# Salesforce Commerce Cloud

> A unified commerce platform connecting online stores, physical point-of-sale systems, and order management into one integrated system

- **Canonical URI:** https://www.vioscale.ai/software/salesforce-commerce-cloud
- **Category:** Omnichannel Commerce
- **Homepage:** https://www.salesforce.com/commerce/
- **Also known as:** salesforce-commerce-cloud
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-24T10:35:46.593Z

## Vioscale score

**32.3 / 100**, confidence 41% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 49.5 | 0.073 | 3.6 | ✓ |
| capabilities | 74.7 | 0.04877777777777778 | 3.6 | ✓ |
| integrations | 17.3 | 0.04066666666666666 | 0.7 | ✓ |
| security_posture | 5 | 0.073 | 0 | - |
| pricing_transparency | 0 | 0.084 | 0 | ✓ |

## Pricing

_As of 2026-08-24, [verify at source](https://www.salesforce.com/marketing/pricing/). Independently observed._

Subscription

> Custom pricing based on capabilities selected. Contact sales for exact quotes. Billed monthly or annually with transaction fees applied.

### Add-ons

- **Loyalty Management**

## About

An AI-powered commerce solution that enables businesses to manage customer interactions, inventory, and orders seamlessly across web, mobile, social, marketplace, and retail store channels. It provides real-time inventory visibility, automated fulfillment routing, and unified customer data to support omnichannel retail operations.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, Web, Android
- **Deployment:** Cloud / SaaS

## Integrations (3)

_Independently observed._

- MuleSoft
- Salesforce Data 360
- Salesforce integrations (built-in)

## Capabilities

_The capabilities that matter for Omnichannel Commerce. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | Native all in one suite |
| Bopis buy online pickup in store | ✓ |
| Boris buy online return in store | - |
| Endless aisle in store digital ordering | - |
| Store associate mobile clienteling app | ✓ |
| Ship from store sfs fulfillment routing | ✓ |
| Single view of customer unified loyalty CRM | ✓ |
| Headless composable architecture support | - |
| Real time multi location inventory visibility | ✓ |
| Mobile wallet and contactless rfid checkout | - |
| SOC2 type ii | - |
| ISO 27001 | - |
| Pricing model | - |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 3 | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-24 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":["US","EU","AU","JP","SE","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-24 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | no | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-24 | 60% (medium) |
| pricing.model | commercial | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-24 | 60% (medium) |
| pricing.price_level | unknown | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-24 | 60% (medium) |
| pricing.transparent | no | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-24 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.99 | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-24 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.salesforce.com/platform/security-center/) | 2026-08-24 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/salesforce-commerce-cloud). Independent, evidence-based software intelligence. Cite the canonical URI.*