Vitally
A workspace platform for customer success teams to manage customer relationships and automate team processes
- Also known as
- vitally
Available worldwide
What is Vitally?
Vitally is a platform that consolidates customer data and team workflows for customer success organizations, enabling team collaboration and providing automation capabilities.
Vitally pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Tech-Touch
Contact salesDesigned for scaling with one-to-many and product-led growth customer success models
- All Vitally Core Features
- Unlimited Automations
- Unlimited Observer Seats
- Single Sign-on
- Full Integration Library
- Unlimited Docs
Hybrid-Touch
Designed for scaling with any customer success model
- All Vitally Core Features
- Unlimited Automations
- Unlimited Observer Seats
- Single Sign-on
- Full Integration Library
- Unlimited Docs
- Unlimited Full Seats
High-Touch
Designed for scaling with one-to-one customer success models
- All Vitally Core Features
- Unlimited Automations
- Unlimited Observer Seats
- Single Sign-on
- Full Integration Library
- Unlimited Docs
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (8)
Independently observed- Zapier
- Salesforce
- Zendesk
- Gong
- Jira
- Google Calendar
- Slack
- Productboard
Vitally alternatives
Other customer success we track, ranked by the same independent score.
- CatalystA customer success management platform designed with user-friendly interfaces for CS teamslow · 7%
- TotangoA customer success management platform that helps post-sales teams drive customer retention and revenue expansionlow · 29%
- CustifyIdentify at-risk customers, retain them through renewals, and scale operations with AI-powered automationlow · 47%
- PlanhatA customer management platform that uses AI-powered automation to help teams manage relationships and drive revenue across the full customer lifecyclelow · 47%
- EverAfterDeliver personalized customer experiences at scale through AI-powered digital hubslow · 30%
- ClientSuccessUser-friendly customer success management platform for reducing churn and increasing customer revenuelow · 30%
Compare Vitally
Side by side against other customer success, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Vitally, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Reliability | 50 | 0.07 | 3.7 | ✓ |
| Security posture | 45 | 0.07 | 3.3 | ✓ |
| Integrations | 27 | 0.04 | 1.1 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
| Pricing transparency | 0 | 0.08 | 0.0 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 8 | mediumsource · 2026-08-18 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-18 · 75% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-18 · 60% |