Luma Health
AI platform that automates patient engagement and healthcare operations
- Also known as
- luma-health
Available in: US, GB, CA · Popular in: US, GB, CA
What is Luma Health?
A cloud-based system using artificial intelligence to streamline patient intake, communication, scheduling, and follow-up while integrating with healthcare IT infrastructure to reduce administrative burden and improve patient experience.
What Luma Health does
The capabilities that matter for patient engagement, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Deployment model
- Cloud web app
- Digital pre visit intake forms and consents
- ✓
- Secure two way SMS text messaging
- ✓
- HL7 FHIR BI directional EHR sync
- ✓
- Automated post visit satisfaction surveys nps
- ✓
- Targeted patient health campaign broadcasts
- ✓
- Automated SMS email appointment reminders
- ✓
- Secure PDF medical document sharing
- -
- Patient statement generation and portal payments
- ✓
- HIPAA baas business associate agreement
- ✓
- SOC2 type ii
- ✓
- ISO 27001
- ✓
- Pricing model
- Enterprise quote
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (5)
Independently observed- NextGen Healthcare
- Greenway Health
- Nextech
- Oracle Health
- Tonic
Luma Health alternatives
Other patient engagement we track, ranked by the same independent score.
- UpdoxHealthcare practice communication and management platform with telehealth, secure messaging, and payment integrationlow · 42%
- RelatientAI-powered patient access and scheduling automation for healthcare organizationslow · 21%
- Arteralow · 6%
- GetWelllow · 6%
- SolutionreachCloud platform that automates patient communications and scheduling to reduce no-shows and boost practice revenuelow · 41%
Compare Luma Health
Side by side against other patient engagement, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Luma Health, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Security posture | 80 | 0.07 | 5.8 | ✓ |
| Capabilities | 100 | 0.05 | 4.9 | ✓ |
| Reliability | 50 | 0.07 | 3.7 | ✓ |
| Integrations | 22 | 0.04 | 0.9 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Pricing transparency | 0 | 0.08 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Iso 27001: Yes · Soc2 type ii: Yes · Pricing model: enterprise_quote · Deployment model: cloud_web_app · Hl7 fhir bi directional ehr sync: Yes · Secure two way sms text messaging: Yes | mediumsource · 2026-08-21 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 5 | mediumsource · 2026-08-21 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: regional · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-21 · 75% |
Pricing
| Attribute | Value | Evidence |
|---|---|---|
| Model | commercial | mediumsource · 2026-08-21 · 60% |
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-21 · 60% |