Olark
An always-on AI assistant that qualifies and engages website visitors, automatically escalating to your team when needed.
- Also known as
- olark
What is Olark?
An AI agent that educates visitors using current website and documentation content, proactively helps based on visitor behavior and history, and seamlessly connects to human support when needed.
Olark pricing
We don't have Olark's full plan breakdown yet (its pricing page resisted automated reading). Here's what we could confirm. Always check live pricing for exact numbers.
Free demo available; pricing details not publicly specified
What Olark does
The capabilities that matter for live chat, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Round robin and skills based agent routing
- -
- Canned responses and shortcut macros
- ✓
- Real time typing preview sneek peek
- -
- Visitor screen sharing co browsing
- -
- Omnichannel whatsapp facebook SMS inbox
- -
- Automated offline ticketing fallback
- ✓
- Proactive outbound chat triggers
- ✓
- Salesforce hubspot CRM contact sync
- ✓
- Chat transcript export and audit logs
- -
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- -
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (12)
Independently observed- WhatsApp⇄•
- SMS⇄•
- HubSpot
- Salesforce
- ActiveCampaign
- Webhooks
- Zapier
- Slack
- Google Analytics
- Freshdesk
- SugarCRM
- Claude⇄•
Olark FAQ
Common questions about Olark, answered from independent, dated evidence.
What is Olark?
An AI agent that educates visitors using current website and documentation content, proactively helps based on visitor behavior and history, and seamlessly connects to human support when needed. It is indexed under Live Chat.
Source: https://www.olark.com
Is Olark free?
Olark offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.
Source: https://www.olark.com
What platforms does Olark support?
We have confirmed browser-based access to Olark. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://www.olark.com
Can Olark be self-hosted?
We have only confirmed a cloud / SaaS deployment for Olark, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.olark.com
What does Olark integrate with?
We have confirmed 9 integrations for Olark, including HubSpot, Salesforce, ActiveCampaign, Webhooks, Zapier, Slack, Google Analytics and Freshdesk, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://www.olark.com
Olark alternatives
Other live chat we track, ranked by the same independent score.
- Tawk.tomedium · 51%
- HubSpot Live ChatLive customer communication tool for real-time website engagementlow · 35%
- SmartsuppA platform that combines live chat, AI-powered chatbots, and human agents in a unified inbox to handle customer conversations across multiple channels.low · 36%
- LiveHelper ChatReal-time customer support platform with live chat, voice, video, and screen sharinglow · 23%
Compare Olark
Side by side against other live chat, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Olark, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Capabilities | 67 | 0.05 | 3.3 | ✓ |
| Pricing transparency | 25 | 0.08 | 2.1 | ✓ |
| Integrations | 27 | 0.04 | 1.1 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
| Security posture | 0 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 5 items | mediumsource · 2026-09-10 · 60% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Proactive outbound chat triggers, Salesforce hubspot crm contact sync, Automated offline ticketing fallback, Canned responses and shortcut macros | mediumsource · 2026-10-13 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 8 | mediumsource · 2026-10-13 · 60% |
Pricing
Is Olark the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank Olark against the rest of the live chat we index, using the same dated evidence weighted your way.
Free to run, no account needed to start. How the evaluation works
Is this your product?
This profile was built from public sources without asking you. You can take the badge below and use it anywhere, and you can claim the profile to correct anything we got wrong. Both are free, and neither moves Olark up or down: nobody can buy rank here, including you.
Take the badge
Live, always current, and free to use on your own site. It shows Olark's independent score and links back to this profile.
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[](https://www.vioscale.ai/software/olark)Claim the profile
Verify you control the domain, then point us at the pages that state the facts about Olark and add your own description and media. Free, and it does not change the score.
- Correct anything wrong, with evidence
- Point our crawler at the pages that matter
- Write your own description and add media
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