LiveAgent
AI-powered customer support platform that consolidates multiple communication channels into one unified dashboard
- Also known as
- liveagent
Available worldwide · Popular in: US
What is LiveAgent?
LiveAgent combines live chat, email ticketing, AI chatbot capabilities, built-in call center functionality, and social media support into a single dashboard, enabling support teams to automate routine inquiries and manage customer communications efficiently across multiple channels.
LiveAgent pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $15 per agent/month billed annually. Forever free tier available.
Free
FreeForever free plan
Small
Medium
Large
Enterprise
Contact salesPlatform & deployment
Independently observed- iOS
- Web
- Cloud / SaaS
Integrations (12)
Independently observed- Prestashop
- BigCommerce
- CoreCommerce
- OpenCart
- Slack
- Zapier
- X
- Viber
- Telegram
Security & compliance
Independently observed- PCI-DSSactive
LiveAgent FAQ
Common questions about LiveAgent, answered from independent, dated evidence.
What is LiveAgent?
LiveAgent combines live chat, email ticketing, AI chatbot capabilities, built-in call center functionality, and social media support into a single dashboard, enabling support teams to automate routine inquiries and manage customer communications efficiently across multiple channels. It is indexed under Help Desk.
Source: https://www.liveagent.com
Is LiveAgent free?
LiveAgent offers a free tier, so you can start without paying. Paid plans start at $15 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
Source: https://www.liveagent.com
What platforms does LiveAgent support?
LiveAgent supports the web and iOS. Platforms we have not confirmed are simply not listed here rather than ruled out.
Source: https://www.liveagent.com
Can LiveAgent be self-hosted?
We have only confirmed a cloud / SaaS deployment for LiveAgent, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.liveagent.com
What does LiveAgent integrate with?
We have confirmed 12 integrations for LiveAgent, including Prestashop, BigCommerce, CoreCommerce, OpenCart, Slack, Zapier, Facebook and X, plus 4 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://www.liveagent.com
Where is LiveAgent available?
LiveAgent is available worldwide. Its primary market is the United States.
Source: https://www.liveagent.com
LiveAgent alternatives
Other help desk we track, ranked by the same independent score.
Compare LiveAgent
Side by side against other help desk, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for LiveAgent, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.08 | 8.4 | ✓ |
| Integrations | 66 | 0.04 | 2.7 | ✓ |
| Price level | 50 | 0.05 | 2.6 | ✓ |
| Security posture | 15 | 0.07 | 1.1 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 58% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 200 | mediumsource · 2026-09-28 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-09-28 · 50% |
Pricing
Security
Is LiveAgent the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank LiveAgent against the rest of the help desk we index, using the same dated evidence weighted your way.
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Is this your product?
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