# RingCentral

> The Agentic Voice AI platform to drive customer outcomes

- **Canonical URI:** https://www.vioscale.ai/software/ringcentral
- **Category:** Collaboration Software
- **Homepage:** https://www.ringcentral.com
- **Also known as:** ringcentral
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-03T14:34:09.241Z

## Vioscale score

**69.6 / 100**, confidence 50% (medium).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 10 | 500 | ✓ |
| reliability | 99.9 | 12 | 1199.4 | ✓ |
| capabilities | 96 | 32 | 3072.8 | ✓ |
| integrations | 8.7 | 18 | 155.8 | ✓ |
| security_posture | 5 | 12 | 0 | - |
| pricing_transparency | 75 | 16 | 1200 | ✓ |

## Pricing

_As of 2026-08-03, [verify at source](https://www.ringcentral.com). Independently observed._

from $20/mo · Subscription

> From $20/user/month (billed annually). Free trial available.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Core | $20/user/month (billed annually) | - | annual |
| Advanced | $25/user/month (billed annually) | - | annual |
| Ultra | $35/user/month (billed annually) | - | annual |
| Customer Engagement Bundle | Contact sales | - | - |

### Core

Unify calls, meetings, and chat in an all-in-one, professional app

**Included limits:** sms_per_user: 25/month, toll_free_minutes: 100, meeting_participants: 200

- Unlimited domestic calling
- On-demand call recording
- 100 toll-free minutes
- 25 SMS per user per month
- HD meetings (200 participants)
- AI Receptionist add-on
- AI Virtual Assistant
- Captions & transcriptions
- Notes & summaries

### Advanced

Connect teams across locations and improve customer engagement

**Included limits:** sms_per_user: 100/month, toll_free_minutes: 1000

- Everything in Core
- CRM integrations
- Connect multiple sites
- Core reporting and insights
- 1000 toll-free minutes
- 100 SMS per user per month
- AI Receptionist add-on
- AI Virtual Assistant
- AI Writer
- Captions & transcriptions
- Notes & summaries

### Ultra

Engage audiences at scale, backed by deep business insights

**Included limits:** sms_per_user: 200/month, toll_free_minutes: 10000

- Everything in Advanced
- 10000 toll-free minutes
- 200 SMS per user per month
- RingCentral Webinar
- Historical and real-time insights
- Unlimited storage
- Device analytics & alerts
- All AI Virtual Assistant features

### Customer Engagement Bundle (Contact sales)

Orchestrate faster, consistent service with connected voice & SMS

- Everything in Ultra
- Business SMS Booster
- Call Queues Booster

### Add-ons

- **AI Receptionist (AIR)**

## About

Cloud communications platform offering AI-powered calling, messaging, and meetings. Over 600,000 businesses use RingCentral to automate, assist, and analyze customer interactions.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, Web, Android
- **Deployment:** Cloud / SaaS

## Integrations (1)

_Independently observed._

- Microsoft Teams

## Capabilities

_The capabilities that matter for Collaboration Software. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Modality** | |
| Messaging | ✓ |
| Video meetings | ✓ |
| Whiteboard | - |
| **Meetings** | |
| Screen sharing | ✓ |
| Recording / transcription | Recording + AI notes |
| **Security** | |
| End-to-end encryption | ✓ |
| SSO / SCIM | ✓ |
| **Access** | |
| Guest / external access | ✓ |
| **Compliance** | |
| Compliance controls | ✓ |
| **Deployment** | |
| Hosting | Cloud only |
| **Scale** | |
| Max participants | 200 (HD meetings) |
| **Ecosystem** | |
| App marketplace | ✓ |
| Public API / bot framework | ✓ |
| **Commercial** | |
| Free tier | ✗ |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 1 | [link](https://www.ringcentral.com) | 2026-08-03 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | no | [link](https://www.ringcentral.com) | 2026-08-03 | 60% (medium) |
| pricing.model | commercial | [link](https://www.ringcentral.com) | 2026-08-03 | 70% (medium) |
| pricing.price_level | mid | [link](https://www.ringcentral.com) | 2026-08-03 | 60% (medium) |
| pricing.starting_gbp | 20 | [link](https://www.ringcentral.com) | 2026-08-03 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.ringcentral.com) | 2026-08-03 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.999 | [link](https://www.ringcentral.com) | 2026-08-03 | 60% (medium) |
| reliability.status_page | yes | [link](https://status.ringcentral.com) | 2026-08-03 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.disclosure_policy | yes | [link](https://www.ringcentral.com) | 2026-08-03 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/ringcentral). Independent, evidence-based software intelligence. Cite the canonical URI.*