Salesforce Commerce Cloud
A unified commerce platform connecting online stores, physical point-of-sale systems, and order management into one integrated system
- Also known as
- salesforce-commerce-cloud
Available worldwide · Popular in: US, EU, AU, JP, SE, GB
What is Salesforce Commerce Cloud?
An AI-powered commerce solution that enables businesses to manage customer interactions, inventory, and orders seamlessly across web, mobile, social, marketplace, and retail store channels. It provides real-time inventory visibility, automated fulfillment routing, and unified customer data to support omnichannel retail operations.
Salesforce Commerce Cloud pricing
We don't have Salesforce Commerce Cloud's full plan breakdown yet (its pricing page resisted automated reading). Here's what we could confirm. Always check live pricing for exact numbers.
Custom pricing based on capabilities selected. Contact sales for exact quotes. Billed monthly or annually with transaction fees applied.
Add-ons
- Loyalty Management
What Salesforce Commerce Cloud does
The capabilities that matter for omnichannel commerce, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Deployment model
- Native all in one suite
- Bopis buy online pickup in store
- ✓
- Boris buy online return in store
- -
- Endless aisle in store digital ordering
- -
- Store associate mobile clienteling app
- ✓
- Ship from store sfs fulfillment routing
- ✓
- Single view of customer unified loyalty CRM
- ✓
- Headless composable architecture support
- -
- Real time multi location inventory visibility
- ✓
- Mobile wallet and contactless rfid checkout
- -
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- -
Platform & deployment
Independently observed- iOS
- Web
- Android
- Cloud / SaaS
Integrations (3)
Independently observed- MuleSoft
- Salesforce Data 360
- Salesforce integrations (built-in)
Salesforce Commerce Cloud alternatives
Other omnichannel commerce we track, ranked by the same independent score.
- VTEXA composable commerce platform that unifies online storefronts, marketplaces, and retail operations with AI-driven optimizationlow · 9%
- Shopify PlusDeveloper-focused commerce platform for large enterprises with flexible architecture and dedicated supportmedium · 60%
- fabricCloud-based platform that uses AI to automate and optimize commerce operations, from product data to order fulfillmentlow · 41%
Compare Salesforce Commerce Cloud
Side by side against other omnichannel commerce, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Salesforce Commerce Cloud, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Reliability | 50 | 0.07 | 3.6 | ✓ |
| Capabilities | 75 | 0.05 | 3.6 | ✓ |
| Integrations | 17 | 0.04 | 0.7 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Security posture | 5 | 0.07 | 0.0 | - |
| Pricing transparency | 0 | 0.08 | 0.0 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Deployment model: native_all_in_one_suite · Bopis buy online pickup in store: Yes · Store associate mobile clienteling app: Yes · Ship from store sfs fulfillment routing: Yes · Single view of customer unified loyalty crm: Yes · Real time multi location inventory visibility: Yes | mediumsource · 2026-08-24 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 3 | mediumsource · 2026-08-24 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-24 · 75% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Sla pct | 99.99 | mediumsource · 2026-08-24 · 60% |
Security
| Attribute | Value | Evidence |
|---|---|---|
| Gdpr | Yes | highsource · 2026-08-24 · 75% |