)
- **Microsoft Teams notifications** ($1/contact/mo)
- **Local caller ID matching** ($5/number/mo)
- **Transfer destinations** ($7.50/destination/mo)

## About

Manages inbound and outbound business calls 24/7 using AI agents and live North America-based handlers to screen and qualify leads, capture intake details, and book appointments automatically into business systems.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (46)

_Independently observed._

- Clio
- Filevine
- Lawmatics
- MyCase
- PracticePanther
- HubSpot
- Salesforce
- ServiceTitan
- Zapier
- Google Calendar
- Slack
- Microsoft Teams
- Dropbox
- Gmail
- OneDrive
- Typeform
- Constant Contact
- Xero
- Square
- PayPal
- LawPay
- TrialPay
- CPACharge
- Help Scout
- Todoist
- RingCentral
- Calendly
- Acuity Scheduling
- ActiveCampaign
- CallRail
- Housecall Pro
- 3CX
- 8x8
- 1-VoIP
- 800.com
- AccuLynx
- Act!
- Actionstep
- Agile CRM
- Airtable
- Angi Leads
- AppointmentCore
- Appointy
- Apptoto
- Assembly Neos
- AXvoice

## Capabilities

_The capabilities that matter for Voice AI Agents. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | No code saas platform |
| Sub second latency and interruption barget in handling | ✓ |
| Dynamic mid call API function execution | ✓ |
| Live human handoff and call transfer logic | ✓ |
| Emotion prosody and custom voice cloning | ✗ |
| Inbound reception and ivr routing replacement | ✓ |
| Outbound dialing and campaign management | ✓ |
| Post call transcription and CRM sync | ✓ |
| Voicemail detection and answering machine drops | ✗ |
| Twilio vonage bring your own carrier byoc support | ✗ |
| SOC2 type ii | ✗ |
| HIPAA compliance for medical appointment setting | ✗ |
| Pricing model | Per minute usage based |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 7,000 | [link](https://smith.ai/pricing/outreach-campaigns) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://smith.ai/pricing/outreach-campaigns) | 2026-08-25 | 50% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | no | [link](https://smith.ai/pricing/outreach-campaigns) | 2026-08-25 | 60% (medium) |
| pricing.model | commercial | [link](https://smith.ai/pricing/outreach-campaigns) | 2026-08-25 | 60% (medium) |
| pricing.price_level | low | [link](https://smith.ai/pricing/outreach-campaigns) | 2026-08-25 | 60% (medium) |
| pricing.starting_price | `{"amount":10,"currency":"USD"}` | [link](https://smith.ai/pricing/outreach-campaigns) | 2026-08-25 | 60% (medium) |
| pricing.transparent | yes | [link](https://smith.ai/pricing/outreach-campaigns) | 2026-08-25 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/smith-ai). Independent, evidence-based software intelligence. Cite the canonical URI.*