Available worldwide
What is Helpshift?
Helpshift is a unified platform for game studios providing in-game player support, engagement, community management, and content moderation. It combines AI automation, chatbots, and human support agents to handle player communications and ensure safer communities across multiple gaming platforms.
Helpshift pricing
We don't have Helpshift's full plan breakdown yet (its pricing page resisted automated reading). Here's what we could confirm. Always check live pricing for exact numbers.
Custom pricing based on interaction volume, solutions activated, capabilities used, and geographic coverage
Platform & deployment
Independently observed- iOS
- Web
- Android
- Cloud / SaaS
Integrations (8)
Independently observed- Zendesk
- Amazon Connect
- Discord
- Unity
- Unreal Engine
- Cocos
- Xamarin
- React Native
Helpshift alternatives
Other chatbots support we track, ranked by the same independent score.
- Fin by IntercomA customer service platform combining helpdesk software with an AI agent for automating and managing customer conversations across multiple channelshigh · 76%
- BotpressAI platform automating customer support by handling complex tickets, transactions, and workflows without routine escalationsmedium · 54%
- ForethoughtCustomer support platform combining AI agent automation with real-time support staff assistancelow · 40%
- RasaA developer platform for building enterprise AI agents that extend language models with reliable business logic and deterministic workflowslow · 26%
- Kore.aiEnterprise platform for building and deploying autonomous AI agentslow · 29%
- CognigyAI agent platform for automating customer service conversations across channelslow · 13%
Compare Helpshift
Side by side against other chatbots support, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Helpshift, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Integrations | 27 | 0.04 | 1.1 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Reliability | 0 | 0.07 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
| Security posture | 5 | 0.07 | 0.0 | - |
| Pricing transparency | 0 | 0.08 | 0.0 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 8 | mediumsource · 2026-08-18 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | HqCountry: US · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-18 · 75% |
Pricing
Security
| Attribute | Value | Evidence |
|---|---|---|
| Gdpr | Yes | highsource · 2026-08-18 · 75% |