vioscale
Comparison

Agora vs Plivo

On the evidence we track, Agora leads this comparison with a composite score of 83/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Agora full profile →Plivo full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Attribute comparison across 2 tools
Attribute83AgoraLeader73Plivo
Vioscale score83 / 100low · 48%73 / 100medium · 62%
Options{"cloud":true}{"cloud":true}
LongPlatform for building voice AI agents, avatars, and real-time communication (voice, video, chat). Provides conversational AI infrastructure with <200ms global latency, serving 450,000 developers across 3+ billion devices.Platform for building and deploying voice AI agents with transparent usage-based pricing, offering both code-based and no-code development paths on carrier-grade telephony infrastructure.
Capabilities{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}{"sms":true,"chat":true,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"global","usage_pricing_transparent":true}
Count-9
List-[{"name":"LiveKit"},{"name":"Pipecat"},{"name":"OpenAI"},{"name":"Google Gemini"},{"name":"Deepgram"},{"name":"Cartesia"},{"name":"ElevenLabs"},{"name":"Vapi"},{"name":"OpenAI Realtime"}]
Availability-{"primaryMarkets":["US","IN","GB"],"availabilityScope":"global","availableCountries":["US","IN","GB"],"notAvailableCountries":[]}
Support{"ios":true,"mac":true,"web":true,"android":true,"windows":true}{"cli":true,"web":true}
Pricing{"type":"usage","plans":[{"free":false,"name":"Conversational AI Engine","summary":"$0.10/minute, 300 free minutes/month","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.1,"currency":"USD"}],"contactSales":false,"includedLimits":{"free_minutes":"300/month"}},{"free":false,"name":"Video Calling","summary":"$3.99/1000 minutes, 10,000 free minutes/month","components":[{"per":{"qty":1000,"unit":"minutes"},"kind":"metered","amount":3.99,"currency":"USD"}],"contactSales":false,"includedLimits":{"free_minutes":"10,000/month"}},{"free":false,"name":"Voice Calling","summary":"$0.99/1000 minutes, 10,000 free minutes/month","components":[{"per":{"qty":1000,"unit":"minutes"},"kind":"metered","amount":0.99,"currency":"USD"}],"contactSales":false,"includedLimits":{"free_minutes":"10,000/month"}},{"free":false,"name":"Interactive Live Streaming","summary":"$0.99/1000 minutes, 10,000 free minutes/month","components":[{"per":{"qty":1000,"unit":"minutes"},"kind":"metered","amount":0.99,"currency":"USD"}],"contactSales":false,"includedLimits":{"free_minutes":"10,000/month"}},{"free":false,"name":"Convo AI Device Kit","summary":"Customized pricing, 10,000 free minutes/month","contactSales":false,"includedLimits":{"free_minutes":"10,000/month"}},{"free":false,"name":"Agent Studio","summary":"Customized pricing","contactSales":true}],"summary":"Usage-based pricing from $0.10/minute (Conversational AI) to $3.99/1000 minutes (Video). Free tier includes 10,000 minutes/month on core products.","currency":"USD","freeTier":true,"sourceUrl":"https://www.agora.io","retrievedAt":"2026-08-03T14:24:03.871Z","startingPrice":{"amount":0.1,"period":"month","currency":"USD"}}{"type":"usage","plans":[{"free":true,"name":"Pay as you go","summary":"From $0.003/min (inbound) to $0.04/min (AI agents). $10 free credits.","features":["Voice AI agents","SIP Trunking (outbound & inbound)","Audio Streaming","Phone Numbers","Verify API"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.04,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.0072,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.003,"currency":"USD"},{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.0372,"currency":"USD"},{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.0242,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.004,"currency":"USD"}],"description":"Flexible usage-based pricing with free trial credits","contactSales":false,"includedLimits":{"concurrency":"2 RPS & 50 call concurrency","monthly_cap":"$2,500","free_credits":"$10"}},{"free":false,"name":"Enterprise","summary":"Starts at $1,000/month with custom pricing and volume discounts.","features":["All Pay as you go features","SMS","WhatsApp","Verify API","Shortcodes & custom sender IDs","Volume discounts","Custom billing intervals","Custom concurrency","HIPAA compliance","BAA compliance","SSO"],"components":[{"kind":"fixed","amount":1000,"period":"month","currency":"USD"}],"description":"Custom pricing for high-volume needs","contactSales":true,"includedLimits":{"coverage":"190+ countries"}}],"summary":"From $0.003/min to $0.04/min for voice. $10 free credits. Enterprise from $1,000/month.","currency":"USD","freeTier":true,"sourceUrl":"https://www.plivo.com","retrievedAt":"2026-08-05T14:10:48.822Z"}
Free tierYesYes
Modelcommercialfreemium
Price levellowlow
Starting gbp0.1-
TransparentYesYes
Sla pct99.99999.99
Status pageYesYes
GdprYesYes
HipaaYesYes
Soc2YesYes

Capabilities

Feature-by-feature on the axes that matter for communication apis. “-” means undocumented, not absent.

Capability comparison for Communication APIs
CapabilityAgoraPlivo
Channels
SMS-✓
Voice✓✓
WhatsApp-✓
RCS--
Transactional email--
Video / real-time✓-
In-app chat✓✓
Verify / OTP / 2FA-✓
Messaging
Two-way messaging✓✓
Reach
Geographic coverageGlobalGlobal
Delivery
Email deliverability tools--
Commercial
Published per-unit pricing✓✓

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.

Agora vs Plivo: an evidence-based comparison · Vioscale