Nicereply
Collect and analyze customer satisfaction ratings through simple visual surveys
- Also known as
- nicereply
Available worldwide
What is Nicereply?
A customer feedback platform that lets businesses gather satisfaction ratings from customers via visual surveys and automatically analyze results in a centralized dashboard.
Nicereply pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $59/month (annual) or $79/month (monthly). 14-day free trial, no credit card required. 30-day money-back guarantee.
Starter
Up to 100 responses per month
- responses
- 100/month
- CSAT, CES & NPS surveys
- All integrations
- Unlimited active surveys
- Post-resolution surveys
- In-signature email surveys
- Link surveys
- Website pop-up surveys
- Feedback Analytics
- Custom survey design
Starter
Up to 100 responses per month
- responses
- 100/month
- CSAT, CES & NPS surveys
- All integrations
- Unlimited active surveys
- Post-resolution surveys
- In-signature email surveys
- Link surveys
- Website pop-up surveys
- Feedback Analytics
- Custom survey design
Essential
Up to 250 responses per month
- responses
- 250/month
Essential
Up to 250 responses per month
- responses
- 250/month
Growth
Up to 1,000 responses per month
- responses
- 1000/month
Growth
Up to 1,000 responses per month
- responses
- 1000/month
Business
Up to 2,500 responses per month
- responses
- 2500/month
Business
Up to 2,500 responses per month
- responses
- 2500/month
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (11)
Independently observed- Zendesk
- Front
- Helpscout
- Pipedrive
- Freshdesk
- LiveAgent
- Salesforce Service Cloud
- CloudTalk
- Zapier
- Custom integration via API
- Slack
Nicereply FAQ
Common questions about Nicereply, answered from independent, dated evidence.
What is Nicereply?
A survey tool that integrates with support and CRM systems to collect real-time customer feedback and satisfaction metrics. It is indexed under NPS Tools.
Is Nicereply free?
Nicereply offers a free tier, so you can start without paying. Paid plans start at $59 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
What platforms does Nicereply support?
We have confirmed browser-based access to Nicereply. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Can Nicereply be self-hosted?
We have only confirmed a cloud / SaaS deployment for Nicereply, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
What does Nicereply integrate with?
We have confirmed 10 integrations for Nicereply, including Zendesk, Front, Helpscout, Pipedrive, Freshdesk, LiveAgent, Salesforce Service Cloud and CloudTalk, plus 2 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
What security certifications does Nicereply have?
We have independently confirmed GDPR for Nicereply. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Nicereply not holding them. Always confirm compliance directly before you rely on it.
Source: https://www.nicereply.com/privacy-statement-for-customers
Nicereply alternatives
Other nps tools we track, ranked by the same independent score.
- SurvicateCustomer feedback collection and analysis platform for survey-driven insightshigh · 75%
- SatisMeterA customer feedback platform that measures satisfaction and informs product decisionslow · 37%
- QualarooCollect real-time customer feedback through surveys on websites, mobile apps, and emaillow · 24%
- CustomerGaugeA platform for measuring customer satisfaction and account health by analyzing feedback from emails, calls, support interactions, and CRM datalow · 9%
- WootricCustomer feedback and experience platform for web applicationslow · 3%
- Zonka FeedbackAn omnichannel feedback collection and experience management platformlow · 40%
Compare Nicereply
Side by side against other nps tools, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Nicereply, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.08 | 8.4 | ✓ |
| Integrations | 30 | 0.04 | 1.2 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Reliability | 0 | 0.07 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
| Security posture | 5 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 62% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 10 | mediumsource · 2026-08-20 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-10-06 · 50% |
Pricing
Security
| Attribute | Value | Evidence |
|---|---|---|
| Gdpr | Yes | highsource · 2026-08-20 · 75% |
Is Nicereply the right choice for you?
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