LiveAgent
Unified customer support platform automating conversations and centralizing customer interactions across channels
- Also known as
- liveagent
Available worldwide · Popular in: US, SK
What is LiveAgent?
LiveAgent combines live chat, email ticketing, AI chatbot capabilities, built-in call center functionality, and social media support into a single dashboard, enabling support teams to automate routine inquiries and manage customer communications efficiently across multiple channels.
LiveAgent pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $15/agent/month billed annually. 30-day free trial, no credit card required.
Small
Medium
- Everything in Small
- Call center
- Social channel integration
Large
- Everything in Medium
- Audit log
- SLA
- Dedicated support
Enterprise
Contact salesPlatform & deployment
Independently observed- iOS
- Web
- Cloud / SaaS
Integrations (12)
Independently observed- Prestashop
- BigCommerce
- CoreCommerce
- OpenCart
- Slack
- Zapier
- X
- Viber
- Telegram
LiveAgent alternatives
Other help desk we track, ranked by the same independent score.
- UVdeskOpen source and SaaS helpdesk platform for ecommerce businesses managing customers across multiple marketplaces and channelslow · 43%
- ZammadA unified helpdesk platform that brings together customer support interactions across all communication channelslow · 43%
- HappyFoxHelp desk and customer support ticketing platform for managing conversations and support workflows across teamslow · 42%
Compare LiveAgent
Side by side against other help desk, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for LiveAgent, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.08 | 8.4 | ✓ |
| Integrations | 66 | 0.04 | 2.7 | ✓ |
| Price level | 50 | 0.05 | 2.6 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
| Security posture | 0 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.