Comparison

Loom vs RingCentral

On the evidence we track, Loom leads this comparison with a composite score of 78/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Loom78
RingCentral67
Score
Vioscale score
Loom78 / 100medium · 54%updating
RingCentral67 / 100medium · 57%updating
Pricing
Free tier
Loom
RingCentral
Model
RingCentralcommercial
Price level
Loommid
RingCentralunknown
Transparent
Loom
RingCentral
Integrations
Count
Loom16
RingCentral500
Security
Disclosure policy
Loom
RingCentral
Gdpr
Loom
RingCentral
Iso27001
Loom
RingCentral
Soc2
Loom
RingCentral
Reliability
Sla pct
Loom99.95
RingCentral99.999
Status page
Loom
RingCentral

Capabilities

Feature-by-feature on the axes that matter for collaboration software. “-” means undocumented, not absent.

Modality
Messaging
Loom
RingCentral
Video meetings
Loom-
RingCentral
Whiteboard
Loom-
RingCentral-
Meetings
Screen sharing
Loom
RingCentral
Recording / transcription
LoomRecording + AI notes
RingCentralRecording + AI notes
Security
End-to-end encryption
Loom-
RingCentral-
SSO / SCIM
Loom
RingCentral
Access
Guest / external access
Loom
RingCentral-
Compliance
Compliance controls
Loom
RingCentral
Deployment
Hosting
LoomCloud only
RingCentralCloud only
Scale
Max participants
Loom-
RingCentral-
Ecosystem
App marketplace
Loom-
RingCentral
Public API / bot framework
Loom
RingCentral
Commercial
Free tier
Loom
RingCentral

What each one is

The product in its own terms, so the numbers below have context.

Loom

Leader

Loom is a screen and camera recording platform that lets users capture, edit, and share video messages with teams and customers. It provides AI-powered transcription, summaries, and video enhancement features to facilitate asynchronous collaboration across distributed organizations.

Independently observed

RingCentral

A cloud-based solution combining phone, messaging, video meetings, and intelligent contact center tools to automate and manage customer interactions and internal team communications.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Loom

Leader
from $18/moSubscriptionFree tier

Free tier. Paid plans from $18/user/month (Business) to $24/user/month (Business + AI). Annual billing saves up to 17%. Enterprise plan requires contact.

  • StarterFree
    • 25 videos per person
    • 5 minute screen recordings
    • Unlimited meeting length
    • Transcriptions in 50+ languages
    • Comments and emoji reactions
    • +8 more
  • Business$18/user/month. Unlimited videos, 4K recording, basic editing
    • Unlimited videos and recording time
    • Remove Loom branding
    • Upload and download videos
    • High-def up to 4K video
    • Basic waveform editing
    • +9 more
  • Business + AI$24/user/month. Includes AI enhancement and automation features
    • Everything in Business, plus:
    • Auto-video enhancement
    • Advanced editing
    • Video-to-text automation
    • Auto-meeting recap emails
    • +7 more
  • EnterpriseContact sales
    • Everything in Business + AI, plus:
    • Advanced security (SSO, SCIM)
    • Salesforce integration
    • 99.95% uptime SLA
    • EBA Compliance
    • +2 more
as of verify ↗

RingCentral

from $20/moSubscription

From $20/user/month (billed annually). Free trial available.

  • Core$20/user/month (billed annually)
    • Unlimited domestic calling
    • On-demand call recording
    • 100 toll-free minutes
    • 25 SMS per user per month
    • HD meetings (200 participants)
    • +4 more
  • Advanced$25/user/month (billed annually)
    • Everything in Core
    • CRM integrations
    • Connect multiple sites
    • Core reporting and insights
    • 1000 toll-free minutes
    • +6 more
  • Ultra$35/user/month (billed annually)
    • Everything in Advanced
    • 10000 toll-free minutes
    • 200 SMS per user per month
    • RingCentral Webinar
    • Historical and real-time insights
    • +3 more
  • Customer Engagement BundleContact sales
    • Everything in Ultra
    • Business SMS Booster
    • Call Queues Booster
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Loom
RingCentral
iOS
Loom
RingCentral
Android
Loom
RingCentral
macOS
Loom
RingCentral
Windows
Loom
RingCentral
Deployment
Cloud / SaaS
Loom
RingCentral

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (3)
  • Zendesk
  • Salesforce
  • Google Workspace

Loom

Leader
16 total - 13 not shared
  • Slack
  • Jira
  • Jira Service Desk
  • Confluence
  • GitHub
  • Gmail
  • Upwork
  • FigJam
  • Notion
  • Intercom
  • Dropbox
  • GitLab
  • WordPress
Independently observed

RingCentral

10 total - 7 not shared
  • HubSpot
  • Microsoft Teams
  • Bullhorn
  • Netsuite
  • ServiceNow
  • Sugar CRM
  • Dynamics
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.