# AskNicely

> Enables service businesses to capture and act on customer feedback to improve retention and reputation

- **Canonical URI:** https://www.vioscale.ai/software/asknicely
- **Category:** NPS Tools
- **Homepage:** https://www.asknicely.com
- **Also known as:** asknicely
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T23:16:07.984Z

## Vioscale score

**28.5 / 100**, confidence 30% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 57.6 | 0.04066666666666666 | 2.3 | ✓ |
| security_posture | 45 | 0.073 | 3.3 | ✓ |
| pricing_transparency | 0 | 0.084 | 0 | ✓ |

## Pricing

_As of 2026-08-19, [verify at source](https://www.asknicely.com/pricing). Independently observed._

Usage-based

> Usage-based pricing starting from 500 responses/year, scaling per response. Annual billing with multi-year discounts available. Contact sales for exact quotes.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Learn | Contact sales | - | annual |
| Grow | Contact sales | - | annual |
| Transform | Contact sales | - | annual |

### Learn (Contact sales)

Core feedback collection with surveys and basic analytics

- CSAT and NPS surveys
- Unlimited users
- AI-powered surveys
- Automated workflows
- Reports and leaderboards

### Grow (Contact sales)

Enhanced insights and team collaboration with integrations

- Everything in Learn
- AI Insight reports
- Real-time TV display
- Slack and Microsoft Teams integration
- Request reviews
- AI suggested responses
- Google review manager
- Generate testimonials
- Reputation management
- SSO

### Transform (Contact sales)

Advanced white-label and API capabilities for enterprises

- In-app surveys
- White label surveys
- Unlimited API data extraction
- CX goals and recognition
- Team huddles
- Frontline coaching

### Add-ons

- **NiceAI**
- **SSO/SAML Authentication** ($1500/yr)
- **Assigned Customer Success Manager**

## About

An AI-powered feedback and reputation management platform for multi-location service businesses. It collects customer sentiment through surveys, provides actionable insights and recommendations, and helps manage reviews and team engagement to drive growth.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (5)

_Independently observed._

- Slack
- Microsoft Teams
- Google
- Facebook
- Yelp

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 100 | [link](https://www.asknicely.com/pricing) | 2026-08-19 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.asknicely.com/pricing) | 2026-08-19 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | no | [link](https://www.asknicely.com/pricing) | 2026-08-19 | 60% (medium) |
| pricing.model | quote | [link](https://www.asknicely.com/pricing) | 2026-08-19 | 60% (medium) |
| pricing.price_level | unknown | [link](https://www.asknicely.com/pricing) | 2026-08-19 | 60% (medium) |
| pricing.transparent | no | [link](https://www.asknicely.com/pricing) | 2026-08-19 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.asknicely.com/security) | 2026-08-19 | 75% (high) |
| security.soc2 | yes | [link](https://www.asknicely.com/security) | 2026-08-19 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/asknicely). Independent, evidence-based software intelligence. Cite the canonical URI.*