VTEX

An AI-powered unified commerce platform designed for enterprise modernization and operational efficiency

Also known as
vtex

Available worldwide · Popular in: BR, ES, PT, RO

What is VTEX?

A comprehensive commerce suite designed for enterprise retailers and B2B sellers to manage storefronts, marketplaces, and customer interactions across multiple channels. It combines AI-driven personalization, conversational commerce, real-time inventory management, and marketplace capabilities to streamline operations and drive revenue.

Independently observed

VTEX pricing

We don't have VTEX's full plan breakdown yet (its pricing page resisted automated reading). Here's what we could confirm. Always check live pricing for exact numbers.

Pricing as of verify at live pricing ↗Independently observed
Quote-based

Custom pricing based on company size and requirements; requires consultation with sales team

What VTEX does

The capabilities that matter for omnichannel commerce, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.

Capabilities
Deployment model
Headless middleware API
Bopis buy online pickup in store
✓
Boris buy online return in store
-
Endless aisle in store digital ordering
-
Store associate mobile clienteling app
✓
Ship from store sfs fulfillment routing
✓
Single view of customer unified loyalty CRM
-
Headless composable architecture support
✓
Real time multi location inventory visibility
✓
Mobile wallet and contactless rfid checkout
✗
SOC2 type ii
-
ISO 27001
-
Pricing model
-
Independently observed

Platform & deployment

Independently observed
Platforms
  • Web
Deployment
  • Cloud / SaaS

Integrations (7)

Independently observed
  • WhatsApp
  • Mercado Livre
  • Shopee
  • Apple Pay
  • Google Shopping
  • Magalu
  • ERP⇄

VTEX FAQ

Common questions about VTEX, answered from independent, dated evidence.

What is VTEX?

A comprehensive commerce suite designed for enterprise retailers and B2B sellers to manage storefronts, marketplaces, and customer interactions across multiple channels. It combines AI-driven personalization, conversational commerce, real-time inventory management, and marketplace capabilities to streamline operations and drive revenue. It is indexed under Omnichannel Commerce.

Source: https://www.vtex.com/en-us/pricing

How much does VTEX cost?

VTEX does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.

Source: https://www.vtex.com/en-us/pricing

What platforms does VTEX support?

We have confirmed browser-based access to VTEX. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.

Source: https://www.vtex.com/en-us/pricing

Can VTEX be self-hosted?

We have only confirmed a cloud / SaaS deployment for VTEX, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.

Source: https://www.vtex.com/en-us/pricing

What does VTEX integrate with?

We have confirmed 7 integrations for VTEX, including WhatsApp, Mercado Livre, Shopee, Apple Pay, Google Shopping, Magalu and ERP. This is what we could verify from public sources, so the vendor may support others we have not indexed.

Source: https://www.vtex.com/en-us/pricing

What security certifications does VTEX have?

We have independently confirmed GDPR for VTEX. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as VTEX not holding them. Always confirm compliance directly before you rely on it.

Source: https://www.vtex.com/en-us/trust/data-subject-request

Where is VTEX available?

VTEX is available worldwide. Its primary markets are Romania, Spain, Portugal and the United States.

Source: https://www.vtex.com/en-us/pricing

VTEX alternatives

Other omnichannel commerce we track, ranked by the same independent score.

All VTEX alternatives, ranked →

Compare VTEX

Side by side against other omnichannel commerce, attribute by attribute, with a source on every value.

Independent · unbought · dated

The vioscaleAI score: one lens on the evidence

Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for VTEX, not the verdict.

Balanced composite 36 / 100
low · 24%
Signal contributions to the composite score
SignalScoreWeightContributionEvidence
Capabilities750.043.2✓
Integrations140.050.7✓
Price level00.100.0-
Reliability00.060.0-
Security posture50.040.0-
Pricing transparency00.090.0✓

Computed . Re-weight it by intent, or see the full method.

All data & sourcesshow ↓

Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.

Content

AttributeValueEvidence
Faq7 itemsmediumsource · 2026-09-10 · 64%

Features

AttributeValueEvidence
CapabilitiesDeployment model: headless_middleware_api · Bopis buy online pickup in store: Yes · Store associate mobile clienteling app: Yes · Ship from store sfs fulfillment routing: Yes · Headless composable architecture support: Yes · Mobile wallet and contactless rfid checkout: Nomediumsource · 2026-10-05 · 60%

Integrations

AttributeValueEvidence
Count2mediumsource · 2026-10-05 · 60%

Market

AttributeValueEvidence
AvailabilityPrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: …highsource · 2026-10-05 · 75%

Pricing

AttributeValueEvidence
Modelquotemediumsource · 2026-09-07 · 60%
Free tierNomediumsource · 2026-09-07 · 60%
Price levelunknownmediumsource · 2026-09-07 · 60%
TransparentNomediumsource · 2026-09-07 · 60%

Security

AttributeValueEvidence
GdprYeshighsource · 2026-09-07 · 75%
Trust centerhttps://www.vtex.com/en-us/trust/data-subject-requestmediumsource · 2026-09-07 · 60%
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Last updated . Canonical URI: https://www.vioscale.ai/software/vtex.