# Relatient

> AI-powered patient access and scheduling automation for healthcare organizations

- **Canonical URI:** https://www.vioscale.ai/software/relatient
- **Category:** Patient Engagement
- **Homepage:** https://www.relatient.com
- **Also known as:** relatient
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-21T16:56:30.830Z

## Vioscale score

**50.7 / 100**, confidence 21% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 86.7 | 0.04877777777777778 | 4.2 | ✓ |
| integrations | 8.7 | 0.04066666666666666 | 0.4 | ✓ |
| security_posture | 50 | 0.073 | 3.7 | ✓ |
| pricing_transparency | 0 | 0.084 | 0 | - |

## About

Relatient provides a unified platform that automates appointment scheduling, patient communication, and access workflows across call centers and digital channels, integrating with EHR systems to reduce administrative burden.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (1)

_Independently observed._

- athenahealth

## Capabilities

_The capabilities that matter for Patient Engagement. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | Cloud web app |
| Digital pre visit intake forms and consents | ✓ |
| Secure two way SMS text messaging | ✓ |
| HL7 FHIR BI directional EHR sync | ✓ |
| Automated post visit satisfaction surveys nps | - |
| Targeted patient health campaign broadcasts | ✓ |
| Automated SMS email appointment reminders | ✓ |
| Secure PDF medical document sharing | - |
| Patient statement generation and portal payments | ✓ |
| HIPAA baas business associate agreement | - |
| SOC2 type ii | ✓ |
| ISO 27001 | - |
| Pricing model | - |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 1 | [link](https://www.relatient.com) | 2026-08-21 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.hipaa | yes | [link](https://www.relatient.com/resources/blog/relatient-security-compliance-healthcare/) | 2026-08-21 | 75% (high) |
| security.soc2 | yes | [link](https://www.relatient.com/resources/blog/relatient-security-compliance-healthcare/) | 2026-08-21 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/relatient). Independent, evidence-based software intelligence. Cite the canonical URI.*