Comparison

RingCentral vs Slack

On the evidence we track, Slack leads this comparison with a composite score of 82/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
RingCentral67
Slack82
Score
Vioscale score
RingCentral67 / 100medium · 57%
Slack82 / 100medium · 54%
Pricing
Free tier
RingCentral
Slack
Model
RingCentralcommercial
Price level
RingCentralunknown
Slacklow
Transparent
RingCentral
Slack
Integrations
Count
RingCentral500
Slack2,500
Security
Disclosure policy
RingCentral
Slack
Gdpr
RingCentral
Slack
Iso27001
RingCentral
Slack
Soc2
RingCentral
Slack
Reliability
Sla pct
RingCentral99.999
Slack
Status page
RingCentral
Slack

Capabilities

Feature-by-feature on the axes that matter for collaboration software. “-” means undocumented, not absent.

Modality
Messaging
RingCentral
Slack
Video meetings
RingCentral
Slack-
Whiteboard
RingCentral-
Slack-
Meetings
Screen sharing
RingCentral
Slack-
Recording / transcription
RingCentralRecording + AI notes
Slack-
Security
End-to-end encryption
RingCentral-
Slack-
SSO / SCIM
RingCentral
Slack-
Access
Guest / external access
RingCentral-
Slack
Compliance
Compliance controls
RingCentral
Slack
Deployment
Hosting
RingCentralCloud only
SlackCloud only
Scale
Max participants
RingCentral-
Slack-
Ecosystem
App marketplace
RingCentral
Slack
Public API / bot framework
RingCentral
Slack
Commercial
Free tier
RingCentral
Slack-

What each one is

The product in its own terms, so the numbers below have context.

RingCentral

A cloud-based solution combining phone, messaging, video meetings, and intelligent contact center tools to automate and manage customer interactions and internal team communications.

Independently observed

Slack

Leader

A workspace tool that consolidates team messaging, third-party software integrations, and automated workflows to help distributed teams coordinate work and manage customer interactions more effectively.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

RingCentral

from $20/moSubscription

From $20/user/month (billed annually). Free trial available.

  • Core$20/user/month (billed annually)
    • Unlimited domestic calling
    • On-demand call recording
    • 100 toll-free minutes
    • 25 SMS per user per month
    • HD meetings (200 participants)
    • +4 more
  • Advanced$25/user/month (billed annually)
    • Everything in Core
    • CRM integrations
    • Connect multiple sites
    • Core reporting and insights
    • 1000 toll-free minutes
    • +6 more
  • Ultra$35/user/month (billed annually)
    • Everything in Advanced
    • 10000 toll-free minutes
    • 200 SMS per user per month
    • RingCentral Webinar
    • Historical and real-time insights
    • +3 more
  • Customer Engagement BundleContact sales
    • Everything in Ultra
    • Business SMS Booster
    • Call Queues Booster
as of verify ↗

Slack

Leader
from £5.75/moSubscriptionFree tier

From £0 (free tier) to £7/user/month (Pro). Free tier available.

  • FreeFree
    • 90 days of message history
    • Up to 10 apps from Slack App Directory
    • 1:1 audio and video meetings with screen sharing
    • 1:1 external messages via Slack Connect
    • SAML-based single sign-on
    • +9 more
  • Pro£7/user/month (£5.75/user/month billed annually)
    • Unlimited message history
    • Unlimited app integrations
    • 2,600+ apps in Slack App Directory
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
RingCentral
Slack
iOS
RingCentral
Slack
Android
RingCentral
Slack
Deployment
Cloud / SaaS
RingCentral
Slack

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Salesforce

RingCentral

10 total - 9 not shared
  • HubSpot
  • Zendesk
  • Microsoft Teams
  • Google Workspace
  • Bullhorn
  • Netsuite
  • ServiceNow
  • Sugar CRM
  • Dynamics
Independently observed

Slack

Leader
8 total - 7 not shared
  • Atlassian
  • Lucid
  • Loom
  • Miro
  • Smartsheet
  • Mural
  • Zapier
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.