Loom vs RingCentral
No clear leader: Loom (79.4) and RingCentral (75.8) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.
Capabilities
Feature-by-feature on the axes that matter for collaboration software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Loom
A desktop application for recording screen videos with speaker notes and mouse click highlighting.
RingCentral
A communication platform enabling businesses to automate and analyze customer interactions through AI-powered voice, messaging, and video capabilities. It helps organizations manage communications, improve customer satisfaction, and gain insights from customer interactions at scale.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Loom
From $18/user/month. Free tier available. 14-day free trial for Business plan.
- FreeFree
- 25 videos per person
- 5 minute screen recordings
- Unlimited screenshots
- Video quality up to 720p
- Screen and camera recording
- +5 more
- Starter$18/user/month
- Unlimited videos
- Unlimited recording time
- Upload and download videos
- Transcriptions and closed captions
- Custom recording dimensions
- +8 more
- Business$24/user/month with AI features
- Unlimited videos
- Unlimited recording time
- Auto-video enhancement
- Video-to-text automation
- AI Workflows
- +5 more
- EnterpriseContact sales
- Advanced security with SSO and SCIM
- Salesforce integration (Beta)
- 99.95% uptime SLA
- EBA Compliance
- Unlimited spaces with advanced admin controls
- +6 more
RingCentral
From $20/user/month (billed annually). Free trial available.
- Core$20/user/month (billed annually)
- Unlimited domestic calling
- On-demand call recording
- 100 toll-free minutes
- 25 SMS per user per month
- HD meetings (200 participants)
- +4 more
- Advanced$25/user/month (billed annually)
- Everything in Core
- CRM integrations
- Connect multiple sites
- Core reporting and insights
- 1000 toll-free minutes
- +6 more
- Ultra$35/user/month (billed annually)
- Everything in Advanced
- 10000 toll-free minutes
- 200 SMS per user per month
- RingCentral Webinar
- Historical and real-time insights
- +3 more
- Customer Engagement BundleContact sales
- Everything in Ultra
- Business SMS Booster
- Call Queues Booster
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Zendesk
- Salesforce
- Google Workspace
Loom
- Slack
- Jira
- Jira Service Desk
- Confluence
- GitHub
- Gmail
- Upwork
- FigJam
- Notion
- Intercom
- Dropbox
- GitLab
- WordPress
RingCentral
- HubSpot
- Microsoft Teams
- Bullhorn
- Netsuite
- ServiceNow
- Sugar CRM
- Dynamics
- Microsoft 365
- ChatGPT
- Claude
Loom or RingCentral: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.