Qualaroo
Collect real-time customer feedback through surveys on websites, mobile apps, and email
- Vendor
- ProProfs
- Also known as
- qualaroo
Available worldwide
What is Qualaroo?
A survey platform that gathers customer insights through feedback collection on web and mobile apps, featuring automated sentiment analysis and integrations with CRM and analytics tools to help teams understand customer experience.
Qualaroo pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $19.99/month (billed annually). Free tier with up to 50 responses.
Free
Free- responses
- 50/forever
- Unlimited surveys
- Up to 50 responses forever
- In-app surveys (iOS & Android)
- Basic analytics
- Multi-language support (70+ languages)
Business
- email_sends
- 1000/month
- Unlimited surveys
- Email integrations
- 1000 email sends per month
- AI sentiment analysis
- Mobile SDKs (iOS & Android)
- Onboarding call and support
Professional
- pageviews
- 100k/month
- email_sends
- 5000/month
- All Business features
- Advanced integrations (HubSpot, Salesforce, Tableau, Slack, Zapier)
- Identify API
- Report and Design APIs
- Role-based access controls
- 24/7 email, phone, and live chat support
Enterprise
- All features
- API and webhook access
- SAML and SSO integration
- Organization-wide collaboration
- Enterprise concierge support
- Dedicated account manager and training
- Custom compliance and data ownership
- Audit-ready reporting
What Qualaroo does
The capabilities that matter for nps tools, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Automated net promoter score calculation
- -
- Csat and ces customer effort score support
- ✓
- In app javascript survey triggering
- -
- Email signature and direct send embeds
- -
- SMS text message survey delivery
- -
- Automated recurring cadence throttling
- -
- Detractor alert routing workflows
- -
- Salesforce hubspot CRM sync
- ✓
- Zendesk intercom helpdesk sync
- -
- Slack ms teams alert sync
- -
- SOC2 type ii
- -
- Pricing model
- Flat subscription
Platform & deployment
Independently observed- iOS
- Web
- Android
- Cloud / SaaS
Integrations (12)
Independently observed- Mailchimp
- Vertical Response
- Segment
- HubSpot
- Salesforce
- Tableau
- Slack
- Intercom
- Mixpanel
- Amplitude
- Google Analytics
- Zapier
Qualaroo FAQ
Common questions about Qualaroo, answered from independent, dated evidence.
What is Qualaroo?
A feedback collection platform that allows companies to deploy targeted surveys across websites and mobile apps, then use artificial intelligence to automatically analyze responses and surface insights about customer sentiment and motivations. It is indexed under NPS Tools.
Source: https://qualaroo.com/pricing/
Is Qualaroo free?
Qualaroo offers a free tier, so you can start without paying. Paid plans start at $19.99 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
Source: https://qualaroo.com/pricing/
What platforms does Qualaroo support?
Qualaroo supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.
Source: https://qualaroo.com/pricing/
Can Qualaroo be self-hosted?
We have only confirmed a cloud / SaaS deployment for Qualaroo, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://qualaroo.com/pricing/
What does Qualaroo integrate with?
We have confirmed 12 integrations for Qualaroo, including Mailchimp, Vertical Response, Segment, HubSpot, Salesforce, Tableau, Slack and Intercom, plus 4 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://qualaroo.com/pricing/
What security certifications does Qualaroo have?
We have independently confirmed GDPR for Qualaroo. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Qualaroo not holding them. Always confirm compliance directly before you rely on it.
Source: https://qualaroo.com/pricing/
Qualaroo alternatives
Other nps tools we track, ranked by the same independent score.
- SurvicateCustomer feedback collection and analysis platform for survey-driven insightshigh · 75%
- NicereplyCollect and analyze customer satisfaction ratings through simple visual surveyslow · 15%
- SatisMeterA customer feedback platform that measures satisfaction and informs product decisionslow · 37%
- CustomerGaugeA platform for measuring customer satisfaction and account health by analyzing feedback from emails, calls, support interactions, and CRM datalow · 9%
- WootricCustomer feedback and experience platform for web applicationslow · 3%
- Zonka FeedbackAn omnichannel feedback collection and experience management platformlow · 40%
Compare Qualaroo
Side by side against other nps tools, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Qualaroo, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 75 | 0.08 | 6.3 | ✓ |
| Capabilities | 46 | 0.05 | 2.2 | ✓ |
| Integrations | 26 | 0.04 | 1.1 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Reliability | 0 | 0.07 | 0.0 | - |
| Security posture | 5 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 60% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Pricing model: flat_subscription · Salesforce hubspot crm sync: Yes · Csat and ces customer effort score support: Yes | mediumsource · 2026-10-06 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 7 | mediumsource · 2026-10-06 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-10-06 · 50% |
Pricing
Security
| Attribute | Value | Evidence |
|---|---|---|
| Gdpr | Yes | mediumsource · 2026-08-19 · 60% |
Is Qualaroo the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank Qualaroo against the rest of the nps tools we index, using the same dated evidence weighted your way.
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