Available worldwide
What is Tawk.to?
A customer communication platform that integrates multiple messaging channels (email, chat, social media) into a single inbox, with AI-powered assistance for automated and personalized responses.
Tawk.to pricing
We don't have Tawk.to's full plan breakdown yet (its pricing page resisted automated reading). Here's what we could confirm. Always check live pricing for exact numbers.
What Tawk.to does
The capabilities that matter for live chat, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Round robin and skills based agent routing
- -
- Canned responses and shortcut macros
- ✓
- Real time typing preview sneek peek
- -
- Visitor screen sharing co browsing
- -
- Omnichannel whatsapp facebook SMS inbox
- ✓
- Automated offline ticketing fallback
- ✓
- Proactive outbound chat triggers
- ✓
- Salesforce hubspot CRM contact sync
- -
- Chat transcript export and audit logs
- ✓
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- -
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (10)
Independently observed- SMS•
- Facebook Messenger
- Telegram
- Twilio
- Zapier
- REST API
- Webhooks
- SMS (Twilio)•
Tawk.to FAQ
Common questions about Tawk.to, answered from independent, dated evidence.
What is Tawk.to?
A customer communication platform that integrates multiple messaging channels (email, chat, social media) into a single inbox, with AI-powered assistance for automated and personalized responses. It is indexed under Live Chat.
Source: https://www.tawk.to
Is Tawk.to free?
Tawk.to offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.
Source: https://www.tawk.to
What platforms does Tawk.to support?
Tawk.to supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.
Source: https://www.tawk.to
Can Tawk.to be self-hosted?
We have only confirmed a cloud / SaaS deployment for Tawk.to, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.tawk.to
What does Tawk.to integrate with?
We have confirmed 8 integrations for Tawk.to, including Facebook Messenger, WhatsApp, Telegram, Twilio, Email, Zapier, REST API and Webhooks. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://www.tawk.to
What security certifications does Tawk.to have?
We have independently confirmed GDPR for Tawk.to. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Tawk.to not holding them. Always confirm compliance directly before you rely on it.
Source: https://www.tawk.to
Tawk.to alternatives
Other live chat we track, ranked by the same independent score.
- HubSpot Live ChatLive customer communication tool for real-time website engagementlow · 35%
- SmartsuppA platform that combines live chat, AI-powered chatbots, and human agents in a unified inbox to handle customer conversations across multiple channels.low · 36%
- OlarkAn always-on AI assistant that qualifies and engages website visitors, automatically escalating to your team when needed.low · 34%
- LiveHelper ChatReal-time customer support platform with live chat, voice, video, and screen sharinglow · 23%
Compare Tawk.to
Side by side against other live chat, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Tawk.to, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 80 | 0.08 | 6.7 | ✓ |
| Price level | 100 | 0.05 | 5.2 | ✓ |
| Reliability | 50 | 0.07 | 3.7 | ✓ |
| Capabilities | 75 | 0.05 | 3.6 | ✓ |
| Integrations | 26 | 0.04 | 1.1 | ✓ |
| Security posture | 10 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 60% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Proactive outbound chat triggers, Automated offline ticketing fallback, Canned responses and shortcut macros, Chat transcript export and audit logs, Omnichannel whatsapp facebook sms inbox | mediumsource · 2026-09-28 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 7 | mediumsource · 2026-09-28 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-19 · 75% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-19 · 60% |
Security
Is Tawk.to the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank Tawk.to against the rest of the live chat we index, using the same dated evidence weighted your way.
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