Nicereply
Customer feedback collection platform for measuring satisfaction
- Also known as
- nicereply
Available worldwide
What is Nicereply?
A survey tool that integrates with support and CRM systems to collect real-time customer feedback and satisfaction metrics.
Nicereply pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $59/month (annual) or $79/month (monthly). 14-day free trial, no credit card required. 30-day money-back guarantee.
Starter
Up to 100 responses per month
- responses
- 100/month
- CSAT, CES & NPS surveys
- All integrations
- Unlimited active surveys
- Post-resolution surveys
- In-signature email surveys
- Link surveys
- Website pop-up surveys
- Feedback Analytics
- Custom survey design
Starter
Up to 100 responses per month
- responses
- 100/month
- CSAT, CES & NPS surveys
- All integrations
- Unlimited active surveys
- Post-resolution surveys
- In-signature email surveys
- Link surveys
- Website pop-up surveys
- Feedback Analytics
- Custom survey design
Essential
Up to 250 responses per month
- responses
- 250/month
Essential
Up to 250 responses per month
- responses
- 250/month
Growth
Up to 1,000 responses per month
- responses
- 1000/month
Growth
Up to 1,000 responses per month
- responses
- 1000/month
Business
Up to 2,500 responses per month
- responses
- 2500/month
Business
Up to 2,500 responses per month
- responses
- 2500/month
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (10)
Independently observed- Zendesk
- Front
- Helpscout
- Pipedrive
- Freshdesk
- LiveAgent
- Salesforce Service Cloud
- CloudTalk
- Zapier
- Custom integration via API
Nicereply alternatives
Other nps tools we track, ranked by the same independent score.
- QualarooGather real-time user feedback and understand the reasons behind customer decisionslow · 25%
- Zonka FeedbackAI-powered customer feedback platform that collects and analyzes feedback across all customer touchpointsmedium · 56%
- SurvicateCollect and analyze customer feedback across channels with AI-powered insightsmedium · 61%
- AskNicelyEnables service businesses to capture and act on customer feedback to improve retention and reputationlow · 30%
- WootricCustomer feedback and experience platform for web applicationslow · 3%
- CustomerGaugeB2B customer experience platform that connects feedback directly to revenue impactlow · 3%
Compare Nicereply
Side by side against other nps tools, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Nicereply, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.08 | 8.4 | ✓ |
| Price level | 50 | 0.05 | 2.6 | ✓ |
| Integrations | 30 | 0.04 | 1.2 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
| Security posture | 5 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 10 | mediumsource · 2026-08-20 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-20 · 75% |
Pricing
Security
| Attribute | Value | Evidence |
|---|---|---|
| Gdpr | Yes | highsource · 2026-08-20 · 75% |