Totango
A customer success platform with security and privacy built into its foundation
- Also known as
- totango
Available worldwide
What is Totango?
Totango is a customer success platform designed with data security and privacy as core architectural principles.
Totango pricing
We don't have Totango's full plan breakdown yet (its pricing page resisted automated reading). Here's what we could confirm. Always check live pricing for exact numbers.
What Totango does
The capabilities that matter for customer success, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Multi dimensional customer health scoring
- -
- Automated workflow playbook orchestration
- -
- Qbr business review slide auto generation
- -
- Nps csat survey native collection
- -
- Product telemetry event ingestion
- -
- Revenue mrr expansion churn forecasting
- -
- Salesforce hubspot CRM sync
- -
- Zendesk intercom helpdesk sync
- -
- Segment amplitude telemetry sync
- -
- SOC2 type ii
- -
- ISO 27001
- ✓
- Pricing model
- -
Platform & deployment
Independently observed- iOS
- Web
- Android
- Cloud / SaaS
Integrations (26)
Independently observed- Hubspot
- Zendesk
- Gong
- Salesforce
- Jira Service Management
- Looker
- Microsoft Outlook
- Microsoft Teams
- Monday
- Pendo
- PowerBI
- SAP Marketing Cloud
- Segment.io
- ServiceNow
- Slack
- Stripe
- Tableau
- Tray.io
- Zapier
- Zoom
- Zuora
- Intercom
- Dropbox
- Google Cloud Storage
- Qualtrics
- Sendgrid
Totango FAQ
Common questions about Totango, answered from independent, dated evidence.
What is Totango?
Customer success management software that emphasizes data protection and regulatory compliance throughout its infrastructure, supporting multiple security standards and certifications. It is indexed under Customer Success.
Source: https://www.totango.com
What platforms does Totango support?
Totango supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.
Source: https://www.totango.com
Can Totango be self-hosted?
We have only confirmed a cloud / SaaS deployment for Totango, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.totango.com
What does Totango integrate with?
We have confirmed 26 integrations for Totango, including Hubspot, Zendesk, Gong, Salesforce, Jira Service Management, Looker, Microsoft Outlook and Microsoft Teams, plus 18 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://www.totango.com
What security certifications does Totango have?
We have independently confirmed SOC 2, ISO 27001 and GDPR for Totango. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Totango not holding them. Always confirm compliance directly before you rely on it.
Totango alternatives
Other customer success we track, ranked by the same independent score.
- CatalystAI-powered customer intelligence platform for post-sales teamslow · 7%
- PlanhatAI automation for customer-facing teams to drive revenue growth and retentionmedium · 58%
- ChurnZeroAI-powered customer success platform that automates tasks to reduce churn and accelerate growthlow · 19%
- EverAfterAn AI-powered customer portal that automatically personalizes experiences based on your business data.low · 39%
- ClientSuccessAI-powered automation platform for customer success managementlow · 39%
- CustifyIdentify at-risk customers, retain them through renewals, and scale operations with AI-powered automationlow · 47%
Compare Totango
Side by side against other customer success, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Totango, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Security posture | 75 | 0.07 | 5.5 | ✓ |
| Integrations | 41 | 0.04 | 1.7 | ✓ |
| Capabilities | 29 | 0.05 | 1.4 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Reliability | 0 | 0.07 | 0.0 | - |
| Pricing transparency | 0 | 0.08 | 0.0 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 5 items | mediumsource · 2026-09-10 · 62% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Iso 27001 | mediumsource · 2026-09-04 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 26 | mediumsource · 2026-08-18 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-18 · 75% |
Pricing
Security
Is Totango the right choice for you?
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