vioscaleAI
Comparison

Luma Health vs Mend

No clear leader: Mend (59.3) and Luma Health (56.4) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Luma Health full profile →Mend full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Luma Health56
Mend59
Score
vioscaleAI score
Luma Health56 / 100low · 25%
Mend59 / 100medium · 70%
Pricing
Free tier
Luma Health–
Mend✓
Model
Luma Healthcommercial
Mendfreemium
Price level
Luma Health–
Mendlow
Transparent
Luma Health–
Mend✗
Integrations
Count
Luma Health8
Mend2
Security
Certifications
Disclosure policy
Luma Health✓
Mend–
Gdpr
Luma Health✓
Mend✓
Hipaa
Luma Health✓
Mend–
Iso27001
Luma Health✓
Mend✓
Soc2
Luma Health✓
Mend✓
Trust center
Reliability
Status page
Luma Health✓
Mend✓
Market
Availability
Content
Faq
Luma Health6 items
Mend7 items

Capabilities

Feature-by-feature on the axes that matter for patient engagement. “-” means undocumented, not absent.

Capabilities
Deployment model
Luma HealthCloud web app
MendCloud web app
Digital pre visit intake forms and consents
Luma Health✓
Mend-
Secure two way SMS text messaging
Luma Health✓
Mend-
HL7 FHIR BI directional EHR sync
Luma Health✓
Mend-
Automated post visit satisfaction surveys nps
Luma Health✓
Mend-
Targeted patient health campaign broadcasts
Luma Health✓
Mend-
Automated SMS email appointment reminders
Luma Health✓
Mend-
Secure PDF medical document sharing
Luma Health-
Mend-
Patient statement generation and portal payments
Luma Health✓
Mend-
HIPAA baas business associate agreement
Luma Health✓
Mend-
SOC2 type ii
Luma Health✓
Mend-
ISO 27001
Luma Health✓
Mend-
Pricing model
Luma HealthEnterprise quote
MendEnterprise quote

What each one is

The product in its own terms, so the numbers below have context.

Luma Health

A cloud-based AI system that reduces operational friction in healthcare by automating patient intake, appointment management, payments, and two-way communications. It integrates deeply with major EHR systems to coordinate clinical, financial, and administrative workflows across the patient journey.

Independently observed

Mend

An automated security platform that helps identify and manage security risks in application code and external dependencies throughout the development lifecycle.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Luma Health

Pricing not documented yet.

Mend

enterprise_quoteFree tier

Teams and Enterprise editions; free tier for open source. Contact sales for pricing.

  • Teams-
  • EnterpriseContact sales
  • Renovate Cloud OSSFree
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Luma Health✓
Mend✓
Deployment
Cloud / SaaS
Luma Health✓
Mend✓
Self-hosted
Luma Health✗
Mend✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Luma Health

11 total
  • NextGen Healthcare
  • Greenway Health
  • Nextech
  • Oracle Health
  • Tonic
  • MEDITECH
  • Google Analytics
  • Epic
  • eClinicalWorks
  • athenahealth
  • NextGen
Independently observed

Mend

8 total
  • GitHub
  • Azure DevOps
  • GitHub Marketplace
  • Bitbucket Cloud
  • Jenkins
  • Atlassian Bamboo
  • CI/CD
  • Repository integration
Independently observed
Still deciding?

Luma Health or Mend: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.