AskNicely
Enables service businesses to capture and act on customer feedback to improve retention and reputation
- Also known as
- asknicely
Available worldwide
What is AskNicely?
An AI-powered feedback and reputation management platform for multi-location service businesses. It collects customer sentiment through surveys, provides actionable insights and recommendations, and helps manage reviews and team engagement to drive growth.
AskNicely pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Usage-based pricing starting from 500 responses/year, scaling per response. Annual billing with multi-year discounts available. Contact sales for exact quotes.
Learn
Contact salesCore feedback collection with surveys and basic analytics
- CSAT and NPS surveys
- Unlimited users
- AI-powered surveys
- Automated workflows
- Reports and leaderboards
Grow
Contact salesEnhanced insights and team collaboration with integrations
- Everything in Learn
- AI Insight reports
- Real-time TV display
- Slack and Microsoft Teams integration
- Request reviews
- AI suggested responses
- Google review manager
- Generate testimonials
- Reputation management
- SSO
Transform
Contact salesAdvanced white-label and API capabilities for enterprises
- In-app surveys
- White label surveys
- Unlimited API data extraction
- CX goals and recognition
- Team huddles
- Frontline coaching
Add-ons
- NiceAI
- SSO/SAML Authentication$1500/yr
- Assigned Customer Success Manager
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (5)
Independently observed- Slack
- Microsoft Teams
- Yelp
AskNicely alternatives
Other nps tools we track, ranked by the same independent score.
- QualarooGather real-time user feedback and understand the reasons behind customer decisionslow · 25%
- NicereplyCustomer feedback collection platform for measuring satisfactionlow · 26%
- Zonka FeedbackAI-powered customer feedback platform that collects and analyzes feedback across all customer touchpointsmedium · 56%
- SurvicateCollect and analyze customer feedback across channels with AI-powered insightsmedium · 61%
- WootricCustomer feedback and experience platform for web applicationslow · 3%
- CustomerGaugeB2B customer experience platform that connects feedback directly to revenue impactlow · 3%
Compare AskNicely
Side by side against other nps tools, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for AskNicely, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Security posture | 45 | 0.07 | 3.3 | ✓ |
| Integrations | 58 | 0.04 | 2.3 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Reliability | 0 | 0.07 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
| Pricing transparency | 0 | 0.08 | 0.0 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.