Agora vs Plivo
On the evidence we track, Plivo leads this comparison with a composite score of 79/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for communication apis. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Agora
A global real-time engagement platform providing APIs and infrastructure for developers to build voice calling, video calling, live streaming, messaging, and conversational AI agent experiences without building the underlying infrastructure.
Plivo
LeaderA cloud telephony and contact center platform that enables businesses to deploy AI agents and handle customer interactions across voice calls, SMS, WhatsApp, email, and chat through programmable APIs and a unified agent interface.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Agora
Free tier available. Support plans from $1,200–$4,900/month (annual billing).
- FreeFree
- Tickets/Emails Support
- Professional$1200/mo
- Tickets/Emails Support
- Reference Apps Access
- HIPAA Support
- Guaranteed Response Time P2/P3
- Analytics Standard
- Business$2900/mo
- Tickets/Emails Support
- Reference Apps Access
- HIPAA Support
- Guaranteed Response Time P1/P2/P3
- Analytics Premium
- +1 more
- Enterprise$4900/mo
- Tickets/Emails Support
- Reference Apps Access
- HIPAA Support
- Guaranteed Response Time P1/P2/P3
- Analytics Enterprise
- +3 more
Plivo
LeaderFrom $228/year for contact center or $0.0028/minute for voice AI agents. Free tier with $10 credits.
- Plivo CX Starter$228/year
- Plivo CX Standard$348/user/year
- Plivo CX Professional$828/user/year
- Voice AI AgentsFree
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- OpenAI
Agora
- ActiveFence
- DeepAR
- FaceUnity
- Banuba
- Palabra
- DataDog
- OKTA
- Unity
- Unreal Engine
- React
- Flutter
Plivo
Leader- LiveKit
- Pipecat
- Google Gemini
- Deepgram
- Cartesia
- ElevenLabs
- Vapi
- OpenAI Realtime
- Zapier
- Slack
- Gmail
- Google Sheets
- Tray
- EngageBay
- Auth0
- Salesforce
- HubSpot
- Zendesk
Agora or Plivo: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.