vioscaleAI
Comparison

commercetools vs Salesforce Commerce Cloud

On the evidence we track, commercetools leads this comparison with a composite score of 59/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

commercetools full profile →Salesforce Commerce Cloud full profile →
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★commercetools59
Salesforce Commerce Cloud38
Score
vioscaleAI score
commercetools59 / 100medium · 56%
Salesforce Commerce Cloud38 / 100high · 75%
Pricing
Free tier
commercetools✗
Salesforce Commerce Cloud✗
Model
commercetoolsquote
Salesforce Commerce Cloudcommercial
Price level
commercetoolsunknown
Salesforce Commerce Cloudmid
Starting price
commercetools–
Salesforce Commerce Cloud$25
Transparent
commercetools✗
Salesforce Commerce Cloud✗
Integrations
Count
commercetools5
Salesforce Commerce Cloud4
Security
Certifications
Disclosure policy
commercetools✓
Salesforce Commerce Cloud–
Gdpr
commercetools✓
Salesforce Commerce Cloud✓
Hipaa
commercetools✓
Salesforce Commerce Cloud✓
Iso27001
commercetools✓
Salesforce Commerce Cloud–
Soc2
commercetools✓
Salesforce Commerce Cloud–
Trust center
Reliability
Sla pct
commercetools99.99
Salesforce Commerce Cloud99.99
Status page
commercetools✓
Salesforce Commerce Cloud–
Market
Availability
Content
Faq
commercetools7 items
Salesforce Commerce Cloud7 items

Capabilities

Feature-by-feature on the axes that matter for omnichannel commerce. “-” means undocumented, not absent.

Capabilities
Deployment model
commercetoolsHeadless middleware API
Salesforce Commerce CloudNative all in one suite
Bopis buy online pickup in store
commercetools-
Salesforce Commerce Cloud✓
Boris buy online return in store
commercetools-
Salesforce Commerce Cloud-
Endless aisle in store digital ordering
commercetools✓
Salesforce Commerce Cloud-
Store associate mobile clienteling app
commercetools-
Salesforce Commerce Cloud✓
Ship from store sfs fulfillment routing
commercetools✓
Salesforce Commerce Cloud✓
Single view of customer unified loyalty CRM
commercetools-
Salesforce Commerce Cloud✓
Headless composable architecture support
commercetools✓
Salesforce Commerce Cloud-
Real time multi location inventory visibility
commercetools✓
Salesforce Commerce Cloud✓
Mobile wallet and contactless rfid checkout
commercetools✓
Salesforce Commerce Cloud-
SOC2 type ii
commercetools✓
Salesforce Commerce Cloud-
ISO 27001
commercetools✓
Salesforce Commerce Cloud-
Pricing model
commercetoolsEnterprise annual contract
Salesforce Commerce Cloud-

What each one is

The product in its own terms, so the numbers below have context.

commercetools

Leader

A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system.

Independently observed

Salesforce Commerce Cloud

Commerce Cloud integrates ecommerce storefronts, point-of-sale systems, and order management on a single platform. It enables omnichannel shopping where customers can transact seamlessly across web, mobile, and in-store channels, with real-time inventory visibility and AI-driven operational automation.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

commercetools

Leader
Quote-based

Order-based pricing model. Contact sales for quote.

  • PremiumContact sales
    • Premium Support with enhanced SLA and priority support
    • Audit Log Premium for tracking changes
    • Advanced B2B APIs with Business Units and role-based permissions
    • Performance testing add-on
    • HIPAA compliance add-on
as of verify ↗

Salesforce Commerce Cloud

from $25/moSubscription30-day trial

From $25 USD/user/month for Starter Suite including commerce. Free 30-day trial. Monthly or annual billing.

  • Starter Suite$25 USD/user/month
    • Lead and opportunity management
    • Built-in sales automation
    • Dynamic email marketing
    • Commerce capabilities
    • Slack collaboration
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
commercetools✓
Salesforce Commerce Cloud✓
CLI
commercetools✓
Salesforce Commerce Cloud✗
Deployment
Cloud / SaaS
commercetools✓
Salesforce Commerce Cloud✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

commercetools

Leader
15 total
  • TrustElevate
  • Krish Multi Vendor Marketplace
  • Google Cloud Marketplace
  • AWS Marketplace
  • Payment Service Providers (PSPs)
  • Franka Emika
  • PSPs (Adyen, Stripe, Square, etc.)
  • Shipping & Tax providers
  • PIMs (Product Information Management)
  • Search & Personalization platforms
  • Marketplacer
  • Apple Pay
  • Google Analytics
  • LinkedIn Analytics
  • Bizzabo
Independently observed

Salesforce Commerce Cloud

8 total
  • MuleSoft
  • Salesforce Data 360
  • Salesforce integrations (built-in)
  • Slack
  • AgentExchange
  • Stripe
  • Tableau
  • Agentforce
Independently observed
Still deciding?

commercetools or Salesforce Commerce Cloud: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.