Relatient
Automated appointment scheduling and patient communication platform powered by AI
- Also known as
- relatient
What is Relatient?
A healthcare platform that uses artificial intelligence to automate patient appointment booking, manage inbound phone volume, and streamline communication between patients and clinical staff.
What Relatient does
The capabilities that matter for patient engagement, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Deployment model
- Cloud web app
- Digital pre visit intake forms and consents
- ✓
- Secure two way SMS text messaging
- ✓
- HL7 FHIR BI directional EHR sync
- ✓
- Automated post visit satisfaction surveys nps
- -
- Targeted patient health campaign broadcasts
- ✓
- Automated SMS email appointment reminders
- ✓
- Secure PDF medical document sharing
- -
- Patient statement generation and portal payments
- ✓
- HIPAA baas business associate agreement
- -
- SOC2 type ii
- ✓
- ISO 27001
- -
- Pricing model
- -
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (2)
Independently observed- Epic⇄•
- athenahealth
Security & compliance
Independently observed- HITRUST i1 · i1active
- SOC 2 Type II · Type IIactive
Relatient FAQ
Common questions about Relatient, answered from independent, dated evidence.
What is Relatient?
Relatient provides a unified platform that automates appointment scheduling, patient communication, and access workflows across call centers and digital channels, integrating with EHR systems to reduce administrative burden. It is indexed under Patient Engagement.
Source: https://www.relatient.com
What platforms does Relatient support?
We have confirmed browser-based access to Relatient. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://www.relatient.com
Can Relatient be self-hosted?
We have only confirmed a cloud / SaaS deployment for Relatient, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.relatient.com
What security certifications does Relatient have?
We have independently confirmed SOC 2 and HIPAA for Relatient. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Relatient not holding them. Always confirm compliance directly before you rely on it.
Source: https://www.relatient.com/resources/blog/relatient-security-compliance-healthcare/
Relatient alternatives
Other patient engagement we track, ranked by the same independent score.
- Luma HealthAn AI platform designed to streamline healthcare workflows and improve patient engagement through automated communications and administrative processeslow · 25%
- UpdoxA healthcare platform for managing patient communications, document workflows, and integrated payments to streamline practice operationslow · 31%
- ArteraAI agents for automating healthcare provider workflows and patient communicationslow · 7%
- GetWellA cloud-based digital patient engagement and care management platform for healthcare providerslow · 8%
- SolutionreachAutomated patient communication and appointment recall system for healthcare practiceslow · 31%
Compare Relatient
Side by side against other patient engagement, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Relatient, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Capabilities | 87 | 0.04 | 3.7 | ✓ |
| Security posture | 50 | 0.04 | 2.1 | ✓ |
| Integrations | 9 | 0.05 | 0.4 | ✓ |
| Price level | 0 | 0.10 | 0.0 | - |
| Reliability | 0 | 0.06 | 0.0 | - |
| Pricing transparency | 0 | 0.09 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 4 items | mediumsource · 2026-09-10 · 63% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Soc2 type ii: Yes · Deployment model: cloud_web_app · Hl7 fhir bi directional ehr sync: Yes · Secure two way sms text messaging: Yes · Automated sms email appointment reminders: Yes · Digital pre visit intake forms and consents: Yes | mediumsource · 2026-10-05 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 1 | mediumsource · 2026-10-05 · 60% |
Security
Is Relatient the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank Relatient against the rest of the patient engagement we index, using the same dated evidence weighted your way.
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